TEST BANK for Operations Management, 14th Editio by William Stevenson, Verified Chapters 1 - 19, Complete Newest Version

TEST BANK for Operations Management,
14th Editionby William J Stevenson
Chapters 1 - 19

,Table of Contents
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Chapter 01 Introduction to Operations Management Cha
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pter 02 Competitiveness, Strategy, and ProductivityCha
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pter 03 Forecasting
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Chapter 04 Product and Service Design Ch
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apter 04S Reliability
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Chapter 05 Strategic Capacity Planning forhProducts and Services Ch
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apter 05S Decision Theory
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Chapter 06 Process Selection and Facility Layout
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Chapter 07 Work Design and Measurement Chap
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ter 07S Learning Curves
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Chapter 08 Location Planning and Analysis
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Chapter 08S The Transportation Model Ch
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apter 09 Management of Quality Chapter 1
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0 Quality Control
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Chapter 10S Acceptance Sampling
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Chapter 11 Aggregate Planning and Master Scheduling
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Chapter 12 MRP and ERP
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Chapter 13 Inventory Management Chapte
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r 14 JIT and Lean Operations Chapter 14S
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Maintenance
Chapter 15 Supply Chain Management Cha
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pter 16 Scheduling
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Chapter 17 Project Management
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,Chapter 18 Management of Waiting Lines
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Chapter 19 LinearhProgramming
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Chapter 01 Introduction to Operations Management
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Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling and
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promoting the organization's goods orhservices.
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True False



2. Often, the collective success or failure of companies' operations functions will impact the
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ability of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of the t
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wo types of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in most
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organizations.
True False



5. The greater the degree of customer involvement, the more challenging the design and
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management of operations.
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True False

, 6. Goods producing organizations are not involved in service activities.
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True False



7. Service operations require additional inventory because of the unpredictability of consumer
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demand.
True False



8. The value of outputs is measured by the prices customers are willing to pay for goods or s
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ervices.
True False



9. The use of models will guarantee the best possible decisions.
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True False



10. People who work in the field of operations should have skills that include both knowledge
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and people skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of living.
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True False



12. The operations manager has primary responsibility for making operations system design
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decisions, such as system capacity and location of facilities.
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True False



13. The word "technology" is used only to refer to "information technology".
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True False