Lesson 6: Gate Management (Spirit
Airlines) Exam |106 Q’s and A’s
CSA's basic fuction upon aircraft departure - -Gate preparation, customer
processing, provide customer info, customer boarding, close aircraft door,
remove jet bridge (or air stairs) from aircraft, close flight
- CSA's basic function upon aircraft arrival - -Gate preparation, position jet
bridge ( or air stairs) to aircraft, open aircraft door, customer deplaning
- 5 minutes - -Aircraft doors must close within
- Aircraft search required - -First departure at beginning of each calendar
day, last point of departure from US, to a non US location, at a non US
location prior to returning to US, the first landing point in the US from Intl,
any time left unattended
- Reconciling a flight - -Aircraft Zone Report, Downline Connections Report,
Flight Close Report
- APIS Document Verification - -Transmitted twice, no later than 30 minutes
before and no more than 30 minutes after the flight has departed the gate
- ARNK - -Arrival Unknown
- ETA - -estimated time of arrival
- ETD - -Estimated Time of Departure
- PIC - -Pilot in Command
- 30 minutes - -The gate agent must be available at the gate before the
scheduled arrival time.
- One hour - -The gate agent must be available at the gate before the
scheduled departure time.
- First 10 minutes - -If any damage is found, must that be reported within
this time to be charge to the originating station
- Front wheels to be chocked - -The CSA waits for this is done and gets a
thumbs up from the RSA
, - 6 - 12 inches - -Stop the jet bridge from the air craft to make final
adjustments
- 1 - 2 inches - -Do not allow more than this gap between the aircraft and
the bumper
- GENDEC, PASSENGER MANIFESTS AND CARGO MANIFEST (if applicable) - -
CSA meeting the aircraft must take completed paperwork from the crew
- GENDEC - -General Declaration, must have block time written by the
agent, also includes # of customers and crew
- The originating station - -What station is charged because of any damage
found on the aircraft upon its arrival?
- From 6 to 12 inches from the aircraft. - -How many inches must the agent
stop the jet bridge for final adjustments?
- From 1 to 2 inches - -How wide must the gap be between the bumper and
the aircraft by positioning the jet bridge?
- At least 2 inches - -How far down must the jet bridge platform be from the
bottom of the aircraft doorway?
- The thumbs up signal from the FA - -What should the gate agent see
before opening the door?
- Flight Summary Report - -Filled out by the agent working the flight
- RON - -Remain Overnight
- Aircraft type, station type, domestic or international operation - -What
factors does the minimum ground time depend on?
- 55 minutes - -How many minutes does an A319 aircraft have for a FOCUS
minimum ground time, international.
- Minimum Ground Time vary depending on - -Aircraft type, station type,
domestic or international
- Focus Stations - -ATL, BOS, BWI FLL DFW DTW IAH LAS LAX MCO MSP ORD
- 60 minutes - -How many minutes does an A320 aircraft have for a focus
minimum ground time for a domestic flight?
Airlines) Exam |106 Q’s and A’s
CSA's basic fuction upon aircraft departure - -Gate preparation, customer
processing, provide customer info, customer boarding, close aircraft door,
remove jet bridge (or air stairs) from aircraft, close flight
- CSA's basic function upon aircraft arrival - -Gate preparation, position jet
bridge ( or air stairs) to aircraft, open aircraft door, customer deplaning
- 5 minutes - -Aircraft doors must close within
- Aircraft search required - -First departure at beginning of each calendar
day, last point of departure from US, to a non US location, at a non US
location prior to returning to US, the first landing point in the US from Intl,
any time left unattended
- Reconciling a flight - -Aircraft Zone Report, Downline Connections Report,
Flight Close Report
- APIS Document Verification - -Transmitted twice, no later than 30 minutes
before and no more than 30 minutes after the flight has departed the gate
- ARNK - -Arrival Unknown
- ETA - -estimated time of arrival
- ETD - -Estimated Time of Departure
- PIC - -Pilot in Command
- 30 minutes - -The gate agent must be available at the gate before the
scheduled arrival time.
- One hour - -The gate agent must be available at the gate before the
scheduled departure time.
- First 10 minutes - -If any damage is found, must that be reported within
this time to be charge to the originating station
- Front wheels to be chocked - -The CSA waits for this is done and gets a
thumbs up from the RSA
, - 6 - 12 inches - -Stop the jet bridge from the air craft to make final
adjustments
- 1 - 2 inches - -Do not allow more than this gap between the aircraft and
the bumper
- GENDEC, PASSENGER MANIFESTS AND CARGO MANIFEST (if applicable) - -
CSA meeting the aircraft must take completed paperwork from the crew
- GENDEC - -General Declaration, must have block time written by the
agent, also includes # of customers and crew
- The originating station - -What station is charged because of any damage
found on the aircraft upon its arrival?
- From 6 to 12 inches from the aircraft. - -How many inches must the agent
stop the jet bridge for final adjustments?
- From 1 to 2 inches - -How wide must the gap be between the bumper and
the aircraft by positioning the jet bridge?
- At least 2 inches - -How far down must the jet bridge platform be from the
bottom of the aircraft doorway?
- The thumbs up signal from the FA - -What should the gate agent see
before opening the door?
- Flight Summary Report - -Filled out by the agent working the flight
- RON - -Remain Overnight
- Aircraft type, station type, domestic or international operation - -What
factors does the minimum ground time depend on?
- 55 minutes - -How many minutes does an A319 aircraft have for a FOCUS
minimum ground time, international.
- Minimum Ground Time vary depending on - -Aircraft type, station type,
domestic or international
- Focus Stations - -ATL, BOS, BWI FLL DFW DTW IAH LAS LAX MCO MSP ORD
- 60 minutes - -How many minutes does an A320 aircraft have for a focus
minimum ground time for a domestic flight?
