WGU C954 Pre-Assessment: Information
Technology Management Questions with Verified
Solutions
Which data set consumes disk space equal to the change in the data since it was last
captured?
Big
Static
Dynamic
Snapshot
Snapshot
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
Instant messaging
Email
Spreadsheet
Word processor
Instant messaging
An organization wants to calculate its sales by region.
Which type of software will serve this need?
Human resources management (HRM)
Inventory management
,Customer relationship management (CRM)
Personnel management
Customer relationship management (CRM)
Which component functions as a computer's working memory?
Random access memory (RAM)
Central processing unit (CPU)
Read-only memory (ROM)
Solid state drive (SSD)
Random access memory (RAM)
What is a secondary storage medium?
Random access memory
Magnetic tape
Read-only memory
Cache
Magnetic tape
Which type of network should a company use if they want to connect a group of computers in
an office building?
PAN
MAN
WAN
LAN
LAN
, Which network topology uses a central hub to which all devices on the network are
connected?
Bus
Wireless
Hybrid
Star
Star
Which multiuser operating system originated at AT&T's Bell Laboratories?
Android
OS X
Linux
Unix
Unix
Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those
of the IT provider?
Service design (SD)
Service operation (SO)
Service transition (ST)
Service strategy (SS)
Service strategy (SS)
Why was ITIL developed?
As a global oversight committee for the IT industry
As an assessment tool to be used globally in the IT industry
Technology Management Questions with Verified
Solutions
Which data set consumes disk space equal to the change in the data since it was last
captured?
Big
Static
Dynamic
Snapshot
Snapshot
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
Instant messaging
Spreadsheet
Word processor
Instant messaging
An organization wants to calculate its sales by region.
Which type of software will serve this need?
Human resources management (HRM)
Inventory management
,Customer relationship management (CRM)
Personnel management
Customer relationship management (CRM)
Which component functions as a computer's working memory?
Random access memory (RAM)
Central processing unit (CPU)
Read-only memory (ROM)
Solid state drive (SSD)
Random access memory (RAM)
What is a secondary storage medium?
Random access memory
Magnetic tape
Read-only memory
Cache
Magnetic tape
Which type of network should a company use if they want to connect a group of computers in
an office building?
PAN
MAN
WAN
LAN
LAN
, Which network topology uses a central hub to which all devices on the network are
connected?
Bus
Wireless
Hybrid
Star
Star
Which multiuser operating system originated at AT&T's Bell Laboratories?
Android
OS X
Linux
Unix
Unix
Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those
of the IT provider?
Service design (SD)
Service operation (SO)
Service transition (ST)
Service strategy (SS)
Service strategy (SS)
Why was ITIL developed?
As a global oversight committee for the IT industry
As an assessment tool to be used globally in the IT industry
