The caller is trapped in a building fire. You are providing instructions from Panel 2b on Protocol
B: Building Evacuation and Health/Life Safety. The caller responds that there are no exterior
windows (that lead to the outside) in the room. What is the next PAI you should provide?
ANSWER "Hold your hand against any interior wall that leads to another room."
Upon recognizing a fireground communication breakdown, the EFD should:
ANSWER intervene to ensure the correct message is received.
The caller reports a strong fuel smell inside a local grocery store, but that she does not see a
spill. After completing Key Questioning and initiating dispatch, which set of PDIs would be
most appropriate to provide?
ANSWER a, c, d, e, and g
The caller reports that a carbon monoxide alarm is going off at an INDUSTRIAL building where
he works. He later reports that no one is sick. What is the most appropriate Determinant Code?
ANSWER 52-C-3C
An incident involving a person needing rescue and emergency medical treatment is a fire
incident until the person has been rescued.
ANSWER true
What is the most appropriate Chief Complaint Protocol to use when a caller reports that a
small mudslide has just occurred in his urban subdivision?
ANSWER Protocol 72: Water/Ice/Mud Rescue
The caller reports that a factory worker's whole arm is currently trapped in a conveyer belt
system. No hazardous materials are involved. What is the most appropriate Determinant
Code?
, ANSWER 58-D-1
A case should be coded as a REPORTED BUILDING/STRUCTURE FIRE when, during Case
Entry, the caller spontaneously reports:
ANSWER visible flames, smoke, or fire in or coming from a building or structure.
Select the best definition for "repetitive persistence" from the following list.
ANSWER a calming technique in which the call taker repeats a phrase verbatim using a firm
but caring tone. The phrase should include both an action and a reason for the action.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller
who is trapped two stories up do after breaking a window and clearing out the glass?
ANSWER Exit the window by going out feet first and then hanging down as far as s/he can
before letting go.
What is most appropriate Chief Complaint Protocol to use when the caller reports a vehicle fire
that is the result of a motor vehicle collision?
ANSWER 77: Motor Vehicle Collision
The International Academy of Emergency Fire Dispatch considers the first Incident
Commander to be:
ANSWER the EFD handling the call.
A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to explode in
less than 30 minutes, but the caller will give you no more information. What is the most
appropriate Determinant Code?
ANSWER 76-C-1H
What is the most appropriate Chief Complaint Protocol to use when the caller reports that he
smells an odor of gasoline outside near the airport?