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MKT 100 FINAL EXAM Questions And Answers With Verified Solutions Already Passed 100% Correct!!!

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MKT 100 FINAL EXAM Questions And Answers With Verified Solutions Already Passed 100% Correct!!!

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MKT 100 FINAL EXAM Questions And
Answers With Verified Solutions Already
Passed 100% Correct!!!
Examples of Market Strategies:
 Market Development: This refers to expanding into new markets with
existing products. For example:
o Tim Hortons opening new stores in Mexico is an example of market
development because they are introducing their existing business
model into a new geographic market.
o Ryerson University offering online courses is also market
development as it expands its education offerings to a new customer
segment (online students).
 Diversification: When a company introduces new products into new
markets. For example:
o Nintendo developing a new smartphone is diversification because
they are entering the smartphone market, which is completely
different from their core gaming business.
o TELUS starting its own bank is diversification into a completely
new industry (banking).
 Market Penetration: This strategy focuses on increasing market share with
existing products in existing markets. For example:
o Rogers Wireless offering bigger data plans is market penetration as
they aim to increase their share in the wireless market by improving
existing product offerings.
o Cadbury India pushing chocolates as small gifts targets an existing
market in a new way by focusing on a cultural shift.
 Product Development: When a company develops new products for
existing markets. For example:

, o KFC introducing salads to its menu and Sony producing games
for both Playstation 4 and Nintendo Wii U are both examples of
product development, as they introduce new products to satisfy
existing customer needs.


Marketing Environments & External Influences:
 Economic Impact: The example of Canadians taking fewer extended
vacations due to the recession is an example of the economic environment
affecting consumer behavior. Economic downturns impact consumer
spending habits and preferences.
 Competitors: Tim Hortons and McDonald's running simultaneous
promotions is an example of competition in the marketing
microenvironment. Both brands are trying to attract the same customers
through similar offers.
 External vs. Internal Factors:
o Opportunities and Threats are external factors that could impact a
company, such as changes in market conditions or competition.
o Strengths and Weaknesses are internal factors, like a company’s
resources, capabilities, and limitations.


Consumer Behavior and Adoption:
 Consumer Adoption Groups: These groups show the different stages at
which consumers adopt new products:
o Laggards (e.g., Barry) are the last to adopt a product and typically do
so after widespread adoption.
o Early Adopters (e.g., Andrew) are the trendsetters, often respected
for their knowledge and influence.
o Early Majority (e.g., Arnold) adopts products before the average
person and looks to early adopters for advice.

, Marketing Concepts:
 Positioning: This refers to how a company influences consumers'
perceptions of its product in comparison to competitors. It is about
differentiating the product to appeal to a target market.
 Segmentation: The process of dividing a larger market into smaller groups
based on shared characteristics (e.g., demographics, psychographics).
 Marketing Mix (The 4 P’s):
o Product: What is being sold, including its functionality and
packaging.
o Price: How much customers pay, which can include discounts or
bundling.
o Place: Distribution channels and logistics involved in delivering the
product to customers.
o Promotion: Advertising, public relations, sales promotions, and other
methods to inform customers about the product.


Consumer Needs & Motivation:
 Needs vs. Wants: A need is something essential for survival (e.g., food,
shelter), while a want is a desire for something additional or luxurious (e.g.,
high heels as a psychological need).
 Maslow’s Hierarchy of Needs: This model helps marketers understand
consumer motivations, from physiological needs (basic survival needs) to
self-actualization (fulfillment of personal potential).


Risk Reduction Strategies:
 Companies often use tactics like free trials, endorsements, and seals of
approval to reduce perceived risks and encourage consumers to make a
purchase.


Marketing Channels:

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