PHCLE Flashcards Quizzes with 100% Correct
Solutions
Diversity - ANSWER The presence of differences within a given setting. In the workplace,
that can mean differences in race, ethnicity, gender, gender identity, sexual orientation,
age and socioeconomic class, for example.
Equity - ANSWER The act of ensuring that processes and programs are impartial, fair and
provide equal possible outcomes for every individual.
Ethical leadership - ANSWER Commitment to responsible decision-making and modeling
high levels of professional conduct.
Growth mindset - ANSWER The belief that an individual's intelligence or talents can be
developed.
Inclusion - ANSWER practice of ensuring that people feel a sense of belonging in the
workplace. This means that every employee feels comfortable and supported by the
organization when it comes to being their authentic selves.
Learning mindset - ANSWER Attitudes and actions that promote a culture of continuous
learning. These include a growth mindset, as well as a focus on belonging and purpose.
Centralized authority (or centralized decision-making): - ANSWER A decision-making
model and leadership structure where decisions are made by leaders at the top of an
organization or at the central/main office, rather than disbursed across the organization
and/or other sites/buildings. In this structure, power sits with a limited few.
Decentralized authority (or decentralized decision-making) - ANSWER A decision-making
model and leadership structure where decisions are made by leaders across the
,organization, rather than by leaders/sites at the top. In this organization power is
delegated across leaders in varying divisions, functions, or sites.
Divisional structure: - ANSWER An organizational structure in which employees are
assigned to a division that contains all organization functions (such as transportation,
finance, curriculum and assessment, etc.). Divisions typically exist to serve a specific
customer, focus on a strategic initiative or organization-wide project, or geographic
area. Divisions are run and managed by an executive leader and tend to be more
autonomous.
Flat structure - ANSWER organizational structure in which each employee has a high
level of autonomy to make decisions on behalf of the organization and all employees
work together in a collaborative environment.
Functional structure - ANSWER organizational structure in which employees are
assigned to a department or function such as transportation, finance, curriculum and
assessment, etc. The individuals in a department all work on related tasks, projects, or
outcomes.
Goal - ANSWER A desired outcome.
Matrix structure - ANSWER organizational structure in which employees are assigned to
both a functional area as well as a division or team. In this situation employees could
report to two individuals - one in their department and one in their function.
Mission - ANSWER Statement that describes how an organization will fulfill its vision.
Typically, these statements include who the organization serves, who the organization
is, and what the organization values.
Organizational strategy - ANSWER Actions and tactics that are organized to ensure an
organization fulfills its vision, mission, values, and goals.
,Organizational structure - ANSWER The reporting structure developed to ensure an
organization can meet its goals. Structures outline and communicate the flow of
information and work to an organization's staff.
PESTLE analysis - ANSWER An analysis tool or protocol for analyzing Political,
Economical, Sociocultural, Technical, Legal, and Environmental factors. Reviewing these
external factors enables organizations to assess their influence on processes, projects,
or initiatives.
Strategic HR - ANSWER HR/human capital functions that concern the overall strategic
direction of the organization. Decisions are focused on long-term goals and are aligned
with organizational priorities.
Strategic planning - ANSWER A process by which organizations identify their goals, the
actions needed to achieve those goals, and how success will be measured. As part of
effective strategic planning, human capital leaders are included in both planning and
implementation.
Strategy - ANSWER A plan or method that enables an organization to achieve its long-
term goals.
SWOT analysis - ANSWER An analysis tool or protocol for analyzing Strengths,
Weaknesses, Opportunities, and Threats for a process, project, or initiative. It supports
planning, development, and decision-making efforts. It is important to remember that
Strengths and Weakness are meant to be about the organization internally while
Opportunities and Threats examine factors (e.g., peoples, practices, environment)
external to the organization.
Transactional HR - ANSWER Day-to-day functions or operations needed to support the
organization's general function.
, Values (or code of ethics) - ANSWER Behaviors, beliefs, actions, knowledge, skills, or
abilities the organization values above all others.
Vision - ANSWER A statement regarding what the organization wishes to achieve or
become.
Adverse impact (or disparate impact) - ANSWER significantly different rate of selection
in hiring, promotion, or other employment decisions that negatively and
disproportionately impacts members of a specific race, gender, or ethnic group. Adverse
impact is unintentional discrimination, compared to disparate treatment, which is
intentional.
Adverse impact analysis - ANSWER Also known as the 4/5ths or 80 percent rule, this
analysis is used to assess disparate impact in employment practices (e.g., hiring,
promotions).
Break-even analysis - ANSWER Find the number of units needed for zero loss or profit.
(Formula: Break-even point = fixed costs / (price per unit - variable cost per unit; Format
of result: # of units)
Bullying - ANSWER Repeated, aggressive behaviors that intentionally cause harm to
another person.
Collective bargaining - ANSWER The negotiation of contracts between a representatives
of workers and employers.
Collective bargaining agreement (CBA) - ANSWER A labor contract between a unionized
group of employees and their employer.
