CAVIT Direct Care Worker Fundamentals
Exam Review UPDATED ACTUAL Exam
Questions and CORRECT Answers
Different settings where direct care and support services can be provided - CORRECT
ANSWER - indviduals home, group home, assisted living home, assisted living facility,
dementia specific unit, skilled nursing facility
Different types of services that are offered to individuals and families in their home - CORRECT
ANSWER - personal care, housekeeping, attendant care, respite
Different types of individuals that may receive care - CORRECT ANSWER - older adults,
persons with disabilities, children and adults with developmental disabilities
AHCCS - CORRECT ANSWER - Arizona Health Care Cost Containment System
ALTCS - CORRECT ANSWER - Arizona Long term care systems
DES - CORRECT ANSWER - Arizona Department of Economic Security
DAAS - CORRECT ANSWER - Division of Aging and Adult services
DDD - CORRECT ANSWER - Division of Developmental Disabilities
ADHS - CORRECT ANSWER - Arizona Department of Health Services
BHS - CORRECT ANSWER - Behavioral Health Services
,ADL - CORRECT ANSWER - activities of daily living; any activity of daily living-ex:
housekeeping, running errands, encouragement
instrumental ADL's. - CORRECT ANSWER - adl that should be done regularly-
ex:bathing, grooming, helping with meals, etc.
Family members - CORRECT ANSWER - Provide emotional support, Encourage the
person to do as much as possible independently, Communicate with the case manager about
changes
Case manager/support coordinator - CORRECT ANSWER - Determine the needs of the
client, Monitor for changes
PCP (primary care physician) - CORRECT ANSWER - Monitor and manage the physical
health of the client, Communicate with the case manager about changes in the client's needs
Supervisor - CORRECT ANSWER - Monitor the DCW, Answer questions that the DCW
may have
Agency rep - CORRECT ANSWER - Arrange compatible, reliable DCW's for the client
Others (therapists, teachers, psychologists, etc) - CORRECT ANSWER - Communicate
with the case manager about changes in the clients needs
Describe the training requirements for DCW's. - CORRECT ANSWER - Level one
required for everyone, level II if working as personal care attendant, Level II can be any one of
the following:Aging and physical disabilities, Developmental disabilities, Dementia and
alzheimers
Explain that job responsibilities for DCW may vary from agency to agency - CORRECT
ANSWER - It is not possible to write one job description. What a DCW can and cannot do
depends on the setting and specific job. In order to know job expectations, attend job orientation.
, positive caregiver traits. - CORRECT ANSWER - Dependable, Reliable, High standard of
health, hygiene, and appearance, Respectful, Safe, Maintains boundaries, Kind, Patient
Identify behavior that shows high professional standards, for example, appearance and being on
time. - CORRECT ANSWER - Carry out responsibilities the BEST way you can, Get
trained, Recognize independent, thinking, Maintain composure
Explain how professional standards influence the relationship between the DCW and the person
receiving services - CORRECT ANSWER - Creates respect, trust, and positive working
relationship
Explain why it is important to notify the agency as soon as possible when you are unable to
report to work as scheduled. - CORRECT ANSWER - So that someone can be found to
replace you, Client still has needs that need to be met
Explain the importance of team work in providing services - CORRECT ANSWER - In
order for a client to receive efficient services everyone must work as a team, communicate with
each other, and always maintain the clients best interest at heart
Describe the role of the supervisor when there are questions about procedures. - CORRECT
ANSWER - Explain procedures to DCW. If unsure of procedure, investigate correct
procedure and relay information to DCW.
Describe what mandatory reporting means, and how to report. Refer to statute/rule from APS and
CPS. - CORRECT ANSWER - Duty to report suspected abuse and neglect. Reports must
be made immediately. Failure to report can be punished with a misdemeanor.
