MIE 330 EXAM 2 QUESTIONS AND
ANSWERS 100% ANSWERED.
Work Flow Design - ANSWER•Process of analyzing tasks necessary for the production
of a product or service
•Tasks assigned to specific jobs and positions
work flow anaylsis - ANSWER•Outputs: the products of any work unit
•Work processes: activities work unit's members engage in to produce a given output
•Inputs: raw inputs (materials), equipment, and human resources needed to carry out
the work process
workj flow design in an organizations structure - ANSWER•Organization's structure
brings together people who must collaborate to efficiently produce desired outputs
•Different organizational structures include:
•Centralized
•Decentralized
•Functional Groups
Divisional Groups
job anaylsis - ANSWERthe process of getting detailed information about jobs
job descriptions - ANSWER•A job description is a list of tasks, duties, and
responsibilities (TDRs) that a particular job entails
•Key components
•Job title
•Brief description of the TDRs
•List of essential duties with detailed specifications of tasks involved in carry out each
duty
job specifications - ANSWER•A job specification includes the following components:
•Knowledge: factual or procedural information necessary for successfully performing
task
•Skill: individual's level of proficiency at performing particular task
•Ability: general enduring capability an individual possesses
•Other Characteristics: job-related licensing, certifications, or personality traits
incumbants - ANSWERpeople who already hold position
Dictionary of Occupational Titles (DOT) - ANSWERpublished by the U.S. Department of
Labor
, Occupational Information Network (O*NET) - ANSWERan online job description
database developed by the Labor Department
Fleishman Job Analysis System - ANSWERjob analysis technique that asks subject-
matter experts to evaluate a job in terms of the abilities required to perform the job
Fleishman Job Analysis System category of abilities - ANSWER•Written comprehension
•Deductive reasoning
•Manual dexterity
•Stamina
•Originality
skill differentiation - ANSWERdegree of specialized knowledge or functional capacities
in team
trends in job analysis - ANSWER•Pace of change in jobs accelerating
•Robotics, AI, applications of information technology becoming more widely available
•Job analyses must be flexible to respond to changes
•Must balance need for flexibility with need for legal documentation; put greater
emphasis on job design
job design - ANSWER•Defining how work is performed and required tasks
•Job redesign involves changing an existing design
•Effective design requires thorough understanding of job through job analysis and work
flow analysis
designing efficient jobs - ANSWER•Industrial engineering: finding simplest way to
structure work in order to maximize efficiency
•Reduces complexity of work
•Allows almost anyone to be trained quickly to easily perform job
•Used for highly specialized and repetitive jobs
•Most organizations combine industrial engineering with other approaches to job design
Job Characteristics Model - ANSWERskill variety, task identity, task significance,
autonomy, feedback
job enlargement - ANSWERbroadening the types of tasks performed in a job
job extensiion - ANSWEREnlarging jobs by combining several relatively simple jobs to
form a job with a wider range of tasks
job rotation - ANSWERenlarging jobs by moving employees among several different
jobs
job enrichment - ANSWER•Empowering workers by adding more decision-making
authority to jobs
ANSWERS 100% ANSWERED.
Work Flow Design - ANSWER•Process of analyzing tasks necessary for the production
of a product or service
•Tasks assigned to specific jobs and positions
work flow anaylsis - ANSWER•Outputs: the products of any work unit
•Work processes: activities work unit's members engage in to produce a given output
•Inputs: raw inputs (materials), equipment, and human resources needed to carry out
the work process
workj flow design in an organizations structure - ANSWER•Organization's structure
brings together people who must collaborate to efficiently produce desired outputs
•Different organizational structures include:
•Centralized
•Decentralized
•Functional Groups
Divisional Groups
job anaylsis - ANSWERthe process of getting detailed information about jobs
job descriptions - ANSWER•A job description is a list of tasks, duties, and
responsibilities (TDRs) that a particular job entails
•Key components
•Job title
•Brief description of the TDRs
•List of essential duties with detailed specifications of tasks involved in carry out each
duty
job specifications - ANSWER•A job specification includes the following components:
•Knowledge: factual or procedural information necessary for successfully performing
task
•Skill: individual's level of proficiency at performing particular task
•Ability: general enduring capability an individual possesses
•Other Characteristics: job-related licensing, certifications, or personality traits
incumbants - ANSWERpeople who already hold position
Dictionary of Occupational Titles (DOT) - ANSWERpublished by the U.S. Department of
Labor
, Occupational Information Network (O*NET) - ANSWERan online job description
database developed by the Labor Department
Fleishman Job Analysis System - ANSWERjob analysis technique that asks subject-
matter experts to evaluate a job in terms of the abilities required to perform the job
Fleishman Job Analysis System category of abilities - ANSWER•Written comprehension
•Deductive reasoning
•Manual dexterity
•Stamina
•Originality
skill differentiation - ANSWERdegree of specialized knowledge or functional capacities
in team
trends in job analysis - ANSWER•Pace of change in jobs accelerating
•Robotics, AI, applications of information technology becoming more widely available
•Job analyses must be flexible to respond to changes
•Must balance need for flexibility with need for legal documentation; put greater
emphasis on job design
job design - ANSWER•Defining how work is performed and required tasks
•Job redesign involves changing an existing design
•Effective design requires thorough understanding of job through job analysis and work
flow analysis
designing efficient jobs - ANSWER•Industrial engineering: finding simplest way to
structure work in order to maximize efficiency
•Reduces complexity of work
•Allows almost anyone to be trained quickly to easily perform job
•Used for highly specialized and repetitive jobs
•Most organizations combine industrial engineering with other approaches to job design
Job Characteristics Model - ANSWERskill variety, task identity, task significance,
autonomy, feedback
job enlargement - ANSWERbroadening the types of tasks performed in a job
job extensiion - ANSWEREnlarging jobs by combining several relatively simple jobs to
form a job with a wider range of tasks
job rotation - ANSWERenlarging jobs by moving employees among several different
jobs
job enrichment - ANSWER•Empowering workers by adding more decision-making
authority to jobs
