©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 10:46PM. A+
Taco Bell Exam Questions And Answers|
Already Graded A+| Latest Update.
Who opened the first Taco Bell in Downy, CA in 1962? - Answer✔Glen Bell
Taco Bell encourages guests and TMs alike to "Think Outside the what?" - Answer✔The Bun.
How does Taco Bell define "Bold Choice"? - Answer✔Charismatic, passionate, and creative.
True or False: taco Bell was the first to introduce free drink refills? - Answer✔True.
Can you recall how many guests Taco Bell serves each week? - Answer✔Over 35 million guests
per week.
Nothing is more important to a Customer Maniac than what? - Answer✔The guest.
What are the two things we want to provide every Taco Bell guest? - Answer✔Great food and
great service.
What are the two types of Customer Maniacs at Taco Bell? - Answer✔Food Champions and
Service Champions.
Food Champions become an expert at what? - Answer✔Serving great food.
Service Champions become an expert at what? - Answer✔Providing great service.
Service Champions identify and respond to what? - Answer✔Each guest's unique needs.
What does the term High Energy Level mean at Taco Bell? - Answer✔Smiles, makes eye
contact, gives 100%, seeks to help.
What does the term Positive Attitude mean at Taco Bell? - Answer✔Upbeat, has a Yes-attitude
and takes accountability.
What does the term Sense of Urgency mean at Taco Bell? - Answer✔Responds quickly, makes it
right the first time.
What do we want to provide with a Yes-attitude, 100% of the time? - Answer✔100% CHAMPS.
1
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 10:46PM. A+
What does CHAMPS stand for? - Answer✔Cleanliness, Hospitality, Accuracy, Maintenance,
Product Quality, and Speed With Service.
What do we call our principles for working as a team? - Answer✔The "How We Work Together"
principles.
What are two of our HWWT principles? Briefly describe. - Answer✔Customer Mania, Belief in
People, Recognition, Coaching & Support.
If a guest points out that we failed to meet their needs, we follow what? - Answer✔First,
believe the guest is right 100% of the time, then follow LAST.
LAST means what? - Answer✔Listen, Apologize, Satisfy, Thank.
How can we use CHAMPS to prevent having to use LAST in the first place? - Answer✔Provide
"100% CHAMPS with a Yes-attitude, 100% of the time!"
What do you do if you get hurt? - Answer✔Report the injury to the MIC right away.
When mopping the floor, what should you do first? - Answer✔Post a "Caution-Wet Floor" sign.
When should you use a back support belt? - Answer✔Storing deliveries or lifting over 20 lbs.
Who must follow Taco Bell's "Zero Tolerance" Policy against harassment? - Answer✔All
employees of Taco Bell.
In the event of a robbery, what is the most important thing to do? - Answer✔Do as asked and
remain calm. Don't be a hero.
What is the "Back Door" Policy when dark? - Answer✔Do not unlock or open the back door
while it is dark for any reason.
What door do you use when arriving or leaving the restaurant? - Answer✔Dining room door;
never use the back door.
Describe what to do if there is a fire. - Answer✔Tell the MIC right away. Exit the building and go
to a safe place. Call the Fire Department.
How far must items be kept from the water heater and electrical box? - Answer✔3 feet.
where can you find the types of chemicals used in the restaurant? - Answer✔The Hazard
Communication Manual (Yellow MSDS book).
What number do you dial for emergency help or in case of fire? - Answer✔911.
What is the most important prevention for cross-contamination? - Answer✔Washing and
sanitizing hands correctly.
2
Taco Bell Exam Questions And Answers|
Already Graded A+| Latest Update.
Who opened the first Taco Bell in Downy, CA in 1962? - Answer✔Glen Bell
Taco Bell encourages guests and TMs alike to "Think Outside the what?" - Answer✔The Bun.
How does Taco Bell define "Bold Choice"? - Answer✔Charismatic, passionate, and creative.
True or False: taco Bell was the first to introduce free drink refills? - Answer✔True.
Can you recall how many guests Taco Bell serves each week? - Answer✔Over 35 million guests
per week.
Nothing is more important to a Customer Maniac than what? - Answer✔The guest.
What are the two things we want to provide every Taco Bell guest? - Answer✔Great food and
great service.
What are the two types of Customer Maniacs at Taco Bell? - Answer✔Food Champions and
Service Champions.
Food Champions become an expert at what? - Answer✔Serving great food.
Service Champions become an expert at what? - Answer✔Providing great service.
Service Champions identify and respond to what? - Answer✔Each guest's unique needs.
What does the term High Energy Level mean at Taco Bell? - Answer✔Smiles, makes eye
contact, gives 100%, seeks to help.
What does the term Positive Attitude mean at Taco Bell? - Answer✔Upbeat, has a Yes-attitude
and takes accountability.
What does the term Sense of Urgency mean at Taco Bell? - Answer✔Responds quickly, makes it
right the first time.
What do we want to provide with a Yes-attitude, 100% of the time? - Answer✔100% CHAMPS.
1
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED 10:46PM. A+
What does CHAMPS stand for? - Answer✔Cleanliness, Hospitality, Accuracy, Maintenance,
Product Quality, and Speed With Service.
What do we call our principles for working as a team? - Answer✔The "How We Work Together"
principles.
What are two of our HWWT principles? Briefly describe. - Answer✔Customer Mania, Belief in
People, Recognition, Coaching & Support.
If a guest points out that we failed to meet their needs, we follow what? - Answer✔First,
believe the guest is right 100% of the time, then follow LAST.
LAST means what? - Answer✔Listen, Apologize, Satisfy, Thank.
How can we use CHAMPS to prevent having to use LAST in the first place? - Answer✔Provide
"100% CHAMPS with a Yes-attitude, 100% of the time!"
What do you do if you get hurt? - Answer✔Report the injury to the MIC right away.
When mopping the floor, what should you do first? - Answer✔Post a "Caution-Wet Floor" sign.
When should you use a back support belt? - Answer✔Storing deliveries or lifting over 20 lbs.
Who must follow Taco Bell's "Zero Tolerance" Policy against harassment? - Answer✔All
employees of Taco Bell.
In the event of a robbery, what is the most important thing to do? - Answer✔Do as asked and
remain calm. Don't be a hero.
What is the "Back Door" Policy when dark? - Answer✔Do not unlock or open the back door
while it is dark for any reason.
What door do you use when arriving or leaving the restaurant? - Answer✔Dining room door;
never use the back door.
Describe what to do if there is a fire. - Answer✔Tell the MIC right away. Exit the building and go
to a safe place. Call the Fire Department.
How far must items be kept from the water heater and electrical box? - Answer✔3 feet.
where can you find the types of chemicals used in the restaurant? - Answer✔The Hazard
Communication Manual (Yellow MSDS book).
What number do you dial for emergency help or in case of fire? - Answer✔911.
What is the most important prevention for cross-contamination? - Answer✔Washing and
sanitizing hands correctly.
2