Solutions
Diversity - ANSWER The presence of differences within a given setting. In the workplace,
that can mean differences in race, ethnicity, gender, gender identity, sexual orientation,
age and socioeconomic class, for example.
Equity - ANSWER The act of ensuring that processes and programs are impartial, fair and
provide equal possible outcomes for every individual.
Ethical leadership - ANSWER Commitment to responsible decision-making and modeling
high levels of professional conduct.
Growth mindset - ANSWER The belief that an individual's intelligence or talents can be
developed.
Inclusion - ANSWER practice of ensuring that people feel a sense of belonging in the
workplace. This means that every employee feels comfortable and supported by the
organization when it comes to being their authentic selves.
Learning mindset - ANSWER Attitudes and actions that promote a culture of continuous
learning. These include a growth mindset, as well as a focus on belonging and purpose.
Centralized authority (or centralized decision-making): - ANSWER A decision-making
model and leadership structure where decisions are made by leaders at the top of an
organization or at the central/main office, rather than disbursed across the organization
and/or other sites/buildings. In this structure, power sits with a limited few.
Decentralized authority (or decentralized decision-making) - ANSWER A decision-making
model and leadership structure where decisions are made by leaders across the
,organization, rather than by leaders/sites at the top. In this organization power is
delegated across leaders in varying divisions, functions, or sites.
Divisional structure: - ANSWER An organizational structure in which employees are
assigned to a division that contains all organization functions (such as transportation,
finance, curriculum and assessment, etc.). Divisions typically exist to serve a specific
customer, focus on a strategic initiative or organization-wide project, or geographic
area. Divisions are run and managed by an executive leader and tend to be more
autonomous.
Flat structure - ANSWER organizational structure in which each employee has a high
level of autonomy to make decisions on behalf of the organization and all employees
work together in a collaborative environment.
Functional structure - ANSWER organizational structure in which employees are
assigned to a department or function such as transportation, finance, curriculum and
assessment, etc. The individuals in a department all work on related tasks, projects, or
outcomes.
Goal - ANSWER A desired outcome.
Matrix structure - ANSWER organizational structure in which employees are assigned to
both a functional area as well as a division or team. In this situation employees could
report to two individuals - one in their department and one in their function.
Mission - ANSWER Statement that describes how an organization will fulfill its vision.
Typically, these statements include who the organization serves, who the organization
is, and what the organization values.
Organizational strategy - ANSWER Actions and tactics that are organized to ensure an
organization fulfills its vision, mission, values, and goals.
,Organizational structure - ANSWER The reporting structure developed to ensure an
organization can meet its goals. Structures outline and communicate the flow of
information and work to an organization's staff.
PESTLE analysis - ANSWER An analysis tool or protocol for analyzing Political,
Economical, Sociocultural, Technical, Legal, and Environmental factors. Reviewing these
external factors enables organizations to assess their influence on processes, projects,
or initiatives.
Strategic HR - ANSWER HR/human capital functions that concern the overall strategic
direction of the organization. Decisions are focused on long-term goals and are aligned
with organizational priorities.
Strategic planning - ANSWER A process by which organizations identify their goals, the
actions needed to achieve those goals, and how success will be measured. As part of
effective strategic planning, human capital leaders are included in both planning and
implementation.
Strategy - ANSWER A plan or method that enables an organization to achieve its long-
term goals.
SWOT analysis - ANSWER An analysis tool or protocol for analyzing Strengths,
Weaknesses, Opportunities, and Threats for a process, project, or initiative. It supports
planning, development, and decision-making efforts. It is important to remember that
Strengths and Weakness are meant to be about the organization internally while
Opportunities and Threats examine factors (e.g., peoples, practices, environment)
external to the organization.
Transactional HR - ANSWER Day-to-day functions or operations needed to support the
organization's general function.
, Values (or code of ethics) - ANSWER Behaviors, beliefs, actions, knowledge, skills, or
abilities the organization values above all others.
Vision - ANSWER A statement regarding what the organization wishes to achieve or
become.
Adverse impact (or disparate impact) - ANSWER significantly different rate of selection
in hiring, promotion, or other employment decisions that negatively and
disproportionately impacts members of a specific race, gender, or ethnic group. Adverse
impact is unintentional discrimination, compared to disparate treatment, which is
intentional.
Adverse impact analysis - ANSWER Also known as the 4/5ths or 80 percent rule, this
analysis is used to assess disparate impact in employment practices (e.g., hiring,
promotions).
Break-even analysis - ANSWER Find the number of units needed for zero loss or profit.
(Formula: Break-even point = fixed costs / (price per unit - variable cost per unit; Format
of result: # of units)
Bullying - ANSWER Repeated, aggressive behaviors that intentionally cause harm to
another person.
Collective bargaining - ANSWER The negotiation of contracts between a representatives
of workers and employers.
Collective bargaining agreement (CBA) - ANSWER A labor contract between a unionized
group of employees and their employer.
