NCSU MIE 330 EXAM 1 QUESTIONS AND ANSWERS
In an organization, who should be concerned with HRM? - Answers :Everyone
Human Resource Management (HRM) - Answers :The policies, practices, and systems
that influence employees':
•Behavior
•Attitudes
•Performance
Human Capital - Answers :an organization's employees described in terms of their:
•Training
•Experience
•Judgment
•Intelligence
•Relationships
Insight
Job Analysis - Answers :•Process of getting detailed information about jobs
Job Design - Answers :•Process of defining the way work will be performed and the
tasks that a given job requires
Recruitment - Answers :•Process through which the organization seeks applicants for
potential employment
Selection - Answers :•Process by which the organization identifies applicants with the
necessary knowledge, skills, abilities, and other characteristics that will help the
organization achieve its goals
Top Qualities Employers Look For - Answers :1.Problem-solving skills
2.Teamwork skills
3.Written communication skills
4.Leadership skills
5.Strong work ethic
Training - Answers :•A planned effort to enable employees to learn job-related
knowledge, skills, and behavior
Development - Answers :•Acquisition of knowledge, skills, and behaviors that improve
an employee's ability to meet changes in job requirements and in customer demands
Performance Management - Answers :•Process of ensuring employees' activities and
outputs match the organization's goals
, •HR may be responsible for developing or obtaining questionnaires and other devices
for measuring performance
Workforce analytics - Answers :Use of quantitative tools and scientific methods to
analyze data from human resource databases and other sources to make evidence-
based decisions that support business goals
HR planning - Answers :•Identifying the numbers and types of employees the
organization requires to meet objectives
The concept of HRM implies that employees are _________ of the employer. - Answers
:resources
Sustainable Competitive Advantage - Answers :•An organization is better than
competitors at something and can hold that advantage over a sustained period of time
High-Performance Work System - Answers :•Technology, organizational structure,
people, and processes all work together to give an organization a competitive
advantage
HR Product Lines - Answers :•Administrative services and transactions
•Business partner services
•Strategic partner
Talent management - Answers :•Systematic, planned effort to attract, retain, develop,
and motivate highly skilled employees and managers
Evidence-based HR - Answers :Collecting and using data to show human resource
practices have a positive influence on company's bottom line or key stakeholders
Sustainability - Answers :•Ability to profit without depleting resources, including
employees, natural resources, and support of surrounding community
Stakeholders - Answers :•Parties with an interest in the company's success
_____ is the HR function that is primarily concerned with ensuring employees are
capable of doing their current jobs, while _____ is the HR function that ensures
employees are satisfied with their rewards - Answers :A.Training; pay and benefits
SHRM HR Success Competencies & Four clusters of competencies - Answers :•Define
knowledge and skills associated with success in HRM
•Technical
•Interpersonal
•Business
•Leadership
In an organization, who should be concerned with HRM? - Answers :Everyone
Human Resource Management (HRM) - Answers :The policies, practices, and systems
that influence employees':
•Behavior
•Attitudes
•Performance
Human Capital - Answers :an organization's employees described in terms of their:
•Training
•Experience
•Judgment
•Intelligence
•Relationships
Insight
Job Analysis - Answers :•Process of getting detailed information about jobs
Job Design - Answers :•Process of defining the way work will be performed and the
tasks that a given job requires
Recruitment - Answers :•Process through which the organization seeks applicants for
potential employment
Selection - Answers :•Process by which the organization identifies applicants with the
necessary knowledge, skills, abilities, and other characteristics that will help the
organization achieve its goals
Top Qualities Employers Look For - Answers :1.Problem-solving skills
2.Teamwork skills
3.Written communication skills
4.Leadership skills
5.Strong work ethic
Training - Answers :•A planned effort to enable employees to learn job-related
knowledge, skills, and behavior
Development - Answers :•Acquisition of knowledge, skills, and behaviors that improve
an employee's ability to meet changes in job requirements and in customer demands
Performance Management - Answers :•Process of ensuring employees' activities and
outputs match the organization's goals
, •HR may be responsible for developing or obtaining questionnaires and other devices
for measuring performance
Workforce analytics - Answers :Use of quantitative tools and scientific methods to
analyze data from human resource databases and other sources to make evidence-
based decisions that support business goals
HR planning - Answers :•Identifying the numbers and types of employees the
organization requires to meet objectives
The concept of HRM implies that employees are _________ of the employer. - Answers
:resources
Sustainable Competitive Advantage - Answers :•An organization is better than
competitors at something and can hold that advantage over a sustained period of time
High-Performance Work System - Answers :•Technology, organizational structure,
people, and processes all work together to give an organization a competitive
advantage
HR Product Lines - Answers :•Administrative services and transactions
•Business partner services
•Strategic partner
Talent management - Answers :•Systematic, planned effort to attract, retain, develop,
and motivate highly skilled employees and managers
Evidence-based HR - Answers :Collecting and using data to show human resource
practices have a positive influence on company's bottom line or key stakeholders
Sustainability - Answers :•Ability to profit without depleting resources, including
employees, natural resources, and support of surrounding community
Stakeholders - Answers :•Parties with an interest in the company's success
_____ is the HR function that is primarily concerned with ensuring employees are
capable of doing their current jobs, while _____ is the HR function that ensures
employees are satisfied with their rewards - Answers :A.Training; pay and benefits
SHRM HR Success Competencies & Four clusters of competencies - Answers :•Define
knowledge and skills associated with success in HRM
•Technical
•Interpersonal
•Business
•Leadership
