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Test Bank for Business Driven Information Systems 8th Edition Baltzan

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CORRECT ANSWERS ARE LOCATED IN THE 2ND HALF OF THIS DOC. TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false. 1) Companies today are successful when they combine the power of the information age with traditional business methods. ⊚ true ⊚ false 2) Diagnostic analytics is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making. ⊚ true ⊚ false 3) Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making. ⊚ true ⊚ false 4) The information age is a time infinite quantities of facts are widely available to anyone who can use a computer. ⊚ true ⊚ false 5) Top managers use bits to define the future of the business, analyzing markets, industries and economies to determine the strategic direction the company must follow to remain unprofitable. ⊚ true ⊚ false 6) A variable is a business intelligence characteristic that stands for a value that cannot change over time. ⊚ true ⊚ false 7) A fact is the confirmation or validation of an event or object. In the past, people primarily learned facts from books. ⊚ true ⊚ false 8) Zappos primary business focus is to sell books and competitive intelligence. ⊚ true ⊚ false 9) Order date, amount sold, and customer number are all forms of data. ⊚ true ⊚ false 10) Choosing not to fire a sales representative who is underperforming while knowing that the representative is experiencing family problems is a form of knowledge. ⊚ true ⊚ false 11) Information is data converted into a meaningful and useful context. The truth about information is that its value is only as good as the people who use it. People using the same information can make different decisions depending on how they interpret or analyze the information. ⊚ true ⊚ false 12) The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or “things” can collect and share data without human intervention. ⊚ true ⊚ false 13) Machine-to-machine (M2M) refers to devices that connect directly to other devices. ⊚ true ⊚ false 14) The Internet of Things (IoT) refers to devices that connect directly to other devices. ⊚ true ⊚ false 15) Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns. ⊚ true ⊚ false 16) Predictive analytics is a world where interconnected, Internet-enabled devices or “things” can collect and share data without human intervention. ⊚ true ⊚ false 17) Top managers use predictive analytics to define the future of the business, analyzing markets, industries, and economies to determine the strategic direction the company must follow to remain profitable. Tony will set the strategic direction for his firm, which might include introducing new flavors of potato chips or sports drinks as new product lines or schools and hospitals as new market segments. ⊚ true ⊚ false 18) A data analyst collects, queries, and consumers organizational data to uncover patterns and provide insights for strategic business decision making. ⊚ true ⊚ false 19) Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource and accounting rules and regulations. ⊚ true ⊚ false 20) Using only data and information to make decisions and solve problems is the key to finding success in business. These are also the only core drivers of the information age and the building blocks of business systems. ⊚ true ⊚ false 21) Big data is a collection of large complex datasets, which cannot be analyzed using traditional database methods and tools. ⊚ true ⊚ false 22) The four common characteristics of big data include variety, veracity, volume, velocity. ⊚ true ⊚ false 23) Variety in big data includes different forms of structured and unstructured data. ⊚ true ⊚ false 24) Veracity in big data includes the uncertainty of data, including biases, noise, and abnormalities. ⊚ true ⊚ false 25) Volume in big data includes the scale of data. ⊚ true ⊚ false 26) Velocity in big data includes the analysis of streaming data as it travels around the Internet. ⊚ true ⊚ false 27) Velocity in big data includes different forms of structured and unstructured data. ⊚ true ⊚ false 28) Volume in big data includes the uncertainty of data, including biases, noise, and abnormalities. ⊚ true ⊚ false 29) Big data is a view of data at a moment in time. ⊚ true ⊚ false 30) A snapshot is a view of data at a particular moment in time. ⊚ true ⊚ false 31) A static report can include updating daily stock market prices or the calculation of available inventory. ⊚ true ⊚ false 32) A dynamic report can include updating daily stock market prices or the calculation of available inventory. ⊚ true ⊚ false 33) Business analytics is the scientific process of transforming data into insight for making better decisions. ⊚ true ⊚ false 34) Descriptive analytics describes past performance and history. ⊚ true ⊚ false 35) Predictive analytics extracts information from data to predict future trends and identify behavioral patterns. ⊚ true ⊚ false 36) Prescriptive analytics creates models indicating the best decision to make or course of action to take. ⊚ true ⊚ false 37) Knowledge assets, also called intellectual capital, are the