BCOR 370 Final
Which bone bis brichest bmethod bof bcommunication band bthus bthe bleast blikely bto bresult
bin ba bmiscommunication? b- bcorrect banswers✔✔-Face bto bface bspoken
bcommunication
Which bpart bof bthe bcommunication bprocess bprovides ba bcheck bto bthe bsender bon
bwhether bunderstanding bhas bbeen bachieved? b- bcorrect banswers✔✔-Feedback
Control bis: b- bcorrect banswers✔✔-The bprocess bof bmonitoring bactivities bto bensure
bthat bthey bare bbeing baccomplished bas bplanned
A bteam btends bto bbe bineffective bwhen: b- bcorrect banswers✔✔-Similar bPerceptions
b(correct bbarriers bare: bdiffering bperceptions, blanguage bdifferences, bnoise, bconflicting
bnonverbal bcues, bpoor blistening?)
All bof bthe bfollowing bare bbarriers bto beffective bcommunication bEXCEPT: b- bcorrect
banswers✔✔-There bis bseldom bany binternal bcriticism
Jean's bteam bloves bworking bfor bher band bher btem bmembers bhave bbecome bvery
bloyal. bShe balways binspires bthem bto bexcel band bexceed btheir blimits. bJean bis
bdemonstrating b________ bleadership. b- bcorrect
banswers✔✔-Transformational/charismatic
Which bof bthe bfollowing bis/are btrue bin bregards bto bPOSITIONAL bbargaining/
bnegotiating b- bcorrect banswers✔✔-All bof bthe babove b(it btends bto bproduce bunwise
bagreements, bit bis binefficient, bit btends bto bdamage brelationships)
When bmanagers bare bengaged bin bsetting bgoals bfor ban borganization, bthey bare
bengaged bin bthe bmanagement bprocess bof b__________ b- bcorrect banswers✔✔-
Planning
Financial bstatements bare ban bexample bof bwhich btype bof bcontrol? b- bcorrect
banswers✔✔-Post-action bcontrol
When bmanaging bin bthe bglobal benvironment, bwhich bof bthe bfollowing bshould bbe
bconsidered? b- bcorrect banswers✔✔-All bof bthe babove b(The bsocial/ bculture
benvironment, bthe beconomic benvironment)
Which btheory bof bmotivation bis bbased bon bthe bidea bthat bperceived binequities bor
bunfairness bcan bcause bcertain bbehaviors? b- bcorrect banswers✔✔-Equity btheory
, Which bof bthe bfollowing bis ban bexample bof bhow b"groupthink" bcan blimit bteam
beffectiveness? b- bcorrect banswers✔✔-It bcreates ban billusion bof binvulnerability band
bmorality
Work bspecialization, bdepartmentalization, bchain bof bcommand, band bdelegation bare
ball bimportant baspects bof: b- bcorrect banswers✔✔-Organizing
The bmanagement bfunction bconcerned bwith bgetting, btraining, bmotivating, band
bkeeping bcompetent bemployees bis: b- bcorrect banswers✔✔-Human bResource
bManagement b(HRM)
Each bof bthe bfollowing bpeople band bproducts bwere bused bin bclass bto bdemonstrate
bthe bentrepreneurial bprocess bEXCEPT: b- bcorrect banswers✔✔-Wal-Mart b(correct
bexamples bare: bKing bGillette band bsafety brazor, bWalley bAmos band bFamous bAmos
bcookies, band bRobert bPitman band bMTV)
The bacceptable bparameters bof bvariance bbetween bactual bperformance band bthe
bstandard bis bknown bas b- bcorrect banswers✔✔-Range bof bVariation
Which bof bthe bfollowing bis bNOT bone bof bthe btypes bof bteams bthat bwe bdiscussed bin
bclass? b- bcorrect banswers✔✔-Cross-Matrix bteams b(correct btypes bare: bfunctional
bteams, bproblem-solving bteams, bself-managed bteams)
The bUgli bOrange bnegotiation brole bplaying bexercise bdemonstrates bwhich bof bthe
bfollowing: b- bcorrect banswers✔✔-B band bC bonly b(How bwe bcan bsometimes bbecome
bemotionally battached bto bdefending ba bset bposition, bwhich bhinders bus bfrom breaching
ban beffective bsolution, bThe badvantage bof battempting bto bdiscover bunderlying
binterests, bwhich bcould blead bto ba bmutually badvantageous bagreement
A bgroup bthat bengages bin bcollective bwork bthat brequires bjoint beffort band bgenerates
bpositive bsynergy bis b- bcorrect banswers✔✔-A bteam
Wal-Mart bstates bthat btheir bpurpose bis b"To bgive bordinary bfolk bthe bchance bto bbuy
bthe bsame bthing bas brich bpeople" bwhile bthe bpurpose bof bthe bWalt bDisney bCompany
bis b"To bmake bpeople bhappy." bThese bare bboth bexamples bof: b- bcorrect banswers✔✔-
Mission bstatements
Leadership bis bbest bdefined bas binfluencing bothers bto b- bcorrect banswers✔✔-Achieve
borganized bgoals
In ban borganization, bthe bpurpose bof bplanning, borganizing, bleading band bcontrolling bis
bto b- bcorrect banswers✔✔-Fulfill borganizational bgoals
Conflict bmanagement bhas bseveral bdifferent bstyles. bWhich bof bthese bis bNOT bone bof
bthem? b- bcorrect banswers✔✔-Coercion: binfluencing bby bforce b(Correct bstyles bare:
bavoidance, baccommodation, bcollaboration/ bintegration, bcompromise)
Which bone bis brichest bmethod bof bcommunication band bthus bthe bleast blikely bto bresult
bin ba bmiscommunication? b- bcorrect banswers✔✔-Face bto bface bspoken
bcommunication
Which bpart bof bthe bcommunication bprocess bprovides ba bcheck bto bthe bsender bon
bwhether bunderstanding bhas bbeen bachieved? b- bcorrect banswers✔✔-Feedback
Control bis: b- bcorrect banswers✔✔-The bprocess bof bmonitoring bactivities bto bensure
bthat bthey bare bbeing baccomplished bas bplanned
A bteam btends bto bbe bineffective bwhen: b- bcorrect banswers✔✔-Similar bPerceptions
b(correct bbarriers bare: bdiffering bperceptions, blanguage bdifferences, bnoise, bconflicting
bnonverbal bcues, bpoor blistening?)
