Graded A+ 2025/2026
what is a pitfall of list making?
a) being too flexible
b) looking at one's list too often
3) including an unreasonable number of items on one's list - C) including an
unreasonable number of items on one's list
what are internal time wasters? - accessibility to others, technology, socializing,
interruptions, paperwork overload, poor filing system
what are Bran's 12 habits to master time management - 1. strive to be authentic
2. favor trusting relationships
3. maintain lifestyle that gives you maximum energy
4. organize day by your biorhythms
5. set very few priorities and stick to them
6. turn down things inconsistent with your priorities
7. set aside time for focused effort
8. always look for ways of doing things better and faster
9. build solid processes
10. spot trouble ahead and solve problems immediately
11. break goals into small units of work and think only about one unit at a time
12. finish what is important and stop doing what is no longer worthwhile
True or False:
According to Bran, one should master personal time by setting many priorities and
sticking to them. - False
motivation - defined as the force within the individual that influences or directs behavior;
comes from within a person
intrinsic motivation - internal drive to do or be something;
because of the interest and enjoyment in the task itself
extrinsic motivation - motivation enhanced by the job environment or external rewards;
because of the outcome that will result by doing the task
Elton Mayo - Hawthorne Studies
Hawthorne effect - the tendency for people to behave differently when they know they
are being studied
Herzberg - Two-Factor Theory (Motivator-Hygiene Factors)
, motivator factors - achievement, recognition, work itself, responsibility, advancement,
growth
hygiene factors - salary, supervision, job security, positive working conditions, personal
life, interpersonal relationships and peers, company policy, status
Abraham Maslow - hierarchy of needs
Hierarchy of needs - people are motivated to satisfy certain needs, ranging from basic
survival to complex psychological needs, and that people seek a higher need only when
the lower needs have been predominantly met
B. F. Skinner - operant conditioning
operant conditioning - the idea that learning is a function of change in overt behavior.
changes in behavior are the result of an individual's repsonse to events (stimuli) that
occur in the environment
Douglas McGregor - Theory X and Y
Theory X employees - avoid work if possible, dislike work, must be directed, have little
ambition, avoid responsibility, need threats to be motivated, need close supervision, are
motivated by rewards and punishment
Theory Y employees - like and enjoy work; are self-directed; seek responsibility; are
imaginative and creative; have underutilized intellectual capacity; need only general
supervision; are encouraged to participate in problem solving
Victor Vroom - Expectancy Theory
Expectancy Theory - a person's expectations about his or her environment or a certain
event will influence behavior
if there is an expectation of a reward and it does not occur, the individual is less likely to
repeat
Saul Gellerman - Theory of "Stretching"
Stretching - individuals should be periodically "stretched" to do tasks more difficult that
they are used to doing
this challenge is to energize people to enjoy the beauty of pushing themselves beyond
what they thing they can do
David McClelland - Basic Needs Theory
Basic Needs Theory - people are motivated by three basic needs:
achievement, affiliation, power