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Zendesk Admin Exam Prep: Section 2 Automated Business Rules | Q&A Latest 2024/2025 | 100% PASS
Preview 2 out of 13 pages
Zendesk Admin Exam Prep: Section 2 Automated Business Rules | Q&A Latest 2024/2025 | 100% PASS What's the difference between a trigger and an automation? - Answer - Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager"You received this either because your client has created a ticket or their ticket has been update
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