ICC Exam 1 Questions & Answers.
Be familiar with the 6 imperatives in intercultural communication - CORRECT ANSWER -Peace
imperative
-Technological imperative
-Self-awareness imperative
-Demographic imperative
-Economic imperative
-Ethical Imperative
know the differences between cultural relativism & universalism - CORRECT ANSWER Relativism: the
belief that each culture should be allowed its own rules and that cultures cannot be judged.
Universalism: the belief that some rules apply to all cultures and that cultures can be judged and found
wanting.
Be able to discuss the 4 levels of intercultural competence - CORRECT ANSWER Unconscious
incompetence-- be yourself approach, not conscious of differences and do not need to act in any
particular way
Conscious incompetence-- realize that things may not be going well in the interaction but they are not
sure why
Conscious competence-- are bringing better across culture but always have to think strategically; when
one is aware that interaction is going well and understands why
Unconscious competence-- so good, naturally how you talk and approach
4 components to achieve intercultural competence - CORRECT ANSWER Motivation -- desire to make a
commitment in relationships, learn about the self and others, and to remain flexible.
, Knowledge-- quality of knowing oneself, others, and various aspects of communication
Attitudes- an individual's dispositions or metal sets. As a component of intercultural communication
competence (tolerance for ambiguity, empathy, and nonjudgmentalism)
Behaviors and Skills-- associated in being more confident
Characteristics of culture - CORRECT ANSWER -Is learned
-Is a set of shared interpretations
-Involves beliefs, values, norms
-Affects behavior
-Involves large groups of people
Iceberg model of culture - CORRECT ANSWER Surface level: food , clothes, music
Intermediate level: symbols and norms
Deep level: believes and values
Kluckhohn & Strodtbeck's theory - CORRECT ANSWER Distinguish cultures based on how they each
addressed 5 common human concerns
5 axes of cultural difference they propose - CORRECT ANSWER What is human nature? Mix of good and
evil
What is the relationship between humans and nature? humans dominate but accept natures power
What is the relationship between humans? group oriented
Be familiar with the 6 imperatives in intercultural communication - CORRECT ANSWER -Peace
imperative
-Technological imperative
-Self-awareness imperative
-Demographic imperative
-Economic imperative
-Ethical Imperative
know the differences between cultural relativism & universalism - CORRECT ANSWER Relativism: the
belief that each culture should be allowed its own rules and that cultures cannot be judged.
Universalism: the belief that some rules apply to all cultures and that cultures can be judged and found
wanting.
Be able to discuss the 4 levels of intercultural competence - CORRECT ANSWER Unconscious
incompetence-- be yourself approach, not conscious of differences and do not need to act in any
particular way
Conscious incompetence-- realize that things may not be going well in the interaction but they are not
sure why
Conscious competence-- are bringing better across culture but always have to think strategically; when
one is aware that interaction is going well and understands why
Unconscious competence-- so good, naturally how you talk and approach
4 components to achieve intercultural competence - CORRECT ANSWER Motivation -- desire to make a
commitment in relationships, learn about the self and others, and to remain flexible.
, Knowledge-- quality of knowing oneself, others, and various aspects of communication
Attitudes- an individual's dispositions or metal sets. As a component of intercultural communication
competence (tolerance for ambiguity, empathy, and nonjudgmentalism)
Behaviors and Skills-- associated in being more confident
Characteristics of culture - CORRECT ANSWER -Is learned
-Is a set of shared interpretations
-Involves beliefs, values, norms
-Affects behavior
-Involves large groups of people
Iceberg model of culture - CORRECT ANSWER Surface level: food , clothes, music
Intermediate level: symbols and norms
Deep level: believes and values
Kluckhohn & Strodtbeck's theory - CORRECT ANSWER Distinguish cultures based on how they each
addressed 5 common human concerns
5 axes of cultural difference they propose - CORRECT ANSWER What is human nature? Mix of good and
evil
What is the relationship between humans and nature? humans dominate but accept natures power
What is the relationship between humans? group oriented