human, structural, and recorded resources available to the organization. ⊚ true ⊚ false 38) Knowledge assets reside within the minds of members, customers, and colleagues and include physical structures and recorded media. ⊚ true ⊚ false 39) Knowledge facilitators help harness the wealth of knowledge in the organization. ⊚ true ⊚ false 40) Descriptive analytics is the scientific process of transforming data into insight for making better decisions. ⊚ true ⊚ false 41) Diagnostic analytics describes past performance and history. ⊚ true ⊚ false 42) Prescriptive analytics extracts information from data to predict future trends and identify behavioral patterns. ⊚ true ⊚ false 43) Analytics, also called intellectual capital, are the human, structural, and recorded resources available to the organization. ⊚ true ⊚ false 44) Knowledge facilitators reside within the minds of members, customers, and colleagues and include physical structures and recorded media. ⊚ true ⊚ false 45) Structured data extracts information from data and uses it to predict future trends and identify behavioral patterns. ⊚ true ⊚ false 46) Unstructured data extracts information from data and uses it to predict future trends and identify behavioral patterns. ⊚ true ⊚ false 47) Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address. ⊚ true ⊚ false 48) Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages. ⊚ true ⊚ false 49) Unstructured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address. ⊚ true ⊚ false 50) Structured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages. ⊚ true ⊚ false 51) Unstructured data extracts information from data and uses it to predict future trends and identify behavioral patterns. ⊚ true ⊚ false 52) A business unit is a segment of a company representing a specific business function. ⊚ true ⊚ false 53) The terms department, functional area, and business unit are used interchangeably. ⊚ true ⊚ false 54) Companies update business strategies continuously as internal and external environments change. ⊚ true ⊚ false 55) The finance department performs the function of selling goods or services. ⊚ true ⊚ false 56) The marketing department supports sales by planning, pricing, and promoting goods or services. ⊚ true ⊚ false 57) The operations management department manages the process of converting or transforming resources into goods or services. ⊚ true ⊚ false 58) The accounting and finance departments primarily use monetary data. ⊚ true ⊚ false 59) The sales and marketing departments primarily use monetary data. ⊚ true ⊚ false 60) A data silo occurs when one business unit is able to freely communicate with other business units from silo to silo. ⊚ true ⊚ false 61) A data silo occurs when one business unit is unable to freely communicate with other business units, making it difficult or impossible for organizations to work cross-functionally. ⊚ true ⊚ false 62) A data silo is beneficial because it helps keep all the data for a company organized in one place. ⊚ true ⊚ false 63) For an organization to succeed, every department or functional area must work independently to be most effective. ⊚ true ⊚ false 64) Successful companies today operate cross-functionally, integrating the operations of all departments. ⊚ true ⊚ false 65) MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively. ⊚ true ⊚ false 66) The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses. ⊚ true ⊚ false 67) The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses. ⊚ true ⊚ false 68) The chief data officer is responsible for ensuring the speed, accuracy, availability, and reliability for MIS. ⊚ true ⊚ false 69) The chief privacy officer is responsible for ensuring the ethical and legal use of information within a company. ⊚ true ⊚ false 70) The business decisions made by the marketing department include promotional data, sales data, and advertising data. ⊚ true ⊚ false 71) The business decisions made by the human resources department include employee data, promotion data, and vacation data. ⊚ true ⊚ false 72) The business decisions made by the finance department include investment data, monetary data, and reporting data. ⊚ true ⊚ false 73) The business decisions made by the accounting department include transactional data, purchasing data, payroll data and tax data. ⊚ true ⊚ false 74) The business decisions made by the sales department include potential customer data, sales report data, commission data, and customer support data. ⊚ true ⊚ false 75) The business decisions made by the operations management department include manufacturing data, distribution data, and production data. ⊚ true ⊚ false 76) The business decisions made by the finance department include promotion data, sales data, and advertising data. ⊚ true ⊚ false 77) The business decisions made by the accounting department include employee data, promotion data, and vacation data. ⊚ true ⊚ false 78) The business decisions made by the human resources department include investment data, monetary data, and reporting data. ⊚ true ⊚ false 79) The business decisions made by the marketing department include transactional data, purchasing data, payroll data and tax data. ⊚ true ⊚ false

