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Exam (elaborations)

HCAD 301 Final Exam Practice Questions and Answers

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Prepare for the HCAD 301 Final Exam with comprehensive practice questions and answers covering healthcare administration, leadership, healthcare systems, finance, policy, ethics, quality improvement, strategic planning, organizational behavior, and health services management. Ideal for final exam review and course success.

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Institution
HCAD 301
Course
HCAD 301

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HCAD 301 Final Exam
Practice Questions and
Answers




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HCAD 301 Final
Study online at https://quizlet.com/_7q8ysq

1. This is the tool to use when analyzing the structural, Donabedian model
process-based, and outcome driven factors of a health
care site, which can be used to improve quality within
health care settings

2. The spath definition of the quality improvement measurement - assess-
process/cycle includes which of the following compo- ment - improvement
nents?

3. which of the following are examples of metrics used in all of the above
evaluating quality?

4. Primarily, who among the following options defines Customers/consumers
what quality is?

5. Initiatives such as the _______ specifically focus on cer- Pay for performance pro-
tain quality measures (survey citations, quality indica- grams
tors, staff turnover) to link reimbursement for care to
certain indicators of quality care in nursing homes

6. Which of the following is not one of the 6 components concerns of efficiency in
of the institute of medicine quality of care criteria? delivering care are not
considered relevant.

7. Which of the following quality improvement method- LEAN/six sigma
ologies focuses on doing more with less, focuses on
customer value , and reduces waste as much as possi-
ble

8. What should drive our decision making to implement Data, data, and more data
successful, sustainable, and practical quality improve-
ment measures


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HCAD 301 Final
Study online at https://quizlet.com/_7q8ysq

9. What does PDCA stand for? Plan, Do, Check, Act

10. What is the concept of quality assurance most associ- monitoring
ated with

11. Process variation that is naturally occurring and is common cause
from non-random events.

12. In notions of process improvement, when something false
goes wrong or performance is not at an acceptable
standard, the problem is often with the people in-
volved in the process, not the process itself

13. This measure evaluates activities during the delivery process (leading)
of care or services and is also known as an __________
indicator

14. Which of the following is not part of the Juran Trilogy quality measurement
for quality?

15. Pareto diagrams are a combination of what two data bar graphs and line
display options? graphs

16. The two main types of tools used in statistical process control charts and line
control (SPC) are; graphs

17. Who is credited with creating the notion of 'quality Ishikawa
circles' where the frontline/direct care staff are directly
involved in quality improvement efforts?

18. Accreditation for health care organizations is a manda- false
tory process to more fully ensure quality of care for
residents or patients


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Institution
HCAD 301
Course
HCAD 301

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