ATT Training Test Questions and
Answers
exclusive distribution model - Answer-EDM
EDM - Answer-where AT&T is the exclusive postpaid carrier inside the retail location
Benefits of EDM - Answer-every customer in the location is a potential AT&T customer
Access to AT&T's nationwide inventory
Quick & easy order entry with SARA plus
dropship, 1-3 day shipping Monday-Saturday
Sara plus - Answer-the system we use to process our orders, helps with fraud/scams, how we deliver
info to the customers
the tablet-based Sales and Reporting Application AT&T uses to process customer orders. Focuses on
creating an effortless sales experience for sellers and customers (the POS)
transaction types, retail promotions - Answer-port, non-port, upgrade
Answers
exclusive distribution model - Answer-EDM
EDM - Answer-where AT&T is the exclusive postpaid carrier inside the retail location
Benefits of EDM - Answer-every customer in the location is a potential AT&T customer
Access to AT&T's nationwide inventory
Quick & easy order entry with SARA plus
dropship, 1-3 day shipping Monday-Saturday
Sara plus - Answer-the system we use to process our orders, helps with fraud/scams, how we deliver
info to the customers
the tablet-based Sales and Reporting Application AT&T uses to process customer orders. Focuses on
creating an effortless sales experience for sellers and customers (the POS)
transaction types, retail promotions - Answer-port, non-port, upgrade