Questions and CORRECT Answers
Berlo's 5 parts of communication - CORRECT ANSWER - 1) stimulus/referent
2) sender/source of message
3) message
4) medium/channel of communication
5) receiver
Levels of Communication - CORRECT ANSWER - - intrapersonal: self talk
- interpersonal: occurs between 2 or more people
- small-group
- public
The helping relationship - CORRECT ANSWER - interaction that sets the climate of
movement of the participants toward common goals
phases: orientation, working, and termination
Dispositional traits - CORRECT ANSWER - Warmth and friendliness
Openness and respect
Empathy
Honesty, authenticity, trust
Caring
Competence
Rapport Builders - CORRECT ANSWER - Specific objectives
Comfortable environment
, Privacy
Confidentiality
Patient vs. task focus
Utilization of nursing observations
Optimal pacing
Aims of teaching and counseling - CORRECT ANSWER - Maintaining and promoting
health
Preventing illness
Restoring health
Facilitating coping
Teaching Acronym (TEACH) - CORRECT ANSWER - T - Tune into the patient.
E - Edit patient information.
A - Act on every teaching moment.
C - Clarify often.
H - Honor the patient as partner in the education process.
Three learning domains - CORRECT ANSWER - Cognitive: storing and recalling of new
knowledge in the brain
Psychomotor: learning a physical skill
Affective: changing attitudes, values, and feelings
COPE model - CORRECT ANSWER - C - creativity
O - optimism
P - planning