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Project Manager Powers (ERFCR) - correct answer Every Raccoon Festers
Cold Roars
Expert: The authority of the project manager comes from experience with the
technology the project focuses on.
Reward: The project manager has the authority to reward the project team.
Formal: The project manager has been assigned by senior management and
is in charge of the project. Also known as positional power.
Coercive: The project manager has the authority to discipline the project team
members. This is also known as "penalty power."
Referent: The project team personally knows the project manager. Referent
can also mean the project manager refers to the person who assigned him the
position.
PMI HR: role - correct answer This person is accountable by the title they
possess (network engineer, business analyst).
PMI HR: responsibility - correct answer The owner of the assigned work is
accountable for the work.
PMI HR: authority - correct answer Based on organizational structure;
autonomy to make decisions, approvals, and manage resources.
, Types of conflict management - correct answer Problem solving: Both parties
work together for the good of the project in a spirit of problem solving. Also
known as confronting. This is a *win-win* solution.
Compromising: Both parties give up something, often in a heated scenario.
This is a *lose-lose* solution.
Forcing: One party quickly forces their solution over another. Often done by
seniority. This is a *win-lose* solution.
Withdrawal (also known as avoidance): One party leaves the discussion. This
is a *yield-lose* solution.
Smoothing: The differences of the problem are downplayed. This is a delay
and is a *lose-lose* solution.
Stakeholder analysis - correct answer This is a three-step process of
identifying the project stakeholders early in the project, identify the
impact/support of each stakeholder, and then plan how to influence
stakeholders to act in given situations.
Stakeholder classification models - correct answer These are grids to plot out
stakeholder power, influence, and interest in the project. Here are four
common models:
Power/interest grid - how much power/interest do the stakeholders have?
Power/influence grid - how much power/influence do the stakeholders have?