Indiana Navigator Exam with correct
Answers
Informed Consent - Correct Answers -Ensuring the consumer is informed of what to
expect of the process prior to addressing questions of need.
Cultural Competence - Correct Answers -Helping the consumer to understand his or her
health coverage options in a culturally sensitive way. The PPACA requires that Federal
navigators must develop and maintain general knowledge about racial, ethnic, and
cultural groups in the given service area.
Access to Records - Correct Answers -Indiana Navigators should only access records
at the request or permission of the consumer.
Ethics - Correct Answers -A system of moral principles
Confidentiality - Correct Answers -The Indiana Navigator should not ask the consumer
any questions that are not vital to addressing the individual's needs, and the Indiana
Navigator should keep all shared information confidential.
Professional Conduct - Correct Answers -Acting in a professional, appropriate way.
Deductibles - Correct Answers -Deductibles are a base amount that the member pays
for services prior to their health insurance paying for coverage. Deductibles are cost-
sharing that occurs on an annual basis, and every plan year the enrollees deductible will
be reset.
Coinsurance - Correct Answers -Coinsurance refers to a percent of the cost of the
service the health care provider will expect to have paid at the time of the visit.
Copayments or Copays - Correct Answers -Copayments or copays refer to a specific
dollar amount that an individual will pay for a particular service, regardless of the total
cost of the service accessed.
Conflict of Interest - Correct Answers -Disclosing any condition - potential or actual -
that could interfere with an Indiana Navigator's ability to provide impartial information.
Vulnerable and Underserved - Correct Answers -Individuals may be considered
vulnerable and underserved by virtue of their age, race or ethnicity, language, gender,
socio-economic status, language, geographic location, or other factors that have
historically limited or currently restrict individual ability to access health care.
Answers
Informed Consent - Correct Answers -Ensuring the consumer is informed of what to
expect of the process prior to addressing questions of need.
Cultural Competence - Correct Answers -Helping the consumer to understand his or her
health coverage options in a culturally sensitive way. The PPACA requires that Federal
navigators must develop and maintain general knowledge about racial, ethnic, and
cultural groups in the given service area.
Access to Records - Correct Answers -Indiana Navigators should only access records
at the request or permission of the consumer.
Ethics - Correct Answers -A system of moral principles
Confidentiality - Correct Answers -The Indiana Navigator should not ask the consumer
any questions that are not vital to addressing the individual's needs, and the Indiana
Navigator should keep all shared information confidential.
Professional Conduct - Correct Answers -Acting in a professional, appropriate way.
Deductibles - Correct Answers -Deductibles are a base amount that the member pays
for services prior to their health insurance paying for coverage. Deductibles are cost-
sharing that occurs on an annual basis, and every plan year the enrollees deductible will
be reset.
Coinsurance - Correct Answers -Coinsurance refers to a percent of the cost of the
service the health care provider will expect to have paid at the time of the visit.
Copayments or Copays - Correct Answers -Copayments or copays refer to a specific
dollar amount that an individual will pay for a particular service, regardless of the total
cost of the service accessed.
Conflict of Interest - Correct Answers -Disclosing any condition - potential or actual -
that could interfere with an Indiana Navigator's ability to provide impartial information.
Vulnerable and Underserved - Correct Answers -Individuals may be considered
vulnerable and underserved by virtue of their age, race or ethnicity, language, gender,
socio-economic status, language, geographic location, or other factors that have
historically limited or currently restrict individual ability to access health care.
