HRTM 110 Mod 5 Quiz and answers
100% correct
Discuss the Food and Beverage Director's responsibilities. Include each
department he/she supervises and department functions. - correct answer
Which of the following departments is not typically part of the hotel Food and
Beverage division? - correct answer gift shop
Special hotel accounts for a company that has established credit with a hotel
are called: - correct answer city ledger
In house and guest communications in a hotel are managed by: - correct
answer telecommunications or CBX/PBX
Property management systems are designed to assist front office employees
in performing functions related to which tasks? - correct answer
Reservations, rooms, and guest management
The directors of human resources, food and beverage, rooms division,
security, marketing and sales, engineering and marketing make up the
________. - correct answer executive committee
In-house communications, guest communications such as pagers, radios,
voice mail, faxes and messages are managed by ________. - correct answer
CBX or PBX
The primary purpose of revenue management is to: - correct answer increase
profitability
100% correct
Discuss the Food and Beverage Director's responsibilities. Include each
department he/she supervises and department functions. - correct answer
Which of the following departments is not typically part of the hotel Food and
Beverage division? - correct answer gift shop
Special hotel accounts for a company that has established credit with a hotel
are called: - correct answer city ledger
In house and guest communications in a hotel are managed by: - correct
answer telecommunications or CBX/PBX
Property management systems are designed to assist front office employees
in performing functions related to which tasks? - correct answer
Reservations, rooms, and guest management
The directors of human resources, food and beverage, rooms division,
security, marketing and sales, engineering and marketing make up the
________. - correct answer executive committee
In-house communications, guest communications such as pagers, radios,
voice mail, faxes and messages are managed by ________. - correct answer
CBX or PBX
The primary purpose of revenue management is to: - correct answer increase
profitability
