PHCLE Performance Excellence Flashcards with
100% Correct Solutions
Centralized Decision-Making - ANSWER A decision-making model and leadership
structure where decisions are made by leaders at the top of an organization or at the
central/main office, rather than disbursed across the organization and/or other
sites/buildings. In this structure, power sits with a limited few.
Decentralized Decision-Making - ANSWER A decision-making model and leadership
structure where decisions are made by leaders across the organization, rather than by
leaders/sites at the top. In this organization power is delegated across leaders in varying
divisions, functions, or sites.
Divisional Structure - ANSWER When an organization is set up along geographies,
projects, or services Functional services are repeated under each geographic region or
service. In PK12 education, often seen when very large districts are split into geographic
regions (i.e., east and west) or when a district has a leader of Early Childhood Programs,
K-5, and another of 6-12.
Functional Structure - ANSWER When an organization is set up along areas of
service/responsibility.
Goal - ANSWER A desired outcome.
Matrix Structure - ANSWER When an organization is set up along geographies/services
and by function.
Mission - ANSWER Statement that describes how an organization will fulfill its vision.
Typically, these statements include who the organization serves, who the organization
is, and what the organization values.
,Organizational Strategy - ANSWER Actions and tactics that are organized to ensure an
organization fulfills its vision, mission, values, and goals.
Organizational Structure - ANSWER The reporting structure developed to ensure an
organization can meet its goals. Structures outline and communicate the flow of
information and work to an organization's staff.
PEST - ANSWER An analysis tool for reviewing these external factors enables
organizations to assess their influence on processes, projects, or initiatives.
PEST - ANSWER An analysis tool or protocol for analyzing political, environmental,
sociocultural, and technical factors.
Strategy - ANSWER A plan or method that enables an organization to achieve its long-
term goals.
SWOT - ANSWER An analysis tool that supports planning, development, and decision-
making efforts. Examines internal and external factors to the organization.
SWOT - ANSWER An analysis tool or protocol for analyzing strengths, weaknesses,
opportunities, and threats for a process, project, or initiative.
Values - ANSWER Behaviors, beliefs, actions, knowledge, skills, or abilities the
organization values above all others.
Vision - ANSWER A statement regarding what the organization wishes to achieve or
become.
, Capital - ANSWER A term that is used to refer to an asset. Organizations can choose to
invest in an asset as they believe it bring the organization value.
Compliance-Oriented - ANSWER Work that focuses meeting the requirements or
demands of rules, orders, contractual agreements, regulations, laws, legislation, etc.
Human Capital Leader - ANSWER Anyone in an organization who hires, grows, leads, or
evaluates staff.
Human Capital Management - ANSWER A system by which organizations make and
implement "human capital decisions, such as decisions on preparation, recruitment,
hiring, placement, retention, dismissal, compensation, professional development,
tenure, and promotion." (ESSA definition)
Resource - ANSWER A source of supply or support: an available means —usually used in
plural; a natural source of wealth or revenue —often used in plural; a natural feature or
phenomenon that enhances the quality of human life.
Strategic Alignment - ANSWER The process of developing and connecting goals
throughout an organization—of division, department, sub-department and individual—
to focus all staff members on their contribution to overall organizational objectives.
Strategic HR - ANSWER The management of human resources-related practices and
processes in a proactive way that aligns to the long-term and short-term goals of the
organization. This management philosophy tends to be more forward-thinking and
future focused. (Strategic or Transactional HR)
Transactional HR - ANSWER The process and practices that support the day-to-day
activities of the human resources function. These practices tend to be more
administrative and reactive. Often activities such as revising workplace policies, benefits
enrollment, and the processes of paperwork. (Strategic or Transactional HR)
100% Correct Solutions
Centralized Decision-Making - ANSWER A decision-making model and leadership
structure where decisions are made by leaders at the top of an organization or at the
central/main office, rather than disbursed across the organization and/or other
sites/buildings. In this structure, power sits with a limited few.
Decentralized Decision-Making - ANSWER A decision-making model and leadership
structure where decisions are made by leaders across the organization, rather than by
leaders/sites at the top. In this organization power is delegated across leaders in varying
divisions, functions, or sites.
Divisional Structure - ANSWER When an organization is set up along geographies,
projects, or services Functional services are repeated under each geographic region or
service. In PK12 education, often seen when very large districts are split into geographic
regions (i.e., east and west) or when a district has a leader of Early Childhood Programs,
K-5, and another of 6-12.
Functional Structure - ANSWER When an organization is set up along areas of
service/responsibility.
Goal - ANSWER A desired outcome.
Matrix Structure - ANSWER When an organization is set up along geographies/services
and by function.
Mission - ANSWER Statement that describes how an organization will fulfill its vision.
Typically, these statements include who the organization serves, who the organization
is, and what the organization values.
,Organizational Strategy - ANSWER Actions and tactics that are organized to ensure an
organization fulfills its vision, mission, values, and goals.
Organizational Structure - ANSWER The reporting structure developed to ensure an
organization can meet its goals. Structures outline and communicate the flow of
information and work to an organization's staff.
PEST - ANSWER An analysis tool for reviewing these external factors enables
organizations to assess their influence on processes, projects, or initiatives.
PEST - ANSWER An analysis tool or protocol for analyzing political, environmental,
sociocultural, and technical factors.
Strategy - ANSWER A plan or method that enables an organization to achieve its long-
term goals.
SWOT - ANSWER An analysis tool that supports planning, development, and decision-
making efforts. Examines internal and external factors to the organization.
SWOT - ANSWER An analysis tool or protocol for analyzing strengths, weaknesses,
opportunities, and threats for a process, project, or initiative.
Values - ANSWER Behaviors, beliefs, actions, knowledge, skills, or abilities the
organization values above all others.
Vision - ANSWER A statement regarding what the organization wishes to achieve or
become.
, Capital - ANSWER A term that is used to refer to an asset. Organizations can choose to
invest in an asset as they believe it bring the organization value.
Compliance-Oriented - ANSWER Work that focuses meeting the requirements or
demands of rules, orders, contractual agreements, regulations, laws, legislation, etc.
Human Capital Leader - ANSWER Anyone in an organization who hires, grows, leads, or
evaluates staff.
Human Capital Management - ANSWER A system by which organizations make and
implement "human capital decisions, such as decisions on preparation, recruitment,
hiring, placement, retention, dismissal, compensation, professional development,
tenure, and promotion." (ESSA definition)
Resource - ANSWER A source of supply or support: an available means —usually used in
plural; a natural source of wealth or revenue —often used in plural; a natural feature or
phenomenon that enhances the quality of human life.
Strategic Alignment - ANSWER The process of developing and connecting goals
throughout an organization—of division, department, sub-department and individual—
to focus all staff members on their contribution to overall organizational objectives.
Strategic HR - ANSWER The management of human resources-related practices and
processes in a proactive way that aligns to the long-term and short-term goals of the
organization. This management philosophy tends to be more forward-thinking and
future focused. (Strategic or Transactional HR)
Transactional HR - ANSWER The process and practices that support the day-to-day
activities of the human resources function. These practices tend to be more
administrative and reactive. Often activities such as revising workplace policies, benefits
enrollment, and the processes of paperwork. (Strategic or Transactional HR)
