MGMT 309 Final Exam Questions And Answers With
Verified Quiz
The Psychological Contract ANS The overall set of expectations held by an individual with
respect to what he or she will contribute to the organization and what the organization will provide in
return.
Person-Job Fit ANS extent to which the contributions made by an individual match the
inducements offered by an organization.
Reasons for poor person-job fit ANS 1. Imperfect organizational selection procedures
2.Change in both people and organization over time
3. New Technologies require new employee skills
4. Unique individuals and unique jobs.
Individual Differences ANS personal attributes that vary from one person to another
-physical, psychological, or emotional
Video: The Break Up ANS Personality and Individual Behavior
-Jennifer: Conscientiousness
Personality ANS The relatively stable set of psychological and behavioral attributes that
distinguish one person from another.
The "Big Five" Personality Traits ANS 1. Agreeableness
2. Conscientiousness
3. Negative emotionality
4. Extraversion
5. Openness
,Agreeableness ANS A person's ability to get along with others
-causes some people to be gentle, cooperative, and good-natured in their dealings with others
Conscientiousness ANS The # of goals on which a person focuses
Negative emotionality ANS The extent to which a person is calm, resilient, and secure
Extraversion ANS a person's comfort level with relationships
Openness ANS A person's rigidity of beliefs and range of interests
Myers-Briggs Type Indicator ANS A popular questionnaire that some organizations use to assess
personality types.
-useful method for determining communication styles and interaction preferences.
Personality Types ANS 1. Extraversion (E) vs. Introversion (I)
2. Sensing (S) - prefers concrete things vs. Intuition (N) - abstract
3. Thinking (T) - base their decisions on logic and reason vs. Feeling (F) - base their decisions on
feelings and emotions.
4. Judging (J) - enjoy completion or being finished vs. Perceiving (P) - enjoy the process and open-
ended situations
Locus of Control ANS The extent to which people believe that their behavior has a real effect on
what happens to them.
Internal Locus of Control ANS Individuals who believe they are in control of their lives.
External locus of control ANS Individuals believe that externals forces dictate what happen to
them.
,Self Efficacy ANS A person's belief about his or her capabilities to perform a task.
-high: believe they can perform well
-low: doubt their ability to perform
Authoritarianism ANS The extent to which a person believes that power and status differences
are appropriate within hierarchical social organizations.
Machiavellianism ANS Behavior directed at gaining power and controlling the behavior of
others.
Self-Esteem ANS The extent to which a person believes she/he is a worthwhile individual.
Risk Propensity ANS The degree to which an individual is willing to take chances and make
risky decisions.
Emotional Intelligence (EQ) ANS The extent to which people are self-aware, can manage their
emotions, can motivate themselves, express empathy for others, and possess social skills.
Self-Awareness ANS A person's capacity for being aware of how they are feeling.
managing emotions ANS A person's capacity to ensure that feelings do not interfere with getting
things accomplished.
Motivating oneself ANS A person's ability to remain optimistic in the face of failure.
Empathy ANS A person's ability to understand how others are feeling.
Social Skills ANS A person's ability to get along with others.
, Attitudes ANS Complexes of beliefs and feelings that people have about specific ideas,
situations, or other people.
Attitudinal Components ANS Affective
Cognitive
Intentional
Affective Component ANS Feelings and emotions toward a situation
Cognitive component ANS Perceived knowledge
Intentional Component ANS Expected behavior in a given situation
Cognitive Dissonance ANS The conflict individuals experience among their own attitudes.
-The affective and cognitive components of the individual's attitude are in conflict with intended
behavior.
Job Satisfaction ANS An attitude that reflects the extent to which an individual is gratified or
fulfilled by his or her work.
- personal factors such as an individual's needs and aspirations, determine this attitude
- along with group and organizational factors: such as relationships with coworkers and supervisors,
as well as working conditions, work policies, and compensation.
Job Satisfaction and Work Behaviors ANS 1. Job satisfaction is influenced by personal, group,
and organizational factors.
2. Satisfied employees are absent less often, make positive contributions and stay with the
organization.
3. Dissatisfied employees are absent more often, may experience stress which disrupts coworkers,
and may be continually looking for another job.
