CMQ/OE EXAM TERMS 2017/2018 EXAM
WITH VERIFIED SOLUTIONS
A-B-C nAnalysis n- ncorrect nanswers n-A nsystematic ncollection nand nanalysis nof nthe
nbehavior nobserved nof nan nindividual nor na nwork ngroup nfor nthe npurpose nof
ndetermining nthe ncause nof nspecific nbehaviors.
Acceptable nQuality nLimit n(AQL) n- ncorrect nanswers n-The nquality nlevel nthat nis nthe
nworst ntolerable nprocess naverage nwhen na ncontinuing nseries nof nlots nis nsubmitted
nfor nacceptance nsampling.
Acceptance nSampling n- ncorrect nanswers n-Inspection nof na nsample nfrom na nlot nto
ndecide nwhether nto naccept nor nnot naccept nthat nlot. nThere nare ntwo ntypes:
nattributes nsampling nand nvariables nsampling. nIn nattributes nsampling, nthe npresence
, nor nabsence nof na ncharacteristic nis nnoted nin neach nof nthe nunits ninspected. nIn
nvariables nsampling, nthe nnumerical nmagnitude nof na ncharacteristic nis nmeasured
nand nrecorded nfor neach ninspected nunit; nthis ninvolves nreference nto na ncontinuous
nscale nof nsome nkind.
Acceptance nSampling nPlan n- ncorrect nanswers n-Specific nplan nthat nindicates nthe
nsampling nsizes nand nthe nassociated nacceptance nor nnonacceptance ncriteria nto nbe
nused. nIn nattributes nsampling, nfor nexample nthere nare nsingle, ndouble, nmultiple,
nsequential, nchain, nand nskip-lot nsampling nplans. nIn nvariables nsampling, nthere nare
nsingle, ndouble, nand nsequential nsampling nplans.
Accreditation n- ncorrect nanswers n-Certification, nby na nduly nrecognized nbody, nof nthe
nfacilities, ncapability, nobjectivity, ncompetence, nand nintegrity nof nan nagency, nservice
nor noperational ngroup nor nindividual nto nprovide nthe nspecific nservice nor noperation
nneeded.
Accuracy n- ncorrect nanswers n-A ncharacteristic nof nmeasurement nthat naddresses
nhow nclose nan nobserved nvalue nis nto nthe ntrue nvalue. nIt nanswers nthe nquestion n"is
nit nright?"
ACSI n- ncorrect nanswers n-The nAmerican ncustomer nsatisfaction nindex nis nan
neconomic nindicator, na ncross-industry nmeasure nof nthe nsatisfaction nof nUS
ncustomers nwith nthe nquality nof nthe ngoods nand nservices navailable nto nthem n- nboth
nthose ngoods nand nservices nproduced nwithin nthe nUnited nStates nand nthose
nprovided nas nimports nfrom nforeign nfirms nthat nhave nsubstantial nmarket nshares nor
ndollar nsales.
Action nPlan n- ncorrect nanswers n-The ndetailed nplan nto nimplement nthe nactions
nneeded nto nachieve nstrategic ngoals nand nobjectives n(similar nto, nbut nnot nas
ndetailed nas na nproject nplan).
Active nListening n- ncorrect nanswers n-Listening nclosely nto nwhat nothers nare nsaying
n(for nexample, nrather nthan nwhat nyou nthink nof nwhat nthey nare nsaying nor nwhat nyou
nwant nto nsay nback nto nthem).
Activity-based nManagement n- ncorrect nanswers n-Managing nwith nan naccounting
nsystem n(activity-based ncosting) nthat nallocates ncosts nto nproducts nbased non
nresources nemployed nto nproduce nthe nproduct.
ADDIE n- ncorrect nanswers n-An ninstructional ndesign nmodel n(analysis, ndesign,
ndevelopment, nimplementation, nand nevaluation).
Adult nLearning nPrincipals n- ncorrect nanswers n-Key nprinciples nof nhow nadults nlearn
nthat nimpact nhow neducation nand ntraining nof nadults nshould nbe ndesigned.
