NHA Line of Service Exam Questions
and Answers 100% Solved | Graded A+
Where changes are made to charges for other items and services that the facility
offers, the facility must inform the resident in writing at least - ✔✔60 days prior
to implementation of the change.
The facility must provide the resident with access to personal and medical
records pertaining to their self, upon an oral and written request, in the form
and format requested by the individual, if it is readily producible in such form
and format (including in an electronic form or format when such records are
maintained electronically) or if not, in a readable hard copy form or such other
form agreed to by the facility and the individual within - ✔✔24 hours
The facility must allow the resident to obtain a copy of the records or any
portion there of upon request and - ✔✔2 working days advance notice to the
facility
The facility must have reports with respect to any surveys, certifications, and
complaint investigations made respecting the facility along with plans of
correction in effect with respect to the facility, available for any individual to
review upon request. - ✔✔3 preceding years
1|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
,The facility must notify each resident that receives Medicaid benefits when the
amount in the residents account reaches - ✔✔$200 less than the SSI resource
limit
The facility must deposit the resident's personal funds in excess of $_____ in an
interest bearing account that is separate from any of the facility's operating
accounts, and that credits all interest earned on resident's funds to that
account. - ✔✔$50
(iv) The facility must refund to the resident or resident representative any and
all refunds due the resident within - ✔✔30 days from the resident's date of
discharge from the facility.
Comfortable and safe temperature levels. Facilities initially certified after
October 1, 1990 must maintain a temperature range of - ✔✔71 to 81 °F
Maintaining evidence demonstrating the results of all grievances for a period of
no less than - ✔✔3 years from the issuance of the grievance decision.
(B) Each covered individual shall report immediately, but not later than
_______________ after forming the suspicion, if the events that cause the
suspicion result in serious bodily injury, or not later than __________ if the
2|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
,events that cause the suspicion do not result in serious bodily injury. - ✔✔2
hours or 24 hours
Ensure that all alleged violations involving abuse, neglect, exploitation or
mistreatment, including injuries of unknown source and misappropriation of
resident property, are reported immediately, but not later than
________________ after the allegation is made, if the events that cause the
allegation involve abuse or result in serious bodily injury - ✔✔2 hours
not later than _________ hours if the events that cause the allegation do not
involve abuse and do not result in serious bodily injury, to the administrator of
the facility and to other officials (including to the State Survey Agency and adult
protective services where state law provides for jurisdiction in long-term care
facilities) in accordance with State law through established procedures. - ✔✔24
Report the results of all investigations to the administrator or his or her
designated representative and to other officials in accordance with State law,
including to the State Survey Agency, within ________________________ of the
incident, and if the alleged violation is verified appropriate corrective action
must be taken. - ✔✔5 working days
3|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
, the notice of transfer or discharge required under this section must be made by
the facility at least _______ days before the resident is transferred or
discharged. - ✔✔30
Comprehensive careplan. Within ______ calendar days after admission,
excluding readmissions in which there is no significant change in the resident's
physical or mental condition. (For purposes of this section, "readmission"
means a return to the facility following a temporary absence for hospitalization
or for therapeutic leave.) - ✔✔14
Comprehensive care plan. Within _______ calendar days after the facility
determines, or should have determined, that there has been a significant
change in the resident's physical or mental condition. (For purposes of this
section, a "significant change" means a major decline or improvement in the
resident's status that will not normally resolve itself without further
intervention by staff or by implementing standard disease-related clinical
interventions, that has an impact on more than one area of the resident's health
status, and requires interdisciplinary review or revision of the care plan, or
both.) - ✔✔14
4|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
and Answers 100% Solved | Graded A+
Where changes are made to charges for other items and services that the facility
offers, the facility must inform the resident in writing at least - ✔✔60 days prior
to implementation of the change.
The facility must provide the resident with access to personal and medical
records pertaining to their self, upon an oral and written request, in the form
and format requested by the individual, if it is readily producible in such form
and format (including in an electronic form or format when such records are
maintained electronically) or if not, in a readable hard copy form or such other
form agreed to by the facility and the individual within - ✔✔24 hours
The facility must allow the resident to obtain a copy of the records or any
portion there of upon request and - ✔✔2 working days advance notice to the
facility
The facility must have reports with respect to any surveys, certifications, and
complaint investigations made respecting the facility along with plans of
correction in effect with respect to the facility, available for any individual to
review upon request. - ✔✔3 preceding years
1|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
,The facility must notify each resident that receives Medicaid benefits when the
amount in the residents account reaches - ✔✔$200 less than the SSI resource
limit
The facility must deposit the resident's personal funds in excess of $_____ in an
interest bearing account that is separate from any of the facility's operating
accounts, and that credits all interest earned on resident's funds to that
account. - ✔✔$50
(iv) The facility must refund to the resident or resident representative any and
all refunds due the resident within - ✔✔30 days from the resident's date of
discharge from the facility.
Comfortable and safe temperature levels. Facilities initially certified after
October 1, 1990 must maintain a temperature range of - ✔✔71 to 81 °F
Maintaining evidence demonstrating the results of all grievances for a period of
no less than - ✔✔3 years from the issuance of the grievance decision.
(B) Each covered individual shall report immediately, but not later than
_______________ after forming the suspicion, if the events that cause the
suspicion result in serious bodily injury, or not later than __________ if the
2|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
,events that cause the suspicion do not result in serious bodily injury. - ✔✔2
hours or 24 hours
Ensure that all alleged violations involving abuse, neglect, exploitation or
mistreatment, including injuries of unknown source and misappropriation of
resident property, are reported immediately, but not later than
________________ after the allegation is made, if the events that cause the
allegation involve abuse or result in serious bodily injury - ✔✔2 hours
not later than _________ hours if the events that cause the allegation do not
involve abuse and do not result in serious bodily injury, to the administrator of
the facility and to other officials (including to the State Survey Agency and adult
protective services where state law provides for jurisdiction in long-term care
facilities) in accordance with State law through established procedures. - ✔✔24
Report the results of all investigations to the administrator or his or her
designated representative and to other officials in accordance with State law,
including to the State Survey Agency, within ________________________ of the
incident, and if the alleged violation is verified appropriate corrective action
must be taken. - ✔✔5 working days
3|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
, the notice of transfer or discharge required under this section must be made by
the facility at least _______ days before the resident is transferred or
discharged. - ✔✔30
Comprehensive careplan. Within ______ calendar days after admission,
excluding readmissions in which there is no significant change in the resident's
physical or mental condition. (For purposes of this section, "readmission"
means a return to the facility following a temporary absence for hospitalization
or for therapeutic leave.) - ✔✔14
Comprehensive care plan. Within _______ calendar days after the facility
determines, or should have determined, that there has been a significant
change in the resident's physical or mental condition. (For purposes of this
section, a "significant change" means a major decline or improvement in the
resident's status that will not normally resolve itself without further
intervention by staff or by implementing standard disease-related clinical
interventions, that has an impact on more than one area of the resident's health
status, and requires interdisciplinary review or revision of the care plan, or
both.) - ✔✔14
4|Page
©KERRYMARTIN 2025/2026. YEAR PUBLISHED 2025.
