QUESTIONS WITH ANSWERS 2025/2026 GRADED A+
describe what Florida law says about the use of force - Florida law in general allows
anyone to use reasonable and necessary force to protect their life or lives of other
When might disciplinary action be taken on staff? - DId not exhaust all verbals before
physical intervention
used inappropriate/ unnecessary force
used force as punishment
when must an incident report be written? - countermover
takedown
control technique
mechanical restriants
What are the three types of PAR interventions? - Verbal
Physical
Mechanical
What are the three PAR verbal Interventions? - Dialogue: conversation/ two-way
nonemotional commmunication
Guidance: allow the youth to make the right decision and chose appropriate behavior.
Command: in a formal tone have youth do something or refrain from doing something
what are the risk involved in using physical de-escalation - damage to property
injury to youth/staff
injury to reputation/ trust
what are the risk involved in using verbal de-escalation - insulting, offensive,
confrontational
what are the four objective to de-escalation? - 1. discourage poor behavior
2. reduce stress
3. preserve a safe environment
4. maintain/ build appropiate relationship
what is the definition of de-escalation? - the reduction in the intensity of a conflict
What are some PAR verbal techniques? - Confronting
Prompting
Probing
Paraphrasing
IMessage
Reflective Listening
Conflict Resolution
, What is confronting? What are the four steps to confronting? - 1. Identify the
unacceptable behavior in clear behavioral terms.
2. Firmly state the specific instruction
3. remain calm and focused on the issue
4. State the consequences of behavior
5. Natural and Applied consequences
What is prompting? - A reminder/ A nudge in the right direction
What is probing? - seeking additional information ( to better understand the youth)
What is Paraphrasing? - repeating back what the youth has said but in your own words
What is an "I" message? What are the three parts to an "I" message? - 1. state the
feeling
2. state the behavior
3. state the effect
4. non blaming format/ taking ownership for the feeling
What is reflective listening? - repeating what the youth has said but in your own words
and the associated feelings
What are the seven guidelines to using reflective listening? - 1. use open nonverbal
behaviors
2. observe the youths nonverbal behaviors
3. reflect the feelings and statements
4. indicate you accept the youths feelings
5. avoid minimizing feelings
6. don't show shock, disapproval, embarrassment
7. Don't make promises
What are the three approaches that can be used in conflict resoultion? - 1. Observer-
stand close by youth know your there. Allow the youth to work through it
2. Judge- Least amount of time available/ make decision on ending the conflict
3. Teacher- Most time consuming / everyone is happy about the outcome and the
process to achieve
What are the seven types of non-verbal communication? - 1. Body Language- open/
closed/ crossing arms/ tapping fingers
2. Positioning- where you are in reference to youth/ side, behind, off centered
3. Height- standing above eye level
4. Facial Expression- Most Important frowning, staring, glaring, smile
5. Personal Space- too close for comfort or too far for concern
6. use of voice- loud/soft/annoyance/sarcasm
7. Posture- defensive/ attitude/ lazy