Which theory or group of theories arose late in the past millennium because of globalization and other
related factors?
A. expectancy
B. two-factor
C. transformational
D. hierarchy of needs - Answers C. transformational
Which nursing theorist does not specifically address leadership but addresses the nurse as the person
who participates in patient care and educates patients?
A. Ira Chaleff
B. Patricia Benner
C. Dorothea Orem
D. Ida Jean Orlando - Answers C. Dorothea Orem
Which temr is used to describe connecting thoughts and inner driving forces that give purpose,
direction, and precedence to life priorities?
A. Goals
B. Values
C. Visions
D. Theories - Answers B values
The National Academy of Medicine and the Robert Wood Johnson Foundation Report acknowledges
nurses contribute to the health and well-being of the populations they serve in which way?
A. providing direct patient care
B. educating patients and families
C. advocating for improved outcomes
D. collaborating with other health team members - Answers C. advocating for improved outcomes
Which statement describes emotional intelligence?
A. the ability to plan, direct, control, and evaluate others
,B. each member contributing optimally but acquiescing to a peer
C. the use of individual traits to interpret the environment and define a plan
D. social skills and interpersonal competence to create harmony in the workplace - Answers D
Communication requires a leader to perform which tasks? Select all that apply.
A. repeat the information in different forms and at different times
B. provide clear instruction to avoid misinterpretation and frustration
C. transfer patient-centered communication skills to leadership
D. use negotiation procedures and processes such as ethics committees and other neutral entities
E. provide necessary resources to those involved to offer support, information, and assistance - Answers
A, B, and C
Rationale: The art of communication involves multiple steps including communicating and explaining
repeatedly; providing clear instruction to avoid employees interpreting the message with their personal
viewpoints; and applying patient-centered communication skills to the leadership role.
Which skill involves nimbly responding to changing situations and roles with little or no fanfare?
A. leadership
B. serving as a symbol
C. systemic thinking
D. emotional intelligence - Answers D
Which processes are include in Bleich's tasks of management? Select all that apply.
A. demonstrating accountability to the team effort
B. recommending ways to improve systems or processes
C. eliminating barriers and obstacles to work effectiveness
D. offering knowledge, skills, and abilities to accomplish the task at hand
E. identifying systems and processes that require responsibility and accountability - Answers B, C, and E
Which term describes the practice of nurses viewing themselves as members of the discipline of nursing
with an obligation to make a commitment and contribution to the profession?
, A. expertise
B. professionalism
C. self-actualization
D. career commitment - Answers D
Which action requires the leader to specify a desired organizational outcome and engage members of
the organization to work together to achieve the objective?
A. managing
B. motivating
C. affirming values
D. envisioning goals - Answers D
Which type of care is defined as "secondary care"?
A. long-term care
B. first-access care
C. rehabilitative care
D. disease-restorative care - Answers D
Rationale: tertiary care can be described as long-term care. Primary care is described as first-access care.
Tertiary care can also be described as rehabilitative care
In 2004, which organization developed the masters level clinical nurse leader (CNL) role in response to
the need for more evidence-based, collaborative, cost-effective, patient-centered care?
A. National League of Nursing (NLN)
B. American Nurses Association (ANA)
C. American Medical Association (AMA)
D. American Association of Colleges of Nursing (AACN) - Answers D
Which part of Medicare covers hospice care?
A. Part A
B. Part B
C. Part C