BUS 381 FINAL UNITS 7, 8, & 9 QUESTIONS &
ANSWERS
Many organizations actively attempt to convert tacit knowledge into explicit knowledge.
True
False - Answers - True
Streaming video means to _____.
compress a video file
create video for immediate consumption
play the video while it is being downloaded
transmit a video file via email - Answers - play the video while it is being downloaded
Shadowing is defined as ___________.
a senior employee observing a new employee to monitor performance
a new employee observing a senior employee to learn how the job is done
any employee following another employee to monitor performance
any employee following another employee for any reason - Answers - a new employee
observing a senior employee to learn how the job is done
"Leveraging the expertise of people across the organization" is cited as a benefit of
implementing a knowledge management system. What does that mean?
capturing tacit knowledge
preventing the permanent loss of expertise
enabling employees to share and build on one another's experience and expertise
practicing continuous innovation - Answers - enabling employees to share and build on
one another's experience and expertise
Joint problem solving is a process used to capture tacit knowledge by having a novice
and an expert work side-by-side to solve a problem. With this process, the expert's
approach is slowly revealed to the observant novice.
True
False - Answers - True
A perceptive system _______.
can predict what the user would like to do next
understands visual images
immerses the user in a virtual world
, is used to assist people with physical challenges - Answers - understands visual images
Expert systems are used by experts.
True
False - Answers - False
Which of the following is a valid reason why many organizations have established
knowledge management programs?
automatic creation of knowledge is feasible
they want to foster innovation by encouraging the free flow of ideas within the
organization, including its business partners
without them, organizations would lose their business acumen
there is extra budget available - Answers - they want to foster innovation by
encouraging the free flow of ideas within the organization, including its business
partners
In expert system terminology, a knowledge user is defined as _______.
the person or group who uses and benefits from the system
the technical expert who uses the system
the data scientist who uses the system
the domain experts who obtain information from the system - Answers - the person or
group who uses and benefits from the system
The _____ relays the sense of touch in the virtual world.
fingerprint
vibrations
haptic interface
smooth interface - Answers - haptic interface
True
False - Answers - True
Multimedia is text, graphics, video, animation, audio, and other media that can be used
to help an organization efficiently and effectively achieve its goals.
True
False - Answers - True
A __________ is an approach to solving problems based on the theory of evolution.
game of life
Darwinian algorithm
ANSWERS
Many organizations actively attempt to convert tacit knowledge into explicit knowledge.
True
False - Answers - True
Streaming video means to _____.
compress a video file
create video for immediate consumption
play the video while it is being downloaded
transmit a video file via email - Answers - play the video while it is being downloaded
Shadowing is defined as ___________.
a senior employee observing a new employee to monitor performance
a new employee observing a senior employee to learn how the job is done
any employee following another employee to monitor performance
any employee following another employee for any reason - Answers - a new employee
observing a senior employee to learn how the job is done
"Leveraging the expertise of people across the organization" is cited as a benefit of
implementing a knowledge management system. What does that mean?
capturing tacit knowledge
preventing the permanent loss of expertise
enabling employees to share and build on one another's experience and expertise
practicing continuous innovation - Answers - enabling employees to share and build on
one another's experience and expertise
Joint problem solving is a process used to capture tacit knowledge by having a novice
and an expert work side-by-side to solve a problem. With this process, the expert's
approach is slowly revealed to the observant novice.
True
False - Answers - True
A perceptive system _______.
can predict what the user would like to do next
understands visual images
immerses the user in a virtual world
, is used to assist people with physical challenges - Answers - understands visual images
Expert systems are used by experts.
True
False - Answers - False
Which of the following is a valid reason why many organizations have established
knowledge management programs?
automatic creation of knowledge is feasible
they want to foster innovation by encouraging the free flow of ideas within the
organization, including its business partners
without them, organizations would lose their business acumen
there is extra budget available - Answers - they want to foster innovation by
encouraging the free flow of ideas within the organization, including its business
partners
In expert system terminology, a knowledge user is defined as _______.
the person or group who uses and benefits from the system
the technical expert who uses the system
the data scientist who uses the system
the domain experts who obtain information from the system - Answers - the person or
group who uses and benefits from the system
The _____ relays the sense of touch in the virtual world.
fingerprint
vibrations
haptic interface
smooth interface - Answers - haptic interface
True
False - Answers - True
Multimedia is text, graphics, video, animation, audio, and other media that can be used
to help an organization efficiently and effectively achieve its goals.
True
False - Answers - True
A __________ is an approach to solving problems based on the theory of evolution.
game of life
Darwinian algorithm
