UPDATED EXAM STUDY GUIDE ACTUAL TEST
QUESTIONS AND CORRECT ANSWERS (CORRECT
VERIFIED SOLUTIONS) A NEW UPDATED VERSION
the phoenix fire department is committed to providing the highest
level of public ________ services for our community.
A) education
B) safety
C) entities
D) well being - CORRECT ANSWER Introduction
b - safety
we protect lives and property though fire suppression, emergency
medical and transportation services, __________, fire prevention and
public education.
A - disaster management
,B - firefighting
C - rescue management
D - fitness awareness - CORRECT ANSWER Introduction
a - disaster management
our members will prevent harm, survive, and be _____!
A - friendly
B - professional
C - nice
D - positive - CORRECT ANSWER Introduction
c - nice
The Phoenix Fire Department cross-trains its firefighters to provide a
full range of fire suppression, _____________________________, technical
rescue, aircraft firefighting and rescue as well as emergency medical
services including basic and advanced life support and emergency
medical transportation.
A) Emergency response
B) Hazardous materials response
C) Rope Rescue response
D) Disaster response - CORRECT ANSWER Introduction
b - hazardous materials response
5. The Phoenix Fire Department has a _______ reputation as one of the
best fire departments in North America
A) International
B) National
C) Excellent
D) Stellar - CORRECT ANSWER Introduction
b - national
6. This reputation has been earned through years of commitment to
focusing our mission on providing the best _______ possible, philosophy
,based on working together and treating each other and the customers
we serve with respect
A) Customer service
B) Internal service
C) External service
D) Citizen service - CORRECT ANSWER Introduction
a - customer service
7. The Phoenix Fire Department has a ______ labor management
process, and a culture that is open to change and improving the
Department so that future generations of firefighters may benefit from
the hard work of current and past members, with a goal to continue to
make the Department better for those who follow them.
A) Very good
B) Model
C) Form
D) Excellent - CORRECT ANSWER Introduction
b - model
8. The Phoenix Fire Department has a Model labor management
process, and a culture that is open to change and improving the
Department so that future generations of firefighters may benefit from
the hard work of current and past members, with a goal to continue to
make the Department _______ for those who follow them.
A) Stronger
B) More professional
C) Worse
D) Better - CORRECT ANSWER Introduction
d - better
9. This booklet is designed to give you an overview of the Phoenix Fire
Department. It will introduce you to the demands of being a firefighter
and to the Training Academy experience. The information contained
within this document will not only provide you with critical information
, for the written examination process but also insight into the document
will not only provide you with critical information for the ___________
process but the also insight into the Phoenix Fire Department for the
oral interview process
A) Written examination
B) Physical examination
C) Physiological examination
D) Mental examination - CORRECT ANSWER Introduction
a - written examination
1. The Phoenix Fire Chief is
a. Kara Kalkbrenner
b. Steve Beuerlein
c. Bob Khon
d. Sam Neville - CORRECT ANSWER Welcome
a. Kara Kalkbrenner
2. The Local 493 Union President is
a. Pete Gorriez
b. Pat Cantleme
c. Steve Beuerlein
d. Billy Sheilds - CORRECT ANSWER welcome
c - steve beuerlein
3. The career of a Phoenix Firefighter is one of the most _____ careers
an individual can choose
a. Rewarding
b. Exciting
c. Worthwhile
d. Gratifying - CORRECT ANSWER welcome
d - gratifying
4. We are safe, well-trained, and___________.
a. Friendly
b. Professional