VERIFIED SOLUTIONS.
Diversity correct answers Responding to the needs of different cultures and occupational
groups,maximaizing rentention and productivity
Managing Diversity correct answers Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce correct answers Attract highly qualified candidates, retains
develop and advances the best talent in the organization, increases productivity and efficiency,
creates an environment that works for everyone, makes Bureau of Prison and employee of
choice, Support BOP mission statement
3 Diversity influences our impressions correct answers Make observation, Draw conclusion
based on observations, stereotype,meaning you see a person based upon past experiences, values
and attitude
6 strategies for dealing with diversity correct answers Realize the impact of decision and actions,
Examine assumption before actions, Treat people as individuals, Approach diversity as a Win-
Win opportunity, No racial profiling, BOP policy-Non discrimination and standards and of
employee conduct
10 qualities of culturally skilled correctional officers correct answers Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking correct answers Intellectually disciplined process of actively
applying,analyzing, and evaluating information gathered by observation,experience, reflection
7 virtues of critical thinkers correct answers 1. Intellectually honest, well informed, want to get it
right,no code of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the threat level
of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
, Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation correct answers 1. Emotional awareness: knowing internal states, preferences
resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and admits
mistakes, adaptability-smoothly handles multiple demands and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to work
hard ,positive responses to any situation
2 Social Intelligence competencies correct answers 1. Empathy: understand others feelings and
perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command, Collaboration
and Cooperation
objectives of Correctional Supervision correct answers 1. Legal and human control of inmates,
ex. Conducting ,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
4. Motivate inmates to accomplish task
5. Reinforcement of positive changes in inmates
9 Principles of Correctional Supervision correct answers 1. Know your Job
2. Know the limits of your authority