• Wrong document? Swap it for free
  • Written by students who passed
  • Immediately available after payment
  • Read online or as PDF
Sell
Where do you study
Your language
Document preview thumbnail
Preview 2 out of 8 pages
Exam (elaborations)

Sales Mastery Test 2 Exam / Questions And Correct Answers 2025 Graded A+.

Document preview thumbnail
Preview 2 out of 8 pages

SALES MASTERY TEST 2 EXAM / QUESTIONS AND CORRECT ANSWERS 2025 GRADED A+.

Content preview

1



SALES MASTERY TEST 2 EXAM / QUESTIONS AND
CORRECT ANSWERS 2025 GRADED A+.
Essay Question: Define an objection and give an example - (answers)Request for
more information

Price is too high, I love our current supplier

Objections define their area of interest and tell you how to sell them; need to ask
my boss



Essay Question: Define a condition and give an example - (answers)A VALID
reason for not moving ahead

"we are bankrupt"



The Champions Creed - (answers)I am not judged by the number of times I fail,
but the number of times I succeed. And the number of times I succeed is in direct
proportion to the number of times I can fail and keep trying.



What is a Tie-Down? - (answers)Question at the end of a statement that confirms
they are moving forward (demands a yes)

Next day shipping is important to you, isn't it?

Quality is important to us all, isn't it?

Ending "wouldn't it?", "shouldn't it?"



What is The Porcupine? - (answers)Answering a question with a question to keep
control and lead them to your next close

, 2




What is an Inverted Tie-Down? - (answers)Putting a tie down in FRONT of the
sentence for more warmth

Isn't it a great product?

Wouldn't it be an advantage if.....



What is an Alternative Choice? - (answers)Asking 2 questions, which answering
one will confirm they are moving ahead

Do you want it in black or white?

Would you rather do it Thursday or Friday?



6 reasons why people buy (need to know 4) - (answers)A need

Fear

Security

Pride of ownership

Keeping up with the Jones'

Self Image

Peer Pressure



What is an Involvement Question? - (answers)"Jump over close"

Question customer must ask themselves after they purchase/made their decision

If you ask before purchasing it confirms they are going ahead

Document information

Uploaded on
February 26, 2025
Number of pages
8
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers
$15.99

Wrong document? Swap it for free Within 14 days of purchase and before downloading, you can choose a different document. You can simply spend the amount again.
Written by students who passed
Immediately available after payment
Read online or as PDF

Seller avatar
TESTHUBB
4.5
(2)
Sold
581
Followers
12
Items
2423
Last sold
1 week ago



Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Working on your references?

Create accurate citations in APA, MLA and Harvard with our free citation generator.

Working on your references?

Frequently asked questions