Describe the role and purpose of service plans. - CORRECT ANSWER - Provides detailed
list of tasks to be performed by the DCW
Explain how following a person's service plan can assist in avoiding legal action. - CORRECT
ANSWER - Only rendering services that are outlined in the service plan will help avoid
Exam Review UPDATED ACTUAL Exam
Questions and CORRECT Answers
Different settings where direct care and support services can be provided - CORRECT
ANSWER - indviduals home, group home, assisted living home, assisted living facility,
dementia specific unit, skilled nursing facility
Different types of services that are offered to individuals and families in their home - CORRECT
ANSWER - personal care, housekeeping, attendant care, respite
Different types of individuals that may receive care - CORRECT ANSWER - older adults,
persons with disabilities, children and adults with developmental disabilities
AHCCS - CORRECT ANSWER - Arizona Health Care Cost Containment System
ALTCS - CORRECT ANSWER - Arizona Long term care systems
DES - CORRECT ANSWER - Arizona Department of Economic Security
DAAS - CORRECT ANSWER - Division of Aging and Adult services
DDD - CORRECT ANSWER - Division of Developmental Disabilities
ADHS - CORRECT ANSWER - Arizona Department of Health Services
BHS - CORRECT ANSWER - Behavioral Health Services
,ADL - CORRECT ANSWER - activities of daily living; any activity of daily living-ex:
housekeeping, running errands, encouragement
instrumental ADL's. - CORRECT ANSWER - adl that should be done regularly-
ex:bathing, grooming, helping with meals, etc.
Family members - CORRECT ANSWER - Provide emotional support, Encourage the
person to do as much as possible independently, Communicate with the case manager about
changes
Case manager/support coordinator - CORRECT ANSWER - Determine the needs of the
client, Monitor for changes
PCP (primary care physician) - CORRECT ANSWER - Monitor and manage the physical
health of the client, Communicate with the case manager about changes in the client's needs
Supervisor - CORRECT ANSWER - Monitor the DCW, Answer questions that the DCW
may have
Agency rep - CORRECT ANSWER - Arrange compatible, reliable DCW's for the client
Others (therapists, teachers, psychologists, etc) - CORRECT ANSWER - Communicate
with the case manager about changes in the clients needs
Describe the training requirements for DCW's. - CORRECT ANSWER - Level one
required for everyone, level II if working as personal care attendant, Level II can be any one of
the following:Aging and physical disabilities, Developmental disabilities, Dementia and
alzheimers
Explain that job responsibilities for DCW may vary from agency to agency - CORRECT
ANSWER - It is not possible to write one job description. What a DCW can and cannot do
depends on the setting and specific job. In order to know job expectations, attend job orientation.
, positive caregiver traits. - CORRECT ANSWER - Dependable, Reliable, High standard of
health, hygiene, and appearance, Respectful, Safe, Maintains boundaries, Kind, Patient
Identify behavior that shows high professional standards, for example, appearance and being on
time. - CORRECT ANSWER - Carry out responsibilities the BEST way you can, Get
trained, Recognize independent, thinking, Maintain composure
Explain how professional standards influence the relationship between the DCW and the person
receiving services - CORRECT ANSWER - Creates respect, trust, and positive working
relationship
Explain why it is important to notify the agency as soon as possible when you are unable to
report to work as scheduled. - CORRECT ANSWER - So that someone can be found to
replace you, Client still has needs that need to be met
Explain the importance of team work in providing services - CORRECT ANSWER - In
order for a client to receive efficient services everyone must work as a team, communicate with
each other, and always maintain the clients best interest at heart
Describe the role of the supervisor when there are questions about procedures. - CORRECT
ANSWER - Explain procedures to DCW. If unsure of procedure, investigate correct
procedure and relay information to DCW.
Describe what mandatory reporting means, and how to report. Refer to statute/rule from APS and
CPS. - CORRECT ANSWER - Duty to report suspected abuse and neglect. Reports must
be made immediately. Failure to report can be punished with a misdemeanor.
Describe the role and purpose of service plans. - CORRECT ANSWER - Provides detailed
list of tasks to be performed by the DCW
Explain how following a person's service plan can assist in avoiding legal action. - CORRECT
ANSWER - Only rendering services that are outlined in the service plan will help avoid