WITH VERIFIED SOLUTIONS
A-B-C nAnalysis n- ncorrect nanswers n-A nsystematic ncollection nand nanalysis nof nthe
nbehavior nobserved nof nan nindividual nor na nwork ngroup nfor nthe npurpose nof
ndetermining nthe ncause nof nspecific nbehaviors.
Acceptable nQuality nLimit n(AQL) n- ncorrect nanswers n-The nquality nlevel nthat nis nthe
nworst ntolerable nprocess naverage nwhen na ncontinuing nseries nof nlots nis nsubmitted
nfor nacceptance nsampling.
Acceptance nSampling n- ncorrect nanswers n-Inspection nof na nsample nfrom na nlot nto
ndecide nwhether nto naccept nor nnot naccept nthat nlot. nThere nare ntwo ntypes:
nattributes nsampling nand nvariables nsampling. nIn nattributes nsampling, nthe npresence
, nor nabsence nof na ncharacteristic nis nnoted nin neach nof nthe nunits ninspected. nIn
nvariables nsampling, nthe nnumerical nmagnitude nof na ncharacteristic nis nmeasured
nand nrecorded nfor neach ninspected nunit; nthis ninvolves nreference nto na ncontinuous
nscale nof nsome nkind.
Acceptance nSampling nPlan n- ncorrect nanswers n-Specific nplan nthat nindicates nthe
nsampling nsizes nand nthe nassociated nacceptance nor nnonacceptance ncriteria nto nbe
nused. nIn nattributes nsampling, nfor nexample nthere nare nsingle, ndouble, nmultiple,
nsequential, nchain, nand nskip-lot nsampling nplans. nIn nvariables nsampling, nthere nare
nsingle, ndouble, nand nsequential nsampling nplans.
Accreditation n- ncorrect nanswers n-Certification, nby na nduly nrecognized nbody, nof nthe
nfacilities, ncapability, nobjectivity, ncompetence, nand nintegrity nof nan nagency, nservice
nor noperational ngroup nor nindividual nto nprovide nthe nspecific nservice nor noperation
nneeded.
Accuracy n- ncorrect nanswers n-A ncharacteristic nof nmeasurement nthat naddresses
nhow nclose nan nobserved nvalue nis nto nthe ntrue nvalue. nIt nanswers nthe nquestion n"is
nit nright?"
ACSI n- ncorrect nanswers n-The nAmerican ncustomer nsatisfaction nindex nis nan
neconomic nindicator, na ncross-industry nmeasure nof nthe nsatisfaction nof nUS
ncustomers nwith nthe nquality nof nthe ngoods nand nservices navailable nto nthem n- nboth
nthose ngoods nand nservices nproduced nwithin nthe nUnited nStates nand nthose
nprovided nas nimports nfrom nforeign nfirms nthat nhave nsubstantial nmarket nshares nor
ndollar nsales.
Action nPlan n- ncorrect nanswers n-The ndetailed nplan nto nimplement nthe nactions
nneeded nto nachieve nstrategic ngoals nand nobjectives n(similar nto, nbut nnot nas
ndetailed nas na nproject nplan).
Active nListening n- ncorrect nanswers n-Listening nclosely nto nwhat nothers nare nsaying
n(for nexample, nrather nthan nwhat nyou nthink nof nwhat nthey nare nsaying nor nwhat nyou
nwant nto nsay nback nto nthem).
Activity-based nManagement n- ncorrect nanswers n-Managing nwith nan naccounting
nsystem n(activity-based ncosting) nthat nallocates ncosts nto nproducts nbased non
nresources nemployed nto nproduce nthe nproduct.
ADDIE n- ncorrect nanswers n-An ninstructional ndesign nmodel n(analysis, ndesign,
ndevelopment, nimplementation, nand nevaluation).
Adult nLearning nPrincipals n- ncorrect nanswers n-Key nprinciples nof nhow nadults nlearn
nthat nimpact nhow neducation nand ntraining nof nadults nshould nbe ndesigned.
