Devoted Certification UPDATED ACTUAL
Exam Questions and CORRECT Answers
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is permanently
moving from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1,
He wants to know if and when he should change his Devoted Health plan. What should Jackie
tell him? - CORRECT ANSWER - Because Mr. Seinfeld is leaving his current plan's
service area and moving to a new one, Jackie can instruct him that he must switch from the
Devoted plan in Cuyahoga county to the Devoted plan in Palm Beach, and that he can do so one
month prior to his move and up to two months following the move.Additionally he can do so by
calling Devoted Health so make the plan change and if Jackie is also licensed/appointed in FL
they will remain as his agent of record (AOR).
Which of the following is a main component of our model of care? - CORRECT
ANSWER - All of these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide some
food for his guests. What can Mr. Finn provide? - CORRECT ANSWER - Light
refreshments or snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with Janice of
ABC Insurance Agency and enrolls in a stand-alone prescription drug plan (PDP) also for an
effective date of 1/1/2024. If Marissa does not make any further changes to her Medicare
enrollment choices, on January 1, 2024 which plan will she be on? - CORRECT
ANSWER - Medicare A&B and the standalone PDP plan she chose.
Devoted Health HMO members... - CORRECT ANSWER - Must choose an in-network
primary case physician at the time of enrollment.
Devoted Health's value proposition is to.. - CORRECT ANSWER - All of these are a part
of Devoted Health's value proposition.
Exam Questions and CORRECT Answers
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is permanently
moving from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1,
He wants to know if and when he should change his Devoted Health plan. What should Jackie
tell him? - CORRECT ANSWER - Because Mr. Seinfeld is leaving his current plan's
service area and moving to a new one, Jackie can instruct him that he must switch from the
Devoted plan in Cuyahoga county to the Devoted plan in Palm Beach, and that he can do so one
month prior to his move and up to two months following the move.Additionally he can do so by
calling Devoted Health so make the plan change and if Jackie is also licensed/appointed in FL
they will remain as his agent of record (AOR).
Which of the following is a main component of our model of care? - CORRECT
ANSWER - All of these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide some
food for his guests. What can Mr. Finn provide? - CORRECT ANSWER - Light
refreshments or snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with Janice of
ABC Insurance Agency and enrolls in a stand-alone prescription drug plan (PDP) also for an
effective date of 1/1/2024. If Marissa does not make any further changes to her Medicare
enrollment choices, on January 1, 2024 which plan will she be on? - CORRECT
ANSWER - Medicare A&B and the standalone PDP plan she chose.
Devoted Health HMO members... - CORRECT ANSWER - Must choose an in-network
primary case physician at the time of enrollment.
Devoted Health's value proposition is to.. - CORRECT ANSWER - All of these are a part
of Devoted Health's value proposition.
