WGU C815 Task 3 Quality Performance Management
and Methods |Latest Update with Complete Solution
A1: WORKPLACE STANDARDS AND GUIDELINES
Supervisors must have effective processes for maintaining workplace
standards and guidelines. These can include forming written policies and
procedures that clearly explain what the team member expects in any
situation. Many of these will be contained in the employee handbook for
reference. Supervisors establish various job descriptions and the duties
expected from the team members. They must also ensure that the team
members understand what is expected of them, how to complete said
duties, and answer any questions.
A2: PRODUCTIVITY IMPROVEMENT
Supervisors can promote productivity improvement in several key
ways. How the department is laid out and arranged can affect the workflow
of the team members. If team members have to walk halfway across the
room to retrieve documents from another team member, the time spent
doing this reduces the productivity of both members, and if it is an ongoing
process, then a lot of time is lost. The supervisor must create an
environment where the workflow can flow smoothly (Oachs, P., Watters, A.,
2020).
Supervisors can also promote productivity improvement by dividing
, work tasks by They can use a serial work division, which resembles a
production line with each team member doing their part. A parallel work
division has several team members completing the same task from
beginning to end. In contrast, a unit work division has each team member
completing a different task related to the same end goal but not dependent
on the other. Supervisors must analyze how each team member completes
tasks to determine the best method for assigning the work.
A3: TEAM BUILDING
Supervisors can foster team building in the workplace by
demonstrating teamwork and successfully working with others.
Communicate openly with the team and encourage them to do it also.
Organize team members into groups from different departments and give
them a common problem to solve. This allows them to get to know the other
members and facilitates a bond with others by providing them the
opportunity to collaborate (Oachs, P., Watters, A., 2020).
B1: PROFESSIONAL DEVELOPMENT PROGRAM FOR HIM EMPLOYEES
Developing a professional development program for HIM employees
begins with identifying their professional goals. Coaching and mentoring an
employee can help build their confidence and skill set. Providing continuous
education opportunities for employees is a requirement of HIM
professionals. Employees with the knowledge and skills required in a
rapidly changing field are an asset to the organization. AHIMA has created
tools to assist HIM professionals with personal career development by
and Methods |Latest Update with Complete Solution
A1: WORKPLACE STANDARDS AND GUIDELINES
Supervisors must have effective processes for maintaining workplace
standards and guidelines. These can include forming written policies and
procedures that clearly explain what the team member expects in any
situation. Many of these will be contained in the employee handbook for
reference. Supervisors establish various job descriptions and the duties
expected from the team members. They must also ensure that the team
members understand what is expected of them, how to complete said
duties, and answer any questions.
A2: PRODUCTIVITY IMPROVEMENT
Supervisors can promote productivity improvement in several key
ways. How the department is laid out and arranged can affect the workflow
of the team members. If team members have to walk halfway across the
room to retrieve documents from another team member, the time spent
doing this reduces the productivity of both members, and if it is an ongoing
process, then a lot of time is lost. The supervisor must create an
environment where the workflow can flow smoothly (Oachs, P., Watters, A.,
2020).
Supervisors can also promote productivity improvement by dividing
, work tasks by They can use a serial work division, which resembles a
production line with each team member doing their part. A parallel work
division has several team members completing the same task from
beginning to end. In contrast, a unit work division has each team member
completing a different task related to the same end goal but not dependent
on the other. Supervisors must analyze how each team member completes
tasks to determine the best method for assigning the work.
A3: TEAM BUILDING
Supervisors can foster team building in the workplace by
demonstrating teamwork and successfully working with others.
Communicate openly with the team and encourage them to do it also.
Organize team members into groups from different departments and give
them a common problem to solve. This allows them to get to know the other
members and facilitates a bond with others by providing them the
opportunity to collaborate (Oachs, P., Watters, A., 2020).
B1: PROFESSIONAL DEVELOPMENT PROGRAM FOR HIM EMPLOYEES
Developing a professional development program for HIM employees
begins with identifying their professional goals. Coaching and mentoring an
employee can help build their confidence and skill set. Providing continuous
education opportunities for employees is a requirement of HIM
professionals. Employees with the knowledge and skills required in a
rapidly changing field are an asset to the organization. AHIMA has created
tools to assist HIM professionals with personal career development by
