HFT 4253 Modules 1,2,4, Test 1 With Complete Solution

HFT 4253 Modules 1,2,4, Test 1
With Complete Solution

Range of Lodging Property Alternatives - ANSWER Hostel, limited service
hotels, full service hotels, luxury hotels, destination resorts

The Lodging Industry has historically been linked to - ANSWER routes of
transportation

1920s - ANSWER we got trains which made it easier for people to travel
around the country and this created many new destination spots where
hotels were being built

1950s - ANSWER we got cars which made it even easier to travel and the 1st
Holiday Inn, Howard Johnson, and Marriott opened

We can also classify hotels by location - ANSWER Airport

Suburban

Urban

Highway

Resort




Line Department - ANSWER Those directly involved in the "chain of
command"

Directly responsible for revenues

, - Front office and food/beverage

Also responsible for property operations

- Housekeeping, maintenance, and engineering




Staff Department - ANSWER Providing technical, supportive assistance to
support line decision makers

Making recommendations to (but not decisions for) line decision makers

- Purchasing, human relations, and accounting




Revenue Center - ANSWER A hotel department that generates revenue

- Front office and food/beverage departments

- Also revenues from telephone services, space

rental, and fees from parking garages, vending

machines, and golf courses




Cost Center - ANSWER A hotel department that incurs costs in support of a
revenue center

- Marketing, maintenance, accounting, human

resources, and security departments