Healthcare Quality Improvement & Risk
Management
Comprehensive FA Review (Qns & Ans)
2025
1. Which of the following best describes the primary goal of
healthcare quality improvement (QI)?
- A) To reduce healthcare costs
- B) To enhance patient outcomes and safety
- C) To increase the number of healthcare providers
- D) To focus on administrative tasks
- ANS: B) To enhance patient outcomes and safety
©2024/2025
, - Rationale: The primary goal of healthcare quality
improvement is to enhance patient outcomes and safety by
continuously improving healthcare processes and systems.
2. What is the primary purpose of root cause analysis (RCA) in
healthcare?
- A) To assign blame for errors
- B) To identify the underlying causes of adverse events
- C) To manage hospital finances
- D) To perform surgical procedures
- ANS: B) To identify the underlying causes of adverse events
- Rationale: RCA is used to identify the root causes of
adverse events and develop strategies to prevent their recurrence.
3. Which of the following is NOT a component of the Plan-Do-
Study-Act (PDSA) cycle?
- A) Plan
- B) Do
- C) Study
- D) Evaluate
- ANS: D) Evaluate
©2024/2025
, - Rationale: The PDSA cycle includes Plan, Do, Study, and
Act, but not Evaluate.
Fill-in-the-Blank Questions
4. The __________ model is used to assess and improve the
quality of healthcare services by focusing on structure, process,
and outcomes.
- ANS: Donabedian
- Rationale: The Donabedian model evaluates healthcare
quality based on structure, process, and outcomes.
5. In healthcare, the practice of using standardized protocols to
reduce variability and improve patient outcomes is known as
__________.
- ANS: Clinical pathways
- Rationale: Clinical pathways are standardized protocols
designed to reduce variability and improve patient outcomes.
6. The __________ rate is a measure of the number of
healthcare-associated infections (HAIs) occurring in a specific
population during a defined period.
- ANS: Infection
©2024/2025