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Exam (elaborations)

Intro To Communications Module 1 - Questions with complete solution

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Intro To Communications Module 1 - Questions with complete solution

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Intro To Communications Module 1 -
Questions
1. Unsuccessful Which of the following statements is true of communication?
communicatio
n results in 1) Communication involves only spoken word.
misunderstand
- ing of your 2) Unsuccessful communication results in misunderstanding of your
intent. intent.

3) Being able to successfully communicate is a skill that all people are
born with.

2. To solve prob- 4) Successful communication results in people agreeing with your
point of view.
lems, make
deci- sions
Which of the following best describes the purpose of communication?
and man- age
relationships 1) To solve problems, make decisions and manage relationships with
with others. others.

2) To socialize with others.

3) To get other people to agree with you.

3. Yes Joe is beginning to search for a job and is in the midst of interviewing.
What should Joe keep in mind as he prepares for his interviews? How
can he successfully communicate in his interviews? Indicate whether
the following would be (yes) or would not be (no) appropriate actions
taken by Joe that would result in ettective communication.

He should try to understand and predict the needs and responses of the
interview- er/s.

1) Yes

2) No

1/
26

, Intro To Communications Module 1 -
Questions
4. No Joe should rely only on his intellect to respond to the messages he
receives.

1) Yes




2/
26

, Intro To Communications Module 1 -
Questions

2) No

5. No Joe should focus on the message he is trying to convey regardless of
the responses and feedback he may get from the interviewers.

1) Yes

2) No

6. Yes He should pause, reflect, and evaluate after every interaction.

1) Yes

2) No

7. Emily needs Emily is a college sophomore. In her first year, she had a high GPA,
to think about enjoyed her classes, made friends easily, and received a lot of support from
how she will
her family back at home. This year, however, things are not going quite so
convey her
well. Her father's real-estate business is struggling, and her parents are
situation to
no longer able to send her extra money for her living expenses. So,
her advisor
Emily began waiting tables at night to make ends meet.
and what she
will say. Spending up to 30 hours a week at the restaurant, on top of a full
course load, has left Emily with little time to study, get a good night's sleep,
or spend time with her friends. With only a few weeks left in the
semester, Emily's grades have begun to slip, and she has become
isolated from her friends. Neither her instructors nor her friends seem
very understanding of her situation, but, then again, she has not had an
open conversation with anyone about her challenges. She just feels too
embarrassed to share her struggles with her friends, let alone her
professors, and doesn't know how to appropriately talk about these
personal problems.

3/
26

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