Glynco BOP1 Exam Study Guide with 100%
Correct Solutions
Diversity - ANSWER Recognizing & responding to needs of different cultures &
occupational groups..
Purpose of max. Retention & productivity
Inclusion - ANSWER Culture that connects each employee to the organization,
encourages collaboration, flexibility, fairness
Executive order 13583 - ANSWER Requires federal agency to create diversity plan
Promote diversity
Managing diversity - ANSWER Ability to maintain workforce in harmony, communicate,
manage innate population
Benefits of managing diversity - ANSWER -attracts highly qualified candidates
-retains, develops, and advances the best talent
-increases productivity and efficiency
-creates an environment that works for everyone
-makes the bureau of prisons an employer of choice
-supports the BOP's mission statement, core ideologies and core values
Ethnocentric - ANSWER We regard ourselves, culture, customs superior to others
, Culturally skilled correctional worker - ANSWER Listening skills
Communication
Comprehension
Confrontation avoidance
avoid stereotyping
Avoid assumptions
Willingness to learn different cultures
Look for win win
Be yourself
Maslow Hierarchy - ANSWER Physical, security, social, esteem, self actualization
Self actualization - ANSWER Achieve, seek personal growth
Positional Authority - ANSWER Authority from position you hold, by title
Inner authority - ANSWER Develop on own
Confidence, how you handle yourself
4 aspects of inner authority - ANSWER Appearance
Knowledge
Consistency
Pride
3 ways to respond to inmate request - ANSWER Approve
Correct Solutions
Diversity - ANSWER Recognizing & responding to needs of different cultures &
occupational groups..
Purpose of max. Retention & productivity
Inclusion - ANSWER Culture that connects each employee to the organization,
encourages collaboration, flexibility, fairness
Executive order 13583 - ANSWER Requires federal agency to create diversity plan
Promote diversity
Managing diversity - ANSWER Ability to maintain workforce in harmony, communicate,
manage innate population
Benefits of managing diversity - ANSWER -attracts highly qualified candidates
-retains, develops, and advances the best talent
-increases productivity and efficiency
-creates an environment that works for everyone
-makes the bureau of prisons an employer of choice
-supports the BOP's mission statement, core ideologies and core values
Ethnocentric - ANSWER We regard ourselves, culture, customs superior to others
, Culturally skilled correctional worker - ANSWER Listening skills
Communication
Comprehension
Confrontation avoidance
avoid stereotyping
Avoid assumptions
Willingness to learn different cultures
Look for win win
Be yourself
Maslow Hierarchy - ANSWER Physical, security, social, esteem, self actualization
Self actualization - ANSWER Achieve, seek personal growth
Positional Authority - ANSWER Authority from position you hold, by title
Inner authority - ANSWER Develop on own
Confidence, how you handle yourself
4 aspects of inner authority - ANSWER Appearance
Knowledge
Consistency
Pride
3 ways to respond to inmate request - ANSWER Approve
