a. Provider productivity
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4) Which of the following is an output-related performance measure?
a. Provider productivity
b. Board satisfaction
c. Customer loyalty index
d. Paid nursing hours
, d. In applying the principle of delegation, an executive makes relatively few decisions
personally and frames orders in broad general terms
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5) Which one of the following statements is in accordance with the
principle of delegation:
a. The executive who subscribes to the principle of delegation knows what
he/she wants to accomplish and exercises control over the work schedule
of subordinates
b. An executive explains how he/she wants things done and points out how
the subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates exactly
how and in what sequence things should be done
d. In applying the principle of delegation, an executive makes relatively
few decisions personally and frames orders in broad general terms
a. Balance maintained between service quality and operational efficiency
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7) In the healthcare field, the accountability of management is best
measured by the:
a. Balance maintained between service quality and operational efficiency
b. Results shown on the annual expense and income statement
c. Balance maintained between physician satisfaction and patient needs
d. Degree to which management's needs are met
a. They provide a mechanism for reconciling differing opinions and facilitating
decision making
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Give this one a try later!
4) Which of the following is an output-related performance measure?
a. Provider productivity
b. Board satisfaction
c. Customer loyalty index
d. Paid nursing hours
, d. In applying the principle of delegation, an executive makes relatively few decisions
personally and frames orders in broad general terms
Give this one a try later!
5) Which one of the following statements is in accordance with the
principle of delegation:
a. The executive who subscribes to the principle of delegation knows what
he/she wants to accomplish and exercises control over the work schedule
of subordinates
b. An executive explains how he/she wants things done and points out how
the subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates exactly
how and in what sequence things should be done
d. In applying the principle of delegation, an executive makes relatively
few decisions personally and frames orders in broad general terms
a. Balance maintained between service quality and operational efficiency
Give this one a try later!
7) In the healthcare field, the accountability of management is best
measured by the:
a. Balance maintained between service quality and operational efficiency
b. Results shown on the annual expense and income statement
c. Balance maintained between physician satisfaction and patient needs
d. Degree to which management's needs are met
a. They provide a mechanism for reconciling differing opinions and facilitating
decision making
Give this one a try later!
