D351 EXAMINATION QUESTIONS AND VERIFIED
ANSWERS
What role does the planning function of HR management play within organizations? -
HR planning helps the organization better understand how many and what type of
employees the organization will need in the future.
What role does the staffing function of HR resource management play within organizations? -
To identify a match between a candidates ability and requirements of a job.
What are the types of employee compensation? - Direct compensation and Indirect
compensation.
What is the role of performance appraisals? - To measure and monitor and grade an
employees contribution.
How does HR management enhance performance appraisals? - Many firms use training
and development activities to remain competitive.
HR managements work on improving the workplace environment focuses on what two
environments? - Physical Environment and Psychological Environment.
What must management be aware of in order to maintain effective work relationships? -
Organizations must establish and maintain effective working relationships with
employees.
What impact has globalization had on HR practices? - Organizations develop and
implement HRM policies with international applicability, also making them relevant to
employees from diverse cultures and backgrounds.
What are the four implicit HR objectives? - Improve productivity, improve quality of
work life, ensure legal compliance, ensure ethical behavior
How can HR managers make a significant contribution toward productivity improvements? -
Two areas HR managers can make a significant contribution toward productivity
improvements are work organization and design.
How do organizations improve the quality of work life? How have employees' attitudes
regarding involvement with their work shifted? - By providing opportunities for
employees to realize their aspirations of more autonomy and a chance to make a greater
contribution to the organization. Compared to employees of the past, employees today prefer
a greater level of involvement with their work.
, Why is it important that HR mangers and personnel be familiar with the laws and regulations?
- The many laws and regulations impact nearly all functions and activities involving
HRM, HR managers and personnel must be familiar with regulations affecting hiring and pay
decisions, promotion activities, health and safety considerations, and labor relations.
Define the term "moral philosophy." - the principles, rules, and values that individuals
use in deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? -
creating a positive work environment,
hiring ethical individuals,
providing ethical training,
labeling and modeling ethical behavior,
creating a well-defined code of ethics,
establishing an open-door policy, and
providing an employee assistance program (EAP).
Define the term "business ethics." - the values and principles that are used to evaluate
whether the collective behavior of members of an organization is appropriate.
What are the six major trends have been identified as influencing the work environment? -
increased competition,
the costs and benefits associated with HR utilization,
productivity changes, the increasing pace and complexity of social, cultural, legal,
demographic, and educational changes, the symptoms of dysfunction in the workplace, and
societal trends of the 21st century.
Internal Environment: Define "culture" and identify who shapes an organization's culture. -
Culture represents the organization's value system.Top management's values shape the
organizational culture and strategy.
Internal Environment: Define technology. - Technology generally refers to the
equipment and knowledge used to produce goods and services, and the definition of
technology may vary greatly by industry.
Internal Environment: How does technology influence an organization's structure? - As
technology use has increased, organizational structures have become flatter and flatter. A
"flat" structure is one that has fewer managers or a smaller management hierarchy. With
technology and computers, close supervision of employees is unnecessary.
ANSWERS
What role does the planning function of HR management play within organizations? -
HR planning helps the organization better understand how many and what type of
employees the organization will need in the future.
What role does the staffing function of HR resource management play within organizations? -
To identify a match between a candidates ability and requirements of a job.
What are the types of employee compensation? - Direct compensation and Indirect
compensation.
What is the role of performance appraisals? - To measure and monitor and grade an
employees contribution.
How does HR management enhance performance appraisals? - Many firms use training
and development activities to remain competitive.
HR managements work on improving the workplace environment focuses on what two
environments? - Physical Environment and Psychological Environment.
What must management be aware of in order to maintain effective work relationships? -
Organizations must establish and maintain effective working relationships with
employees.
What impact has globalization had on HR practices? - Organizations develop and
implement HRM policies with international applicability, also making them relevant to
employees from diverse cultures and backgrounds.
What are the four implicit HR objectives? - Improve productivity, improve quality of
work life, ensure legal compliance, ensure ethical behavior
How can HR managers make a significant contribution toward productivity improvements? -
Two areas HR managers can make a significant contribution toward productivity
improvements are work organization and design.
How do organizations improve the quality of work life? How have employees' attitudes
regarding involvement with their work shifted? - By providing opportunities for
employees to realize their aspirations of more autonomy and a chance to make a greater
contribution to the organization. Compared to employees of the past, employees today prefer
a greater level of involvement with their work.
, Why is it important that HR mangers and personnel be familiar with the laws and regulations?
- The many laws and regulations impact nearly all functions and activities involving
HRM, HR managers and personnel must be familiar with regulations affecting hiring and pay
decisions, promotion activities, health and safety considerations, and labor relations.
Define the term "moral philosophy." - the principles, rules, and values that individuals
use in deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? -
creating a positive work environment,
hiring ethical individuals,
providing ethical training,
labeling and modeling ethical behavior,
creating a well-defined code of ethics,
establishing an open-door policy, and
providing an employee assistance program (EAP).
Define the term "business ethics." - the values and principles that are used to evaluate
whether the collective behavior of members of an organization is appropriate.
What are the six major trends have been identified as influencing the work environment? -
increased competition,
the costs and benefits associated with HR utilization,
productivity changes, the increasing pace and complexity of social, cultural, legal,
demographic, and educational changes, the symptoms of dysfunction in the workplace, and
societal trends of the 21st century.
Internal Environment: Define "culture" and identify who shapes an organization's culture. -
Culture represents the organization's value system.Top management's values shape the
organizational culture and strategy.
Internal Environment: Define technology. - Technology generally refers to the
equipment and knowledge used to produce goods and services, and the definition of
technology may vary greatly by industry.
Internal Environment: How does technology influence an organization's structure? - As
technology use has increased, organizational structures have become flatter and flatter. A
"flat" structure is one that has fewer managers or a smaller management hierarchy. With
technology and computers, close supervision of employees is unnecessary.
