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Exam (elaborations)

OPMA 3306 Exam 2 questions with complete solutions graded A+

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OPMA 3306 Exam 2 questions with complete solutions graded A+

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OPMA 3306 Exam 2 questions with complete solutions
graded A+
1. The optimal utilization rate of a E. Stage performance
service operation is context
specific. Planning for low (All sports teams like sellouts, not only
utilization rates is appropriate because
when both the degree of uncertainty and of the virtually 100 percent
contribution margin
the stakes are high as in of each customer, but because a full
emergency re- sponse services. house creates an atmosphere that pleases
Which of the following customers,
services should plan for a high utilization motivates the home team to
perform better,
rate? timings of a person do-
ing a job are 10
A. An expensive restaurant minutes and 6 minutes
respectively. The
B. The fire department learning-adjusted time

C. A hospital ambulance service

D. A customer help line

E. A stage performance

2. The point at which the scale
economy curve and the learning
curve intersect is called the
capacity optimum.

T/F

3. The unit improvement factor for a
60% learning curve at 25 units is
0.0933. The first and second


, OPMA 3306 Exam 2 questions with complete solutions
graded A+
and boosts future ticket sales. Stage perfor- mances share FALSE
this phenomenon.)
(Capacity optimum is a meaningless term
not referenced in the text.)


Learning curve rate = 60% = 0.6

Unit improvement factor at 25 units =

0.0933 Time required for 1st unit = 10

minutes
estimate for the unit number 25 is 0.9330
The unit time for the nth unit can
be calculated
minutes
. using learning curve formula as follows:






, OPMA 3306 Exam 2 questions with complete solutions
graded A+
Tn = T1 x C
T/F
T1 = time required for first

unit Tn = time required for

nth unit C = unit

improvement factor

T25 = T1 x C = 10 x 0.0933 =

4. You time someone completing a 0.9330 minute TRUE
single task the first time at 120
minutes and the second time they T1 = time required for first unit = 120
do the task it takes minutes

T2 = time required for 2nd unit = 108
minutes
108 minutes. You should use a 90
percent Learning Curve to estimate Tn = time required for nth
unit
the length of
this worker will take to complete this
time
= Time re- Learning rate from 1st to 2nd unit
task in the a widely varied set of
production objec- tives.
future. T/F Group of

answer

choices T/F
5. A production facility develops
virtuosi- ty and works best
when it focused on


, OPMA 3306 Exam 2 questions with complete solutions
graded A+
quired for 2nd unit/time required for 1st unit
= L2/ L1

T2/ T1 = 108/120 = 0.90 TRUE

FALSE

(A production facility works best when it focus- es on a
fairly limited set of production objec- tives.)

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