ANSWERS 100% VERIFIED.
Compressed Workweek - ANSWERAn arrangement that provides employees with the
option to adjust the number of hours and days that they work within a week.
Critical Incident - ANSWERA statement or example of exceptionally good or
exceptionally poor performance that employees display over in the performance of their
job.
Diary - ANSWERA journal or log of the tasks and activities that an employee performs
throughout the course of a day, week, or month.
Dictionary of Occupational Titles (DOT) - ANSWERA list of concise job definitions
created by the Employment and Training Administration and published by the U.S.
Department of Labor.
Empowerment - ANSWERProviding employees with higher-level tasks, responsibility,
and decision-making in the performance over their job.
Ergonomics - ANSWERThe science of understanding the capabilities of human ins in
terms of their work requirements.
Essential Duties - ANSWERThe job tasks, duties, and responsibilities that must be done
by a person in a job.
Flextime - ANSWERA work arrangement in which employees may choose the starting
and ending time of their workday, as long as they work the appropriate number of hours
per day or week.
Job Analysis - ANSWERThe process of systematically identifying the tasks, duties, and
responsibilities expected to be performed in a single job, as well as the competencies-
the knowledge, skills, and abilities (KSAs)- that employees must possess to be
successful in the job.
Job Characteristics Model - ANSWERA motivational model of job design based on five
job dimensions and three psychological states of employees that affect employees'
internal motivation and satisfaction, as well as absenteeism, turnover, and productivity.
Job Description - ANSWERa written summary of the specific tasks, responsibilities, and
working conditions of a job.
, Job Design - ANSWERDetermining the tasks and responsibilities that employees in a
particular job are expected to perform, as well as how they need to interact with their
coworkers to realize those contributions.
Job Enlargement - ANSWERThe assignment of additional tasks of a similar level of
difficulty to employees.
Occupational Information Network (O*NET) - ANSWERAn online database created by
the U.S. Department of Labor that serves as a comprehensive source of information for
many occupations.
Non-Essential Duties - ANSWER?
Participation - ANSWERThe extent to which employees are permitted to contribute to
decisions that may affect them in their jobs.
Psychological States - ANSWER?
Role Ambiguity - ANSWERThe uncertainty that employees may experience about the
daily tasks expected of them and how to perform them.
Role Conflict - ANSWERTension caused by incompatible or contradictory demands on
a person.
Role Overload - ANSWERToo many expectations or demands placed on employees in
the course of performing their jobs.
Role Underload - ANSWERHaving too few expectations or demands placed on
employees in the course of performing their jobs.
Self-Managed Team - ANSWERA type of team in which team members, rather than a
supervisor, work collaboratively to make team decisions, including hiring, planning, and
scheduling.
Job Enrichment - ANSWERIncreases the level of responsibility and/or control
employees have in performing the tasks of a job.
Job Rotation - ANSWERMoving workers from one job to another job within the
organization to provide exposure to different aspects of a company's operations.
Job Simplification - ANSWERRemoving decision-making authority from the employee
and placing it with a supervisor.
Job Specialization - ANSWERThe process of identifying the core elements of a job.