Chapter Test reviews for final exam 213
complete and correct solutions.
HITT 2239 Health Management All
Chapter Test reviews for final exam 213
complete and correct solutions.
First line supervisors must have technical skills to be an affective leader. - ANSWER true
The ultimate responsibility for a healthcare facility rests with the - ANSWER Governing Board
Lower administration (department supervisors) will spend more time on: - ANSWER staffing, influencing
and controlling
Three essential skills for a supervisor are: - ANSWER technical, human and conceptual
Planning is the responsibility of the manager and: - ANSWER cannot be delegated
Employee satisfaction does not just come from money. - ANSWER true
The five managerial functions are listed in order: - ANSWER planning
organizing
staffing
influencing
controlling
Authority is delegated to: - ANSWER position
Conceptual skills can best be defined as: - ANSWER knowing how the whole organization fits together
,HITT 2239 Health Management All
Chapter Test reviews for final exam 213
complete and correct solutions.
The five managerial functions are: - ANSWER interdependent
A supervisor is the connecting link between employee and administration. - ANSWER true
The most valuable resource of any organization is/are: - ANSWER the people who work there
Controlling ensures plans are followed and objective are met. - ANSWER true
Authority cannot exist without: - ANSWER responsbility
The five managerial functions are used by: - ANSWER all managers
Planning never ends. - ANSWER true
Higher administration will exert more effort on: - ANSWER planning, organizing and controlling
A person can be a good technician but a bad manager. - ANSWER true
The responsibility for day-to-day activities are delegated by the governing board to the: - ANSWER Chief
Executive Officer (Administrator)
Good managers are born with managerial skills: - ANSWER false
Most healthcare managers have had some form of management training. - ANSWER false
, HITT 2239 Health Management All
Chapter Test reviews for final exam 213
complete and correct solutions.
Determining the goals, objectives, policies, procedures, methods, rules and budgets to achieve the
organization's purpose describes: - ANSWER planning
Influencing is issuing directives in order to get the job done. - ANSWER true
The five managerial functions do not interrelate into the other. - ANSWER false
Management is defined as: - ANSWER getting the job done through and with people
Planning determines, in advance, what: - ANSWER will be done in the future
An individual has not accepted responsibility by taking a job as a supervisor. - ANSWER false
To the employees in an organization, the supervisor represents: - ANSWER management
The legal or rightful power to act and direct others defines: - ANSWER authority
As you progress up the ladder, the more you use the technical skills. - ANSWER false
As a supervisor advances up the administrative ladder, he/she will rely: - ANSWER less on professional
and technical skills and more on managerial skills
Brainstorming is a useful process to develop as many alternative solutions as possible. - ANSWER true
Non-programmed decisions are: - ANSWER made when new or unusual problems arise
Effective decision-making is based on: - ANSWER identifying and clearly defining the real problem