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HCAD 301 Final Exam
Practice Questions and
Answers
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HCAD 301 Final
Study online at https://quizlet.com/_7q8ysq
1. This is the tool to use when analyzing the structural, Donabedian model
process-based, and outcome driven factors of a health
care site, which can be used to improve quality within
health care settings
2. The spath definition of the quality improvement measurement - assess-
process/cycle includes which of the following compo- ment - improvement
nents?
3. which of the following are examples of metrics used in all of the above
evaluating quality?
4. Primarily, who among the following options defines Customers/consumers
what quality is?
5. Initiatives such as the _______ specifically focus on cer- Pay for performance pro-
tain quality measures (survey citations, quality indica- grams
tors, staff turnover) to link reimbursement for care to
certain indicators of quality care in nursing homes
6. Which of the following is not one of the 6 components concerns of efficiency in
of the institute of medicine quality of care criteria? delivering care are not
considered relevant.
7. Which of the following quality improvement method- LEAN/six sigma
ologies focuses on doing more with less, focuses on
customer value , and reduces waste as much as possi-
ble
8. What should drive our decision making to implement Data, data, and more data
successful, sustainable, and practical quality improve-
ment measures
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HCAD 301 Final
Study online at https://quizlet.com/_7q8ysq
9. What does PDCA stand for? Plan, Do, Check, Act
10. What is the concept of quality assurance most associ- monitoring
ated with
11. Process variation that is naturally occurring and is common cause
from non-random events.
12. In notions of process improvement, when something false
goes wrong or performance is not at an acceptable
standard, the problem is often with the people in-
volved in the process, not the process itself
13. This measure evaluates activities during the delivery process (leading)
of care or services and is also known as an __________
indicator
14. Which of the following is not part of the Juran Trilogy quality measurement
for quality?
15. Pareto diagrams are a combination of what two data bar graphs and line
display options? graphs
16. The two main types of tools used in statistical process control charts and line
control (SPC) are; graphs
17. Who is credited with creating the notion of 'quality Ishikawa
circles' where the frontline/direct care staff are directly
involved in quality improvement efforts?
18. Accreditation for health care organizations is a manda- false
tory process to more fully ensure quality of care for
residents or patients
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