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,DOWNLOAD THE Test Bank for Business Driven Information Systems 5th
r r r r r r r r r



Edition Baltzanr r




Chapter r02 rTest rBank

Student Name:




1. One rof rthe rmost rimportant rand rchallenging rquestions rconfronting rmanagers rtoday
ris rhow rto rlay rthe rfoundation rfor rtomorrow’s rsuccess rwhile rcompeting rto rwin rin
rtoday’s rbusiness renvironment.
True r False

2. Analytics ris rthe rscience rof rfact-based rdecision rmaking. rTrue
r False

3. At rthe roperational rlevel, remployees rare rcontinuously revaluating rcompany
roperations rto rhone rthe rfirm’s rabilities rto ridentify, radapt rto, rand rleverage rchange.
True r False

4. At rthe roperational rlevel, remployees rdevelop, rcontrol, rand rmaintain rcore
rbusiness ractivities rrequired rto rrun rthe rday-to-day roperations. rTrue r False

5. Operational rdecisions rare rconsidered rstructured rdecisions. rTrue r False

6. Asking rhow rmany remployees rare rout rsick ris ra rtype rof roperational
rquestion.
True r False

7. The rstructure rof ra rtypical rorganization ris rsimilar rto ra rpyramid, rwith rdifferent
rlevels rthat rrequire rone rconsistent rtype rof rinformation rto rassist rwith rall rmanagerial
rdecision rmaking.
True r False

8. Operational rdecisions, ror rsemistructured rdecisions, rarise rin rsituations
rwhere restablished rprocesses roffer rpotential rsolutions. rTrue r False

9. At rthe rstrategic rdecision-making rlevel, remployees rdevelop, rcontrol, rand rmaintain
rcore rbusiness ractivities.
True r False

10. Unstructured rdecisions roccur rin rsituations rin rwhich rno rprocedures ror rrules rexist
rto rguide rdecision rmakers rtowards rthe rcorrect rchoice.
True r False

11. Strategic rdecisions rare rhighly rstructured rdecisions. rTrue r False

12. Key rperformance rindicators rcan rfocus ron rexternal rand rinternal
rmeasurements.
True r False

13. The rproportion rof rthe rmarket rthat ra rfirm rcaptures ris rcalled rmarket rshare.

mynursytest.store

,DOWNLOAD THE Test Bank for Business Driven Information Systems 5th
r r r r r r r r r



Edition Baltzan
r r




True r False




mynursytest.store

, DOWNLOAD THE Test Bank for Business Driven Information Systems 5th
r r r r r r r r r



Edition Baltzan r r




14. A rproject ris ra rtemporary ractivity ra rcompany rundertakes rto rcreate ra runique
rproduct, rservice, ror rresult.
True r False

15. Metrics rare rtemporary ractivities ra rcompany rundertakes rto rcreate ra runique
rproduct, rservice, ror rresult.
True r False

16. Metrics rare rmeasurements rthat revaluate rresults rto rdetermine rwhether ra rproject ris
rmeeting rits rgoals.
True r False

17. Return ron rinvestment rindicates rthe rearning rpower rof ra rproject. rTrue
r False

18. Effectiveness rMIS rmetrics rinclude rthroughput, rtransaction rspeed, rand rsystem
ravailability.
True r False

19. Measuring rthe ramount rof rwebsite rtraffic ris rthe rbest rway rto rdetermine ran
rorganization’s rsuccess.
True r False

20. Efficiency rMIS rmetrics rinclude rthroughput, rspeed, rand ravailability. rTrue r False

21. Effectiveness rMIS rmetrics rmeasure rthe rimpact rMIS rhas ron rbusiness rprocesses
rand ractivities, rincluding rcustomer rsatisfaction rand rcustomer rconversion rrates.
True r False

22. Efficiency rMIS rmetrics rmeasure rthe rimpact rMIS rhas ron rbusiness rprocesses
rand ractivities, rincluding rcustomer rsatisfaction rand rcustomer rconversion rrates.
True r False

23. Best rpractices rare rthe rmost rsuccessful rsolutions ror rproblem-solving rmethods rthat
rhave rbeen rdeveloped rby ra rspecific rorganization ror rindustry. rTrue r False

24. MIS rsupport rsystems rrely ron rmodels rfor rcomputational rand ranalytical rroutines
rthat rmathematically rexpress rrelationships ramong rvariables. rTrue r False

25. Benchmarks rare rbaseline rvalues rthe rsystem rseeks rto rattain. rTrue
r False

26. A rmodel ris ra rsimplified rrepresentation ror rabstraction rof rreality. rTrue r False

27. Managers ruse rtransactional rinformation rwhen rmaking rstructured rdecisions
rat rthe roperational rlevel.
True r False

28. Streamlining rinformation rencompasses rall rof rthe rinformation rcontained rwithin ra
rsingle rbusiness rprocess ror runit rof rwork, rand rits rprimary rpurpose ris rto rsupport rthe
rperforming rof rdaily roperational ror rstructured rdecisions.




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