BCS FOUNDATIONS NOTES
WITH COMPLETE QUESTIONS
AND VERIFIED ANSWERS
ALREADY GRADED A+
successful business change? 3 things
ANSWER-uncover root causes of problems
identify issues to be addressed
ensure any solution aligns with business needs
Business Change lifecycle? 6 things
ANSWER-Alignment
Definition
Design
Implementation
Realization
(all linked to the business case)
what is CBAM?
ANSWER-Concerns Based Adoption Model
,in BCL what is alignment?
ANSWER-Strategic analysis of the organization to the external ever changing environment
in BCL what is definition?
ANSWER-Analysis of the opinions, concerns, knowledge and ideas in order to identify quantifiable
supporting data
in BCL what is design?
ANSWER-Changing business processes, IT, operations, job descriptions. Creating and testing before roll
out
in BCL what is implementation?
ANSWER-Change management with supporting documentation for training and support
in BCL what is realization?
ANSWER-Looking retrospectively at the business case to ensure planned benefits accrue and benefits
are realized
what is strategic analysis?
ANSWER-Typically the work of Strategic Analysts and Senior managers
-should have access to organization strategy in order produce processes and IT systems solutions
-use of technology to drive business change
, what is business analysis?
ANSWER-investigate business systems
- resolve localized business issues
-consider processes, IT systems, and resources
-recommend with supporting business case business improvement options
what is systems analysis?
ANSWER- analyzing and specifying IT system requirements
-consider options for the IT solution
-often referred to as System Designers and Developers
what is the Holisitic approach?
ANSWER-root causes, not symptoms
-Business improvement, not IT change
- Options, not solutions
- Feasible, contributing requirements, not all requests
-the entire business change lifecycle, not just requirements definition
-negotiation, not avoidance.
What is the POPIT model?
ANSWEER-People - required skills? motivated? do they understand the business objectives?
- Organisation - is there a supportive management style? are jobs and responsibilities well defined? is
there collaborative cross functional working?
- Processes - are they well defined and communicated? good IT support or workarounds? does the
process require documents to be passed around the org unnec/ any potential for delay or errors?
-Information - do staff have info to conduct their work effectively? are managers able to make decisions
based on accurate and timely information
WITH COMPLETE QUESTIONS
AND VERIFIED ANSWERS
ALREADY GRADED A+
successful business change? 3 things
ANSWER-uncover root causes of problems
identify issues to be addressed
ensure any solution aligns with business needs
Business Change lifecycle? 6 things
ANSWER-Alignment
Definition
Design
Implementation
Realization
(all linked to the business case)
what is CBAM?
ANSWER-Concerns Based Adoption Model
,in BCL what is alignment?
ANSWER-Strategic analysis of the organization to the external ever changing environment
in BCL what is definition?
ANSWER-Analysis of the opinions, concerns, knowledge and ideas in order to identify quantifiable
supporting data
in BCL what is design?
ANSWER-Changing business processes, IT, operations, job descriptions. Creating and testing before roll
out
in BCL what is implementation?
ANSWER-Change management with supporting documentation for training and support
in BCL what is realization?
ANSWER-Looking retrospectively at the business case to ensure planned benefits accrue and benefits
are realized
what is strategic analysis?
ANSWER-Typically the work of Strategic Analysts and Senior managers
-should have access to organization strategy in order produce processes and IT systems solutions
-use of technology to drive business change
, what is business analysis?
ANSWER-investigate business systems
- resolve localized business issues
-consider processes, IT systems, and resources
-recommend with supporting business case business improvement options
what is systems analysis?
ANSWER- analyzing and specifying IT system requirements
-consider options for the IT solution
-often referred to as System Designers and Developers
what is the Holisitic approach?
ANSWER-root causes, not symptoms
-Business improvement, not IT change
- Options, not solutions
- Feasible, contributing requirements, not all requests
-the entire business change lifecycle, not just requirements definition
-negotiation, not avoidance.
What is the POPIT model?
ANSWEER-People - required skills? motivated? do they understand the business objectives?
- Organisation - is there a supportive management style? are jobs and responsibilities well defined? is
there collaborative cross functional working?
- Processes - are they well defined and communicated? good IT support or workarounds? does the
process require documents to be passed around the org unnec/ any potential for delay or errors?
-Information - do staff have info to conduct their work effectively? are managers able to make decisions
based on accurate and timely information