All bof bthe bfollowing bare bbarriers bto beffective bcommunication bEXCEPT: b- bcorrect
banswers✔✔-There bis bseldom bany binternal bcriticism
Jean's bteam bloves bworking bfor bher band bher btem bmembers bhave bbecome bvery
bloyal. bShe balways binspires bthem bto bexcel band bexceed btheir blimits. bJean bis
bdemonstrating b________ bleadership. b- bcorrect
banswers✔✔-Transformational/charismatic
Which bof bthe bfollowing bis/are btrue bin bregards bto bPOSITIONAL bbargaining/
bnegotiating b- bcorrect banswers✔✔-All bof bthe babove b(it btends bto bproduce bunwise
bagreements, bit bis binefficient, bit btends bto bdamage brelationships)
When bmanagers bare bengaged bin bsetting bgoals bfor ban borganization, bthey bare
bengaged bin bthe bmanagement bprocess bof b__________ b- bcorrect banswers✔✔-
Planning
Financial bstatements bare ban bexample bof bwhich btype bof bcontrol? b- bcorrect
banswers✔✔-Post-action bcontrol
When bmanaging bin bthe bglobal benvironment, bwhich bof bthe bfollowing bshould bbe
bconsidered? b- bcorrect banswers✔✔-All bof bthe babove b(The bsocial/ bculture
benvironment, bthe beconomic benvironment)
Which btheory bof bmotivation bis bbased bon bthe bidea bthat bperceived binequities bor
bunfairness bcan bcause bcertain bbehaviors? b- bcorrect banswers✔✔-Equity btheory
, Which bof bthe bfollowing bis ban bexample bof bhow b"groupthink" bcan blimit bteam
beffectiveness? b- bcorrect banswers✔✔-It bcreates ban billusion bof binvulnerability band
bmorality
Work bspecialization, bdepartmentalization, bchain bof bcommand, band bdelegation bare
ball bimportant baspects bof: b- bcorrect banswers✔✔-Organizing
The bmanagement bfunction bconcerned bwith bgetting, btraining, bmotivating, band
bkeeping bcompetent bemployees bis: b- bcorrect banswers✔✔-Human bResource
bManagement b(HRM)
Each bof bthe bfollowing bpeople band bproducts bwere bused bin bclass bto bdemonstrate
bthe bentrepreneurial bprocess bEXCEPT: b- bcorrect banswers✔✔-Wal-Mart b(correct
bexamples bare: bKing bGillette band bsafety brazor, bWalley bAmos band bFamous bAmos
bcookies, band bRobert bPitman band bMTV)
The bacceptable bparameters bof bvariance bbetween bactual bperformance band bthe
bstandard bis bknown bas b- bcorrect banswers✔✔-Range bof bVariation
Which bof bthe bfollowing bis bNOT bone bof bthe btypes bof bteams bthat bwe bdiscussed bin
bclass? b- bcorrect banswers✔✔-Cross-Matrix bteams b(correct btypes bare: bfunctional
bteams, bproblem-solving bteams, bself-managed bteams)
The bUgli bOrange bnegotiation brole bplaying bexercise bdemonstrates bwhich bof bthe
bfollowing: b- bcorrect banswers✔✔-B band bC bonly b(How bwe bcan bsometimes bbecome
bemotionally battached bto bdefending ba bset bposition, bwhich bhinders bus bfrom breaching
ban beffective bsolution, bThe badvantage bof battempting bto bdiscover bunderlying
binterests, bwhich bcould blead bto ba bmutually badvantageous bagreement
A bgroup bthat bengages bin bcollective bwork bthat brequires bjoint beffort band bgenerates
bpositive bsynergy bis b- bcorrect banswers✔✔-A bteam
Wal-Mart bstates bthat btheir bpurpose bis b"To bgive bordinary bfolk bthe bchance bto bbuy
bthe bsame bthing bas brich bpeople" bwhile bthe bpurpose bof bthe bWalt bDisney bCompany
bis b"To bmake bpeople bhappy." bThese bare bboth bexamples bof: b- bcorrect banswers✔✔-
Mission bstatements
Leadership bis bbest bdefined bas binfluencing bothers bto b- bcorrect banswers✔✔-Achieve
borganized bgoals
In ban borganization, bthe bpurpose bof bplanning, borganizing, bleading band bcontrolling bis
bto b- bcorrect banswers✔✔-Fulfill borganizational bgoals
Conflict bmanagement bhas bseveral bdifferent bstyles. bWhich bof bthese bis bNOT bone bof
bthem? b- bcorrect banswers✔✔-Coercion: binfluencing bby bforce b(Correct bstyles bare:
bavoidance, baccommodation, bcollaboration/ bintegration, bcompromise)
