C954 MS-ITM Information Technology
Management – PQGC | Questions with Verified
Solutions
Which data set consumes disk space equal to the change in the data since it was last
captured?
Snapshot
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
Instant messaging service
An organization wants to calculate their sales by region. Which type of software will serve
this need?
Spreadsheet
Which component functions as a computer's working memory?
Random access memory (RAM)
What is an example of a secondary storage medium?
Magnetic tape
Which type of network should a company use to connect a group of computers in an office
building?
LAN (Local Area Network)
Which network topology uses a central hub to which all devices on the network are
connected?
Star
Which multiuser operating system originated at AT&T's Bell Laboratories?
, Unix
Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those
of the IT provider?
Service Strategy (SS)
Why was ITIL developed?
As a guide to be used globally in the IT Industry
Which two subcategories are found within the Service Strategy stages of ITIL?
Demand Management and Financial Management
Which IT ethics policy protects a company by outlining the corporate guidelines or principles
governing online communications?
Social media
What is an example of a best practice in an ethical IT use policy?
Train employees in compliance
Which IT ethical policy is violated when an employee shares information with non-employees
about an impending release of a new software application?
Intellectual property protection
Which IT ethics policy requires a user to agree to follow requirements for corporate email
use, information systems, and the internet?
Acceptable use
Which IT ethics policy provides guidance to employees about posting information regarding
the organization on websites?
Social media
Which sustainability concern is addressed by upcycling?
Management – PQGC | Questions with Verified
Solutions
Which data set consumes disk space equal to the change in the data since it was last
captured?
Snapshot
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?
Instant messaging service
An organization wants to calculate their sales by region. Which type of software will serve
this need?
Spreadsheet
Which component functions as a computer's working memory?
Random access memory (RAM)
What is an example of a secondary storage medium?
Magnetic tape
Which type of network should a company use to connect a group of computers in an office
building?
LAN (Local Area Network)
Which network topology uses a central hub to which all devices on the network are
connected?
Star
Which multiuser operating system originated at AT&T's Bell Laboratories?
, Unix
Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those
of the IT provider?
Service Strategy (SS)
Why was ITIL developed?
As a guide to be used globally in the IT Industry
Which two subcategories are found within the Service Strategy stages of ITIL?
Demand Management and Financial Management
Which IT ethics policy protects a company by outlining the corporate guidelines or principles
governing online communications?
Social media
What is an example of a best practice in an ethical IT use policy?
Train employees in compliance
Which IT ethical policy is violated when an employee shares information with non-employees
about an impending release of a new software application?
Intellectual property protection
Which IT ethics policy requires a user to agree to follow requirements for corporate email
use, information systems, and the internet?
Acceptable use
Which IT ethics policy provides guidance to employees about posting information regarding
the organization on websites?
Social media
Which sustainability concern is addressed by upcycling?
