TACO BELL QUESTIONS AND ANSWERS
How do you access the answer system - Answers - In my Taco Bell then find the links in
upper right
Are service animals allowed in the store and do they need to show documentation -
Answers - Yes and no to documentation
What does C stand for in CHAMPS - Answers - Cleanliness
What does the H stand for in CHAMPS - Answers - Hospitality
What does the A stand for in CHAMPS - Answers - Accuracy
What does the M stand for in CHAMPS - Answers - Maintanance
What does the P stand for in CHAMPS - Answers - Product Quality
What does the S stand for in CHAMPS - Answers - Speed
How long can a table remain unbused - Answers - 3 min
How many seconds do you have to greet a guest - Answers - 5 sec
Does a DY order taker need to repeat the order when there is a functioning order
confirmation board - Answers - No
What is the total time for a guest transaction - Answers - 3 min 30 sec
What is the Westaco VOC goal - Answers - 73
What is the minimum feedback responses required by Westaco - Answers - 32
Give an example of gaming VOC calls - Answers - If you can follow the instructions on
the back of the receipt and fill out the survey it would be greatly appreciated and you
also have a chance to win $500 if you fill out the survey
What does clean as you go mean - Answers - Clean on your down time
What does clean mean - Answers - No visible debris
What does sanitize mean - Answers - Bacteria levels are lowered to safe levels
What is the 3 sink method - Answers - Scrape, wash, rinse, and sanitize
Can an employee wear fingernail polish - Answers - Yes
, Can an employee wear a nose stud - Answers - Yes
Can an employee wear a watch - Answers - No
What are the 5 illnesses that you are required to tell your manager about if you become
in contact with - Answers - Norovirus, Hepatitis A, Shigella, E. Coli, Salmonella
Is it okay to wash your hands in the prep sink - Answers - No
What is the minimum temperature for the hand wash sink - Answers - 100 F
What happens if you cut your fingered and the blood gets in any food - Answers -
Discard Immediately
What is the temperature of the wash side of the 3 sink process - Answers - 120
How many dishes are allowed in the middle sink in the 3 sink process - Answers - None
What should the quaternary test strip read if it is at the correct strength - Answers - 200
ppm
When does the quaternary sanitizer work - Answers - When it completely dries
What is the critical control point - Answers - The point in the cooking process that if you
don't meet the temperature or time requirements someone could get ill
How close can chemicals be to food or cups - Answers - 12 inches and on the same
level or lower
What does cross contamination mean - Answers - Two things touching or mixed
What is the maximum temperature for cold ingredients - Answers - 40 degrees
What is the maximum temperature for hot holding of foods - Answers - 160 degrees
How many hours are potatoes allowed to be held - Answers - 2 hour
Can employees use bug killer in the store - Answers - No
What does UOM mean when we are talking about the ingredients in the store - Answers
- Unit of measure
Can you tell a health inspector to come back another time - Answers - No
How do you access the answer system - Answers - In my Taco Bell then find the links in
upper right
Are service animals allowed in the store and do they need to show documentation -
Answers - Yes and no to documentation
What does C stand for in CHAMPS - Answers - Cleanliness
What does the H stand for in CHAMPS - Answers - Hospitality
What does the A stand for in CHAMPS - Answers - Accuracy
What does the M stand for in CHAMPS - Answers - Maintanance
What does the P stand for in CHAMPS - Answers - Product Quality
What does the S stand for in CHAMPS - Answers - Speed
How long can a table remain unbused - Answers - 3 min
How many seconds do you have to greet a guest - Answers - 5 sec
Does a DY order taker need to repeat the order when there is a functioning order
confirmation board - Answers - No
What is the total time for a guest transaction - Answers - 3 min 30 sec
What is the Westaco VOC goal - Answers - 73
What is the minimum feedback responses required by Westaco - Answers - 32
Give an example of gaming VOC calls - Answers - If you can follow the instructions on
the back of the receipt and fill out the survey it would be greatly appreciated and you
also have a chance to win $500 if you fill out the survey
What does clean as you go mean - Answers - Clean on your down time
What does clean mean - Answers - No visible debris
What does sanitize mean - Answers - Bacteria levels are lowered to safe levels
What is the 3 sink method - Answers - Scrape, wash, rinse, and sanitize
Can an employee wear fingernail polish - Answers - Yes
, Can an employee wear a nose stud - Answers - Yes
Can an employee wear a watch - Answers - No
What are the 5 illnesses that you are required to tell your manager about if you become
in contact with - Answers - Norovirus, Hepatitis A, Shigella, E. Coli, Salmonella
Is it okay to wash your hands in the prep sink - Answers - No
What is the minimum temperature for the hand wash sink - Answers - 100 F
What happens if you cut your fingered and the blood gets in any food - Answers -
Discard Immediately
What is the temperature of the wash side of the 3 sink process - Answers - 120
How many dishes are allowed in the middle sink in the 3 sink process - Answers - None
What should the quaternary test strip read if it is at the correct strength - Answers - 200
ppm
When does the quaternary sanitizer work - Answers - When it completely dries
What is the critical control point - Answers - The point in the cooking process that if you
don't meet the temperature or time requirements someone could get ill
How close can chemicals be to food or cups - Answers - 12 inches and on the same
level or lower
What does cross contamination mean - Answers - Two things touching or mixed
What is the maximum temperature for cold ingredients - Answers - 40 degrees
What is the maximum temperature for hot holding of foods - Answers - 160 degrees
How many hours are potatoes allowed to be held - Answers - 2 hour
Can employees use bug killer in the store - Answers - No
What does UOM mean when we are talking about the ingredients in the store - Answers
- Unit of measure
Can you tell a health inspector to come back another time - Answers - No
