Exam Questions and CORRECT Answers
Problem solving - CORRECT ANSWER - Using information to make a decision
What are the seven steps of problem solving? - CORRECT ANSWER - 1. Identify the
problem, 2. Break the problem down, 3. Identify information needs, 4. Locate the needed
information, 5. Organize the information, 6. Use the information to solve the problem, 7.
Evaluate the results
What are some strategies to try when solving problems? - CORRECT ANSWER - Trial and
Error, List of alternatives (different solutions), Graphing/Charting/Creating Models, Use past
experiences
Problems can be... - CORRECT ANSWER - An opportunity for improvement or the
difference between where you are and where you want to be
Good problem solvers realize... - CORRECT ANSWER - Trial and Error is an important part
of the process, there is more than one right way to solve a problem, you can change the problem
around to make it easier, and problem solving is not always a linear, logical process
How can you improve your problem solving skills? - CORRECT ANSWER - By thinking
about how you solve problems
Can you bounce back and forth between the various stages of problem solving? - CORRECT
ANSWER - Yes
In order, what are the stages of problem solving? - CORRECT ANSWER - Engage in the
problem, define the problem, explore the problem, plan, carry out the plan, assess the solution,
reflect
, Research has shown that successful problem solvers spend ______ to ______ times longer
reading an initial problem statement than unsuccessful problem solvers. - CORRECT
ANSWER - two to three
What steps should be taken in defining the problem? - CORRECT ANSWER - Reread the
problem again, look for clue words, break the problem into smaller parts, analyze the given
information and determine what needs to be solved, visualize the problem (construct a drawing,
table, or graph), interpret the problem in light of your own knowledge and experiences, list
known and unknown variables, use your own style to understand the question
What steps should be taken in exploring the problem? - CORRECT ANSWER - Identify
assumptions within the specified constraints (limitations), create mental images, estimate a
ballpark answer before solving the problem, create a series of options or hypothesis of how to
solve the problem, and ask questions
Unsuccessful problem solvers spend most of their time _______ instead of ______ what to do. -
CORRECT ANSWER - doing, thinking
What steps should be taken when planning? - CORRECT ANSWER - Decide on a strategy,
map out the steps to be taken, determine a method to monitor your progress
What steps should be taken when carrying out the plan? - CORRECT ANSWER - Follow the
steps, be careful with all your steps, monitor your progress
What steps should be taken when assessing the solution? - CORRECT ANSWER - Interpret
and evaluate the solution, check your work, ask if you have answered the question or solved the
problem
In your reflection, you should... - CORRECT ANSWER - review the process you took and
state what went well, what could have been done better, and what was missing