HCA101 Final MC &
Matching questions
with expert verified
solutions(graded A+)
Many elements influence the misunderstanding of communication,
select the one that is not an element of misunderstanding - answer
paraphrasing
Communication involves - answer the exchange of information
An observation that can be seen is a - answer sign
Effective communication involves a message, a sender, and a -
answer receiver
The ability to put yourself in another persons place is called -
answer empathy
What is an important characteristic that a nursing assistant brings
to the job in regards to communication - answer overall
professionalism
Which of the following is not a rule of communication - answer give
a very detailed and lengthy explanation
Using spoken language is an example of - answer verbal
communication
, Body language is an example of - answer non verbal communication
Happiness, anger, sadness can be conveyed through - answer tone
and volume
When communicating one should avoid - answer using words with
double meanings
What is a barrier to communication? - answer A and C
If the HCA is uncertain about the feelings or thoughts of clients they
can clarify by - answer rewording clients statement into questions
When speaking with an angry client the HCA should not - answer
yell loudly
Conflict occurs when - answer both parties involved need each other
If a hearing impaired client has not understood what you have said -
answer rephrase what you have said
The HCA can communicate with confused more effective if - answer
uses plenty of nonverbal cues
When communicating with confused clients it is best to - answer
give them time to respond to any questions
Touch should be all of the following except - answer hurried
Matching questions
with expert verified
solutions(graded A+)
Many elements influence the misunderstanding of communication,
select the one that is not an element of misunderstanding - answer
paraphrasing
Communication involves - answer the exchange of information
An observation that can be seen is a - answer sign
Effective communication involves a message, a sender, and a -
answer receiver
The ability to put yourself in another persons place is called -
answer empathy
What is an important characteristic that a nursing assistant brings
to the job in regards to communication - answer overall
professionalism
Which of the following is not a rule of communication - answer give
a very detailed and lengthy explanation
Using spoken language is an example of - answer verbal
communication
, Body language is an example of - answer non verbal communication
Happiness, anger, sadness can be conveyed through - answer tone
and volume
When communicating one should avoid - answer using words with
double meanings
What is a barrier to communication? - answer A and C
If the HCA is uncertain about the feelings or thoughts of clients they
can clarify by - answer rewording clients statement into questions
When speaking with an angry client the HCA should not - answer
yell loudly
Conflict occurs when - answer both parties involved need each other
If a hearing impaired client has not understood what you have said -
answer rephrase what you have said
The HCA can communicate with confused more effective if - answer
uses plenty of nonverbal cues
When communicating with confused clients it is best to - answer
give them time to respond to any questions
Touch should be all of the following except - answer hurried
