BCOR Exam Questions and Answers Latest Update 2025 Already Passed
6 PRINCIPLES OF COMMUNICATION - Answers 1) used to meet needs
2) governed by rules
3) comes in verbal & nonverbal forms
4) has context and relational demensions
5) can be metacommunicative
6) people give communication meaning
RELATIONAL NEEDS - Answers used to form and maintain personal relationships
IDENTITY NEEDS - Answers shapes how we portray ourselves
INFORMATIONAL NEEDS - Answers asking questions to reduce confusion
INSTRUMENTAL NEEDS - Answers everyday needs like. Ex. dinner plans
EXPLICIT RULES - Answers clearly articulated by a superior
IMPLICIT RULES - Answers rules that everyone knows about even though they are not clearly stated
CONTENT DIMENSION - Answers consists of literal information through messages
RELATIONAL DIMENSION - Answers message that is sent secondary.
Ex. you tell your supervisor your concerns about a project. The relational dimension is the secondary
message, "I am comfortable telling you this concern."
METACOMMUICATION - Answers communication about communication
ELEMENTS OF THE COMMUNICATION PROCESS (6) - Answers 1) communication is the creation and
exchange of messages
2) requires senders and receivers
3) occurs on multiple channels Ex. Face-to-Face, email
4) affection by context
5) includes noise and feedback
6) is Dynamic (constantly changing)
, COMMUNICATION IN PROFESSIONAL NETWORKS - Answers 1) formal communication networks
2) informally in professional networks
3) networkers use many channels to stay connected
4) networkers build broad connections
DOWNWARD COMMUNICATION - Answers From superior to subordinate
UPWARD COMMUNICATION - Answers from subordinate to superior
LATERAL COMMUNICATION - Answers between equals
CULTIVATING CREDIBILITY (5) - Answers 1) credible communicators build trust
2) develop rapport (harmony & goodwill)
3) listen actively
4) maintain integrity
5) adapt to your audience
CHARACTERISTICS OF A SUCCESSFUL COMMUNICATOR (6) - Answers 1) self awareness
2) adaptability
3) cognitively complex
4) empathetic
5) emotionally intelligent
6) ethical
CULTURE - Answers learned/shared language, norms, and values with people of a particular group
SOCIETIES - Answers groups of people who share a culture
CO-CULTURES - Answers groups of people who share values/norms related to mutual interests besides
their nationality
ETHNICITY - Answers perception of our ancestry
NATIONALITY - Answers citizen of a country
RACE - Answers physical characteristics that distinguish a group of people.
no scientific difference in race being linked to intellect
6 PRINCIPLES OF COMMUNICATION - Answers 1) used to meet needs
2) governed by rules
3) comes in verbal & nonverbal forms
4) has context and relational demensions
5) can be metacommunicative
6) people give communication meaning
RELATIONAL NEEDS - Answers used to form and maintain personal relationships
IDENTITY NEEDS - Answers shapes how we portray ourselves
INFORMATIONAL NEEDS - Answers asking questions to reduce confusion
INSTRUMENTAL NEEDS - Answers everyday needs like. Ex. dinner plans
EXPLICIT RULES - Answers clearly articulated by a superior
IMPLICIT RULES - Answers rules that everyone knows about even though they are not clearly stated
CONTENT DIMENSION - Answers consists of literal information through messages
RELATIONAL DIMENSION - Answers message that is sent secondary.
Ex. you tell your supervisor your concerns about a project. The relational dimension is the secondary
message, "I am comfortable telling you this concern."
METACOMMUICATION - Answers communication about communication
ELEMENTS OF THE COMMUNICATION PROCESS (6) - Answers 1) communication is the creation and
exchange of messages
2) requires senders and receivers
3) occurs on multiple channels Ex. Face-to-Face, email
4) affection by context
5) includes noise and feedback
6) is Dynamic (constantly changing)
, COMMUNICATION IN PROFESSIONAL NETWORKS - Answers 1) formal communication networks
2) informally in professional networks
3) networkers use many channels to stay connected
4) networkers build broad connections
DOWNWARD COMMUNICATION - Answers From superior to subordinate
UPWARD COMMUNICATION - Answers from subordinate to superior
LATERAL COMMUNICATION - Answers between equals
CULTIVATING CREDIBILITY (5) - Answers 1) credible communicators build trust
2) develop rapport (harmony & goodwill)
3) listen actively
4) maintain integrity
5) adapt to your audience
CHARACTERISTICS OF A SUCCESSFUL COMMUNICATOR (6) - Answers 1) self awareness
2) adaptability
3) cognitively complex
4) empathetic
5) emotionally intelligent
6) ethical
CULTURE - Answers learned/shared language, norms, and values with people of a particular group
SOCIETIES - Answers groups of people who share a culture
CO-CULTURES - Answers groups of people who share values/norms related to mutual interests besides
their nationality
ETHNICITY - Answers perception of our ancestry
NATIONALITY - Answers citizen of a country
RACE - Answers physical characteristics that distinguish a group of people.
no scientific difference in race being linked to intellect
