PHCLE Exam Quizzes with 100%
Correct Solutions
Human Capital - ANSWER The value an employee brings to an organization related
to their knowledge, skills, abilities and expertise.
Three levers of human capital reform - ANSWER boost effectiveness of average
performers, retain and leverage most effective employees, fill open positions
by replacing ineffective employees with high potential employees
Decision making and conflict management - ANSWER Key components of ethical
leadership in education
Conflict Management Styles - ANSWER avoiding, obliging, compromising, dominating,
integrating
ESSA requirements - ANSWER Standards, assessments, accountability,
school improvement
Adverse impact - ANSWER unintentional discrimination that occurs when members of
a particular race, sex, or ethnic group are unintentionally harmed or disadvantaged
because they are hired, promoted, or trained (or any other employment decision) at
substantially lower rates than others
Disparate treatment - ANSWER results when employees from protected groups
are intentionally treated differently
Rule of thumb for adverse impact - ANSWER 4/5ths rule
,functional organizational structure - ANSWER work is arranged within main
business functions such as production, operations, marketing, and human resources
Divisional Organizational Structure - ANSWER structure in which a set of relatively
autonomous units, or divisions, are governed by a central corporate office but
where each operating division has its own functional specialists who provide
products or services different from those of other divisions
decentralized decision making - ANSWER lower-level managers are empowered to
make important decisions
centralized decision making - ANSWER occurs when key decisions are made by top
management
matrix organizational structure - ANSWER an organization combines functional
and divisional chains of command in a grid so that there are two command
structures-vertical and horizontal
Resoures - ANSWER finite assets of an organization
Capital - ANSWER infinite assets of organization
Truth vs. Loyalty - ANSWER Ethical dilemma where Honesty competes
with commitment, responsibility, or promise-keeping
Individual vs. Community - ANSWER Ethical dilemma involving compromising the
rights of an individual for the good of the community
, short term vs long term - ANSWER Ethical dilemma that considers which solution is
best in the present vs the future
Justice vs. Mercy - ANSWER Ethical dilemma involving excusing a person's behavior due
to extenuating circumstances or convicting to teach a lesson
Ends-based thinking - ANSWER Considering moral dilemmas in terms of the
greatest good for the greatest number
Rule-based thinking - ANSWER Characterized as "following the highest principle or
duty", determined by the kinds of standards everyone should uphold all the time,
whatever the situation.
Care-based thinking - ANSWER do what you want others to do to you
Conflict resolution styles - ANSWER dominating, obliging, avoiding,
compromising, integrating
dominating style - ANSWER conflict resolution style showing a higher regard for one's
own interests than those of the other
obliging style - ANSWER conflict resolution style showing little concern for self-interest
and greater concern for the interests of others
avoiding style - ANSWER conflict resolution style showing low concern for the self
and for another
compromising style - ANSWER a conflict resolution style that reflects a
moderate concern for both your goals and the other person's goals
Correct Solutions
Human Capital - ANSWER The value an employee brings to an organization related
to their knowledge, skills, abilities and expertise.
Three levers of human capital reform - ANSWER boost effectiveness of average
performers, retain and leverage most effective employees, fill open positions
by replacing ineffective employees with high potential employees
Decision making and conflict management - ANSWER Key components of ethical
leadership in education
Conflict Management Styles - ANSWER avoiding, obliging, compromising, dominating,
integrating
ESSA requirements - ANSWER Standards, assessments, accountability,
school improvement
Adverse impact - ANSWER unintentional discrimination that occurs when members of
a particular race, sex, or ethnic group are unintentionally harmed or disadvantaged
because they are hired, promoted, or trained (or any other employment decision) at
substantially lower rates than others
Disparate treatment - ANSWER results when employees from protected groups
are intentionally treated differently
Rule of thumb for adverse impact - ANSWER 4/5ths rule
,functional organizational structure - ANSWER work is arranged within main
business functions such as production, operations, marketing, and human resources
Divisional Organizational Structure - ANSWER structure in which a set of relatively
autonomous units, or divisions, are governed by a central corporate office but
where each operating division has its own functional specialists who provide
products or services different from those of other divisions
decentralized decision making - ANSWER lower-level managers are empowered to
make important decisions
centralized decision making - ANSWER occurs when key decisions are made by top
management
matrix organizational structure - ANSWER an organization combines functional
and divisional chains of command in a grid so that there are two command
structures-vertical and horizontal
Resoures - ANSWER finite assets of an organization
Capital - ANSWER infinite assets of organization
Truth vs. Loyalty - ANSWER Ethical dilemma where Honesty competes
with commitment, responsibility, or promise-keeping
Individual vs. Community - ANSWER Ethical dilemma involving compromising the
rights of an individual for the good of the community
, short term vs long term - ANSWER Ethical dilemma that considers which solution is
best in the present vs the future
Justice vs. Mercy - ANSWER Ethical dilemma involving excusing a person's behavior due
to extenuating circumstances or convicting to teach a lesson
Ends-based thinking - ANSWER Considering moral dilemmas in terms of the
greatest good for the greatest number
Rule-based thinking - ANSWER Characterized as "following the highest principle or
duty", determined by the kinds of standards everyone should uphold all the time,
whatever the situation.
Care-based thinking - ANSWER do what you want others to do to you
Conflict resolution styles - ANSWER dominating, obliging, avoiding,
compromising, integrating
dominating style - ANSWER conflict resolution style showing a higher regard for one's
own interests than those of the other
obliging style - ANSWER conflict resolution style showing little concern for self-interest
and greater concern for the interests of others
avoiding style - ANSWER conflict resolution style showing low concern for the self
and for another
compromising style - ANSWER a conflict resolution style that reflects a
moderate concern for both your goals and the other person's goals
