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C483 Test Questions and Correct
Answers/ Latest Update / Already
Graded
Blake just finished giving a great presentation to Sr. Leadership at
WGU. After the presentation, Blake's manager complimented him on
a job well done and invited him to lunch to discuss his career goals.
Which type of consequence of behavior did Blake's manager use?
Ans: Positive Reinforcement
Sandra has to run a report and send it to Jim's Team. After analyzing
the report, Jim sends the report to Becky for budget approval. After
approval, Becky sends the report to both Sandra and Jim. Which
type of lateral role relationship is portrayed in the scenario?
Ans: Work-Flow Relationship
Jessica is upset that she failed her exam and is near the end of her
term. She emails the Course Instructor and complains about the lack
of availability to schedule an appointment. The Course Instructor
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replies and asks Jessica for the best date and time to call her to
discuss a retake plan before her term ends. Which conflict style did
the Course Instructor use?
Ans: Accommodation
Peter receives a critical and demeaning email from his manager
about his lack of work. Peter replied to his manager in disagreement
and mentioned that his work is sufficient. His manager decided to
email data that supports his argument. After reading the email, Peter
decides not to reply and ignore his manager. Which conflict style is
Peter expressing?
Ans: Avoidance
Sally and John has a disagreement with another team in their
monthly meeting. John expresses his emotional anger for the other
team during the meeting and storms out of the room. Which type of
conflict is occurring?
C483 Test Questions and Correct
Answers/ Latest Update / Already
Graded
Blake just finished giving a great presentation to Sr. Leadership at
WGU. After the presentation, Blake's manager complimented him on
a job well done and invited him to lunch to discuss his career goals.
Which type of consequence of behavior did Blake's manager use?
Ans: Positive Reinforcement
Sandra has to run a report and send it to Jim's Team. After analyzing
the report, Jim sends the report to Becky for budget approval. After
approval, Becky sends the report to both Sandra and Jim. Which
type of lateral role relationship is portrayed in the scenario?
Ans: Work-Flow Relationship
Jessica is upset that she failed her exam and is near the end of her
term. She emails the Course Instructor and complains about the lack
of availability to schedule an appointment. The Course Instructor
, 2 | Page
replies and asks Jessica for the best date and time to call her to
discuss a retake plan before her term ends. Which conflict style did
the Course Instructor use?
Ans: Accommodation
Peter receives a critical and demeaning email from his manager
about his lack of work. Peter replied to his manager in disagreement
and mentioned that his work is sufficient. His manager decided to
email data that supports his argument. After reading the email, Peter
decides not to reply and ignore his manager. Which conflict style is
Peter expressing?
Ans: Avoidance
Sally and John has a disagreement with another team in their
monthly meeting. John expresses his emotional anger for the other
team during the meeting and storms out of the room. Which type of
conflict is occurring?