Verified Quiz
The Psychological Contract ANS The overall set of expectations held by an individual with
respect to what he or she will contribute to the organization and what the organization will provide in
return.
Person-Job Fit ANS extent to which the contributions made by an individual match the
inducements offered by an organization.
Reasons for poor person-job fit ANS 1. Imperfect organizational selection procedures
2.Change in both people and organization over time
3. New Technologies require new employee skills
4. Unique individuals and unique jobs.
Individual Differences ANS personal attributes that vary from one person to another
-physical, psychological, or emotional
Video: The Break Up ANS Personality and Individual Behavior
-Jennifer: Conscientiousness
Personality ANS The relatively stable set of psychological and behavioral attributes that
distinguish one person from another.
The "Big Five" Personality Traits ANS 1. Agreeableness
2. Conscientiousness
3. Negative emotionality
4. Extraversion
5. Openness
,Agreeableness ANS A person's ability to get along with others
-causes some people to be gentle, cooperative, and good-natured in their dealings with others
Conscientiousness ANS The # of goals on which a person focuses
Negative emotionality ANS The extent to which a person is calm, resilient, and secure
Extraversion ANS a person's comfort level with relationships
Openness ANS A person's rigidity of beliefs and range of interests
Myers-Briggs Type Indicator ANS A popular questionnaire that some organizations use to assess
personality types.
-useful method for determining communication styles and interaction preferences.
Personality Types ANS 1. Extraversion (E) vs. Introversion (I)
2. Sensing (S) - prefers concrete things vs. Intuition (N) - abstract
3. Thinking (T) - base their decisions on logic and reason vs. Feeling (F) - base their decisions on
feelings and emotions.
4. Judging (J) - enjoy completion or being finished vs. Perceiving (P) - enjoy the process and open-
ended situations
Locus of Control ANS The extent to which people believe that their behavior has a real effect on
what happens to them.
Internal Locus of Control ANS Individuals who believe they are in control of their lives.
External locus of control ANS Individuals believe that externals forces dictate what happen to
them.
,Self Efficacy ANS A person's belief about his or her capabilities to perform a task.
-high: believe they can perform well
-low: doubt their ability to perform
Authoritarianism ANS The extent to which a person believes that power and status differences
are appropriate within hierarchical social organizations.
Machiavellianism ANS Behavior directed at gaining power and controlling the behavior of
others.
Self-Esteem ANS The extent to which a person believes she/he is a worthwhile individual.
Risk Propensity ANS The degree to which an individual is willing to take chances and make
risky decisions.
Emotional Intelligence (EQ) ANS The extent to which people are self-aware, can manage their
emotions, can motivate themselves, express empathy for others, and possess social skills.
Self-Awareness ANS A person's capacity for being aware of how they are feeling.
managing emotions ANS A person's capacity to ensure that feelings do not interfere with getting
things accomplished.
Motivating oneself ANS A person's ability to remain optimistic in the face of failure.
Empathy ANS A person's ability to understand how others are feeling.
Social Skills ANS A person's ability to get along with others.
, Attitudes ANS Complexes of beliefs and feelings that people have about specific ideas,
situations, or other people.
Attitudinal Components ANS Affective
Cognitive
Intentional
Affective Component ANS Feelings and emotions toward a situation
Cognitive component ANS Perceived knowledge
Intentional Component ANS Expected behavior in a given situation
Cognitive Dissonance ANS The conflict individuals experience among their own attitudes.
-The affective and cognitive components of the individual's attitude are in conflict with intended
behavior.
Job Satisfaction ANS An attitude that reflects the extent to which an individual is gratified or
fulfilled by his or her work.
- personal factors such as an individual's needs and aspirations, determine this attitude
- along with group and organizational factors: such as relationships with coworkers and supervisors,
as well as working conditions, work policies, and compensation.
Job Satisfaction and Work Behaviors ANS 1. Job satisfaction is influenced by personal, group,
and organizational factors.
2. Satisfied employees are absent less often, make positive contributions and stay with the
organization.
3. Dissatisfied employees are absent more often, may experience stress which disrupts coworkers,
and may be continually looking for another job.
